Team Leader

Team Leader

Ferryhill Full-Time 22000 - 32000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to support individuals with learning disabilities and promote their independence.
  • Company: Join National Care Group, a top UK provider of adult social care.
  • Benefits: Enjoy a ÂŁ500 joining bonus, paid training, and access to financial control apps.
  • Why this job: Make a real difference in people's lives while growing your career in a supportive environment.
  • Qualifications: Level 3 NVQ/QCF in Health and Social Care or working towards it; full UK driving licence required.
  • Other info: Diversity and inclusion are at our core; apply even if you don't meet every requirement!

The predicted salary is between 22000 - 32000 ÂŁ per year.

Overview

Team Leader

Salary: ÂŁ13.14 per hour (ÂŁ27,331.20 per annum)

Working Hours: 40 hours per week

ÂŁ1000 Joining bonus

Are you ready to take the next step in your social care career? Join Highlea Care Limited part of National Care Group, today as a Team Leader.

About the role

Highlea Care is a well-established and trusted provider of supported living and outreach services for adults with learning disabilities, autism, mental health needs, and complex needs.

At the heart of everything we do is a person-centred approach — we work closely with each individual to understand their goals, build on their strengths, and help them live confident, independent, and fulfilling lives.

No day is the same and no individual we support is the same.

We are now looking for a compassionate, driven, and experienced Team Leader to join our growing team. Step into Leadership and make every day Count!

Why National Care Group

At National Care Group, you’re not just starting a job— you\\\’re joining a mission: to empower people to live their best lives, with dignity, independence, and support every step of the way.

What’s in it for you

  • ÂŁ1000 Welcome Bonus – our way of saying thank you for joining
  • Grow your career – paid training & recognised qualifications (NVQs, QCFs)
  • Lead with impact – a role where your leadership truly matters
  • Flexible financial support – within instant access to earned pay via Stream
  • Wellbeing-focused culture –because your happiness and health matter too
  • Refer-a-Friend rewards – get rewarded for bringing great people into our team
  • Inclusive workplace – we celebrate diversity, age, and individuality

The Team Leader Role

As a Team Leader, you’ll work closely with senior management to assess support needs, implement person-centred plans, and inspire new ideas to continually improve the quality of care and support we provide.

You Will

  • Lead, support, and inspire your team across multiple services
  • Ensure person-centred, high-quality care is delivered at all times
  • Drive positive outcomes for individuals with learning disabilities, autism, and complex needs
  • Oversee support plans, compliance, and internal quality audits
  • Build strong, trusted relationships with families, colleagues, and professionals

About You

  • Experience supporting adults with learning disabilities or complex needs
  • A Level 3 NVQ/QCF in Health and Social Care (or willing to work towards it)
  • The ability to lead, motivate, and develop a team
  • A kind, respectful, and emotionally intelligent approach

Curious but not quite ready to apply?

No problem — feel free to reach out and have a quick chat with our team! We’re happy to answer questions or give you a better sense of the role before you hit “submit.” Just drop us a message at rebekah.hunt@nationalcaregroup.com

Don’t meet every single requirement? We invite you to apply anyway!

At National Care Group, we are dedicated to building a diverse, inclusive and authentic organisation. So, if you’re ready to embark on a journey where your potential outweighs your current skill set, we encourage you to apply. You might have the right values and attitude we are looking for!

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Team Leader employer: National Care Group Limited

National Care Group Limited is an exceptional employer, offering a fulfilling career as a Team Leader in the heart of Ferryhill. With a strong commitment to employee growth through paid training and recognised qualifications, the company fosters an inclusive culture that celebrates diversity and prioritises wellbeing. Additionally, employees benefit from a supportive environment, a ÂŁ500 joining bonus, and innovative financial management tools like Wagestream, making it an attractive place for those seeking meaningful work in social care.
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Contact Detail:

National Care Group Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader

✨Tip Number 1

Familiarise yourself with the principles of person-centred support, as this is a core value for the Team Leader role. Understanding how to implement these principles in practice will demonstrate your alignment with the company's mission during any discussions.

✨Tip Number 2

Highlight your experience in managing teams and supporting individuals with learning disabilities. Be ready to share specific examples of how you've motivated staff or improved client outcomes in previous roles.

✨Tip Number 3

Research Highlea Care Limited and National Care Group to understand their services and values. This knowledge will help you engage in meaningful conversations and show your genuine interest in the organisation during interviews.

✨Tip Number 4

Prepare to discuss your approach to compliance and quality assurance in care settings. Being able to articulate how you ensure standards are met will be crucial for a leadership position like this one.

We think you need these skills to ace Team Leader

Leadership Skills
Team Management
Person-Centred Care
Communication Skills
Conflict Resolution
Empathy and Compassion
Staff Development
Organisational Skills
Compliance Knowledge
Problem-Solving Skills
Ability to Motivate Others
Understanding of Learning Disabilities
Time Management
Adaptability

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Team Leader position. Tailor your application to highlight how your experience aligns with these aspects.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in health and social care, particularly in supporting individuals with learning disabilities or complex needs. Use specific examples to demonstrate your skills.

Showcase Leadership Skills: As a Team Leader, you'll need strong leadership abilities. Include examples of how you've successfully managed teams or projects in the past, focusing on your ability to motivate and support others.

Personalise Your Application: Make sure to personalise your cover letter by addressing it to the hiring manager if possible. Express your enthusiasm for the role and the values of National Care Group, showing that you are genuinely interested in contributing to their mission.

How to prepare for a job interview at National Care Group Limited

✨Understand the Company Values

Before your interview, take some time to research National Care Group and their mission. Understanding their commitment to person-centred support will help you align your answers with their values during the interview.

✨Showcase Your Leadership Skills

As a Team Leader, you'll need to demonstrate your ability to manage and motivate a team. Prepare examples from your past experiences where you've successfully led a team or supported individuals in achieving their goals.

✨Emphasise Empathy and Communication

The role requires treating others with respect and understanding their needs. Be ready to discuss how you’ve effectively communicated with clients and colleagues, and how you’ve handled challenging situations with empathy.

✨Prepare Questions for the Interviewers

Having thoughtful questions prepared shows your interest in the role and the company. Ask about the team dynamics, training opportunities, or how they measure success in the Team Leader position.

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