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- Tasks: Lead a new team supporting young adults with learning disabilities and mental health issues.
- Company: Join National Care Group, a leading provider of adult social care in the UK.
- Benefits: £1000 joining bonus, paid training, and opportunities for career growth.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in health and social care, and team management skills required.
- Other info: Inclusive culture that values diversity and promotes wellbeing.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Service Manager – Norfolk (Norwich & Kings Lynn)
£1000 Joining Bonus! Working Hours – 37.5 Hours per week
Salary: £30,000
Service: Endurance Care Norfolk
This role covers two services, Cromer Road located in Norwich and our Lord Nelson House service located in Kings Lynn. Endurance Care Norwich is part of National Care Group. This is a brand new service and will be helping to support young adults with various circumstances including learning disabilities and mental health issues. This is an exciting opportunity to join a new team and help each person we support to achieve their goals and aspirations.
We are currently looking for Support Workers to join our team in Norwich. This is a brand new service with a forecasted opening date currently set for September.
About National Care Group
National Care Group is one of the UK’s leading providers of adult social care, supporting people with learning disabilities, mental health support needs, acquired brain injuries, autistic people, and complex related needs. Its mission is to empower those it supports to lead their best life, enabling them the opportunity to unlock their full potential and live as independently as possible within their community.
The Service Manager Role
The Service Manager’s role is essential to the wellbeing and safety of the people we support and to the development of the team of people employed to support them.
Responsibilities
You will lead by example and demonstrate safe, effective working practices along with taking an active part in mentoring and developing individuals and staff teams in line with all relevant and current industry legislation and best practice. Responsibilities include:
- Devise, implement and review support plans with individuals focusing on safe and achievable outcomes and goals ensuring the service users wishes are reflected in these
- Assess and develop outcome focused risk management plans
- Perform audits of support plans, health action plans, risk assessments and management plans, financial management systems where a team leader/care manager is responsible for the upkeep of these documents
- Effectively manage your own diary in order to give full support to our services
- Be a point of contact for all service users, their families and staff within your network
- Be involved and contribute to management meetings, daily office functions and represent the company, when needed, in the public/professional domain
- Planning and organising meetings and communicating on day-to-day issues with your manager
- Ensuring information held by the company about individual service users is kept securely and updated regularly in line with the Data Protection Act 1998
- Support staff to work within boundaries of their role and capabilities
- Be involved in fact finding and information gathering where complaints or concerns have been raised
- Plan and deliver staff appraisals and supervisions with other HR related tasks and where necessary, be part of the disciplinary process
- Carry out relevant risk assessments in regard to health and safety in the work place, specifically lone working practices
- Be actively involved in mentoring or training staff either in a structured session or whilst working alongside them
- Ensure and monitor that support staff follow policies, procedures and guidance from the Employee handbook
- Fully comply with the requirements set out by the Health and Social Care Act 2014, Health and Safety at Work Act 1974, GSCC, Health and Social Care Regulations 2010, Safeguarding Policies and CQC standards
- Understand and adhere to the policies as set out in the Mental Health Act 2013
The Ideal Candidate
- Experience Supporting Adults with Learning disabilities and/or mental health conditions
- A minimum of a Level 3 in Health and Social Care with an aim to complete level 5
- Experience of managing a team including rotas, appraisals and disciplinaries
- Able to motivate and encourage a team successfully.
What’s in it for you?
- The opportunity to develop a career in a secure and fulfilling role at an organisation that values growing its team from within.
- You can continuously learn on the job with the benefit of paid training and the opportunity to gain recognised qualifications.
- You will work at an organisation that celebrates age, gender and diversity within an inclusive culture.
- The organisation promotes an environment of wellbeing with support for you to stay healthy and happy.
- The opportunity to earn rewards through a Refer a Friend scheme.
- Access to Wagestream, enabling greater control over your finances.
National Care Group is dedicated to building a diverse, inclusive and authentic organisation. If you’re ready to embark on a journey where your potential outweighs your current skill set, we encourage you to apply. You might have the right values and attitude we are looking for!
Apply today or email jason.kenyon@nationalcaregroup.com for more information.
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Service Manager (£1000 Joining Bonus!) employer: National Care Group Limited
Contact Detail:
National Care Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager (£1000 Joining Bonus!)
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on National Care Group. Check out their website and social media to see what they're all about. This will help you connect with them during the interview and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on common questions for Service Managers, like how you would handle team dynamics or support planning. The more you practice, the more confident you'll feel when it’s time for the real deal.
✨Tip Number 3
Show off your passion! When you're in the interview, make sure to highlight your experience supporting adults with learning disabilities and mental health conditions. Share specific examples of how you've made a difference in someone's life – this will really resonate with the interviewers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds. Plus, it shows that you’re proactive and genuinely interested in the role!
We think you need these skills to ace Service Manager (£1000 Joining Bonus!)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application for the Service Manager role. Highlight your experience with supporting adults with learning disabilities and mental health conditions, as this will show us you understand what we're looking for.
Showcase Your Leadership Skills: Since this role involves managing a team, don’t forget to mention any previous leadership experience. We want to see how you've motivated and developed others in your past roles!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and structure your thoughts well so we can easily see your qualifications and enthusiasm for the position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at National Care Group Limited
✨Know the Service Inside Out
Before your interview, make sure you understand the mission and values of National Care Group. Familiarise yourself with their approach to supporting individuals with learning disabilities and mental health issues. This will help you demonstrate your alignment with their goals and show that you're genuinely interested in the role.
✨Prepare Real-Life Examples
Think of specific situations from your past experience where you've successfully managed a team or supported individuals with similar needs. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you convey your skills effectively and show how you can contribute to the new service.
✨Showcase Your Leadership Style
As a Service Manager, you'll need to lead by example. Be ready to discuss your leadership style and how you motivate and develop your team. Share examples of how you've handled challenges in the past and how you plan to foster a positive environment for both staff and service users.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your interest in the role and the organisation. You might ask about the training opportunities available or how the team plans to implement support plans for service users. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.
