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- Tasks: Support individuals with learning disabilities and lead a dedicated team to enhance service quality.
- Company: Join Highlea Care Limited, part of National Care Group, a leader in adult social care.
- Benefits: Enjoy a £500 joining bonus, paid training, and access to financial management tools.
- Why this job: Make a real difference in people's lives while developing your career in a supportive environment.
- Qualifications: Level 3 NVQ/QCF in Health and Social Care or working towards it; full UK Driving Licence required.
- Other info: Inclusive culture prioritising diversity and wellbeing, with opportunities for internal progression.
The predicted salary is between 27331 - 30400 £ per year.
The following content displays a map of the job\’s location – Shildon
The Grange – South/High View
Job Description
Senior Support Worker
Salary: £12.55 per hour (£26,104 per annum)
Working Hours: 40 hours per week
Highlea Care Limited
We’re looking for a dedicated and compassionateSenior Support Worker to join our team and play a vital role in enhancing the lives of adults with learning disabilities, autism, and complex needs.
Highlea Care, part of National Care Group, is a well-established and trusted provider of supported living and outreach services for adults with learning disabilities, autism, mental health needs, and complex needs.
Our passionate and dedicated team takes immense pride in the positive impact we’ve had — helping people stay connected to their local communities, close to friends and family, while gaining the skills and confidence to thrive.
There is nothing more rewarding than seeing the people we support take ownership of their lives, achieve their aspirations, and live with happiness, purpose, and dignity — and we’re proud to be a part of that journey every day.
About National Care Group
Why chose National Care Group?
At National Care Group, you’re not just joining a job — you\’re joining a mission: to empower people to live their best lives, with dignity, independence, and support every step of the way.
Here’s what’s in it for you:
- £500 Welcome Bonus – our way of saying thank you for joining
- Grow your career – paid training & recognised qualifications (NVQs, QCFs)
- Lead with impact – a role where your leadership truly matters
- Flexible financial support – with instant access to earned pay via Wagestream
- Wellbeing-focused culture – because your happiness and health matter too
- Refer-a-Friend rewards – get rewarded for bringing great people into our team
- Inclusive workplace – we celebrate diversity, age, and individuality
The Senior Support Worker Role
As a Senior Support Worker, you\’ll play a vital role in the wellbeing, safety, and daily lives of the people we support. Leading by example, ensuring exceptional care, and supporting both staff and individuals to thrive.
You Will:
- Support individuals in achieving their goals and living as independently as possible
- Assist with audits, checks and controls
- Lead by example and guiding Support Workers in best practice
- Encourage and implementing new ideas to enhance service delivery
- Promote dignity, respect, and emotional understanding in every interaction
About you
We’re looking for someone who listens deeply, understands emotions, and genuinely cares about making a positive difference.
- Experience supporting adults with learning disabilities and/or complex needs
- Level 3 NVQ/QCF in Health & Social Care (or currently working towards it)
- A natural leader who can motivate and support a team
- Excellent communication and interpersonal skills
Don’t meet every single requirement? We invite you to apply anyway!
At National Care Group, we are dedicated to building a diverse, inclusive and authentic organisation. So, if you’re ready to embark on a journey where your potential outweighs your current skill set, we encourage you to apply. You might have the right values and attitude we are looking for!
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Senior Support Worker employer: National Care Group Limited
Contact Detail:
National Care Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Support Worker
✨Tip Number 1
Familiarise yourself with the specific needs of the individuals you’ll be supporting. Research learning disabilities, autism, and mental health issues to demonstrate your understanding during interviews.
✨Tip Number 2
Highlight any previous experience in care settings, especially if you've worked with similar demographics. Be ready to share specific examples of how you've positively impacted someone's life.
✨Tip Number 3
Showcase your leadership skills by discussing times when you've motivated or managed a team. This is crucial for the Senior Support Worker role, so prepare relevant anecdotes.
✨Tip Number 4
Connect with current or former employees of Highlea Care Limited on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can help you tailor your approach.
We think you need these skills to ace Senior Support Worker
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Senior Support Worker position. Understand the responsibilities and qualifications required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in supporting individuals with learning disabilities or complex needs. Use specific examples to demonstrate your skills and how they align with the role.
Showcase Your Qualifications: Make sure to mention your Level 3 NVQ/QCF in Health and Social Care or any relevant qualifications you are working towards. This is crucial for demonstrating your suitability for the position.
Personalise Your Application: Address your application to the hiring manager if possible, and express your genuine interest in the role and the company. Mention why you want to work at Highlea Care Limited and how you can contribute to their mission.
How to prepare for a job interview at National Care Group Limited
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Senior Support Worker. Familiarise yourself with person-centred approaches and how they apply to supporting individuals with learning disabilities and complex needs.
✨Showcase Your Experience
Prepare to discuss your previous experience in health and social care, particularly any roles where you've supported adults with learning disabilities. Highlight specific examples where you've made a positive impact on someone's life.
✨Demonstrate Team Leadership Skills
As a Senior Support Worker, you'll need to motivate and manage a team. Be ready to share examples of how you've successfully led a team in the past, focusing on your communication and conflict resolution skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and how they support their staff's wellbeing. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
