Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to deliver exceptional care and support services across the North East.
- Company: Join National Care Group, a top provider of care for vulnerable adults in the UK.
- Benefits: Enjoy a competitive salary, generous leave, private medical insurance, and leadership development.
- Why this job: Make a real difference in people's lives while advancing your career in a supportive environment.
- Qualifications: Proven experience in health and social care management with strong leadership skills.
- Other info: Flexible working arrangements and opportunities for professional growth await you.
The predicted salary is between 42000 - 70000 £ per year.
Location: Home based with regular travel across the North East. The region stretches across County Durham and North Yorkshire and comprises a variety of service offers including Adult and Elderly Supported Living, Residential Care and Respite Care. The ideal candidate will be based within a reasonable driving distance of both counties.
We have an exciting opportunity for a Regional Operations Manager to be part of the leadership team within National Care Group, an award-winning provider. National Care Group is one of the UK’s leading providers of care and support services to vulnerable adults across the UK. Our mission is to enable the individuals we support to live full, rewarding and happy lives. Through planning focused on the individual, we help every person achieve their potential, develop new skills and live as independently as possible within their community.
This role attracts a competitive salary up to £56,000 plus a £3,000 car allowance, subject to annual pay review in April. National Care Group fully appreciates the amazing and life-changing work our colleagues do. That is why we offer:
- 33 Days annual leave inclusive of bank/public holidays
- Life Assurance
- Private Medical Insurance
- Leadership development programs to support your career development
- Access to Professional Qualifications
- A range of different wellbeing support through our health and wellbeing platform
- Continuous staff reward schemes: Outstanding Achievement Award and NCG Annual Awards
- Access to discount platforms
- Money savings scheme
- Access to trained mental health first aiders
About the role: As a Regional Operations Manager, you will be responsible for leading a team of Registered Managers across residential and supported living services. We are looking for someone with proven operational management experience with the ability to coach and develop the colleague team, ensuring person-centred support is delivered for the individuals we support. You will work with the Regional Operations Director to ensure the financial and operational performance of your region. This includes responsibility for promoting the highest standards of care and support, ensuring that quality standards are maintained and accountability for both internal and external compliance adhering to company policies and regulatory requirements. The role is key in developing our services further and ensuring quality in every aspect for the individuals we support. This includes being responsible for building upon existing trusted relationships and developing new relationships with local commissioners and external agencies including CQC. You will have autonomy within your role and a flexible approach to workload and work base to manage your own time including attendance at meetings, visibility in services and control administrative tasks.
Who we are looking for: A motivated, enthusiastic and resilient Operations Manager with a proven track record of successful health and social care management. You will be able to demonstrate knowledge and competence of managing Supporting Living, Learning Disability, Mental Health and Complex Care services to adults. You must be able to evidence confidence and experience of strong leadership skills. You are a team player who can effectively collaborate with peers and other colleagues across the organisation to achieve the organisation's vision and mission. You have a high level of commercial acumen and well-developed organisational skills to meet our high internal standards which are referenced against CQC regulations. Compliance with all legislative, company and regulatory standards is essential so you will have proven experience of working within Health and Social Care legislation and will have actively participated in CQC inspections. You are innovative, creative and adaptable in your approach. You are able to balance the needs of the people we support, colleagues and the business to reach decisions and beneficial outcomes for all. You want to be part of the services you manage and show a desire to be a present leader of services.
You will also require the following skills, qualifications and experience:
- NVQ Level 5 in Leadership in Health and Social Care or equivalent experience or qualification
- Experience of developing and managing budgets across a wide team
- Accountability and proven experience of managing commercial, quality, and people KPIs across the region
- Ability to effectively manage and develop a team to achieve positive outcomes
- Proven experience in developing services within the health and social care sector
- Ability to problem solve, implement and manage strategies through to completion
- Highly analytical
- Full understanding of CQC requirements and legislation
- Driver’s licence
Unlocking the potential of the people we support through person-centred care... Everything we do is focused on the individuals we support so that they have every opportunity to maximise their potential. We ensure that we commit to the right candidate and will ask for the input of the people we support to input into the selection process.
Regional Operations Manager in Seaham employer: National Care Group Limited
Contact Detail:
National Care Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Operations Manager in Seaham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the health and social care sector. Attend local events, join relevant online groups, and don’t be shy to reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show up and shine! When you land an interview, make sure to prepare thoroughly. Research the company, understand their mission, and think about how your experience aligns with their goals. Bring your A-game and be ready to discuss how you can contribute to their success.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the Regional Operations Manager position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a leg up. Plus, it’s super easy to keep track of your applications that way. Let’s get you that dream job!
We think you need these skills to ace Regional Operations Manager in Seaham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Regional Operations Manager role. Highlight your experience in health and social care management, especially any leadership roles you've held. We want to see how your skills align with our mission of supporting vulnerable adults.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our team. Share specific examples of your past successes in operational management and how they relate to the responsibilities outlined in the job description.
Showcase Your Leadership Skills: As a Regional Operations Manager, strong leadership is key. In your application, be sure to highlight your ability to coach and develop teams. We love seeing candidates who can demonstrate their experience in building relationships and promoting high standards of care.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. This way, your application goes straight to us, and we can review it promptly. Plus, it shows you're keen on joining our amazing team at National Care Group!
How to prepare for a job interview at National Care Group Limited
✨Know Your Stuff
Make sure you’re well-versed in the specifics of the role and the company. Familiarise yourself with National Care Group’s mission and values, especially their focus on person-centred care. This will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
As a Regional Operations Manager, you’ll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you successfully led a team, managed budgets, or improved service quality. Be ready to discuss how you can inspire and develop your colleagues.
✨Understand Compliance and Regulations
Brush up on CQC requirements and health and social care legislation. Be prepared to discuss how you’ve navigated compliance issues in the past and how you plan to maintain high standards in your new role. This shows you’re serious about quality and accountability.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. Inquire about the challenges the region is currently facing or how they measure success in their services. This not only shows your interest but also helps you gauge if the role is the right fit for you.
