Night Support Worker in New Milton

We are currently recruiting for Support Workers to join our team at Apple House, Caird Avenue. This is a brand new service and is forecast to open in July 2026. Situated on the Bournemouth/Hampshire border, in New Milton, the property is being refurbished to provide 2 ground floor bedrooms with an accessible wet room, 2 first floor bedrooms with ensuites, a shared communal kitchen, dining and lounge space. A separate staff office will also be established.

At Apple House, we encourage the people we support to take an active role in their lives by helping them carry out daily tasks. To develop confidence and promote social inclusion, we help everyone seek new activities and experiences both locally and in the wider community.

We offer a range of our own activities, including pet therapy, visiting owls and dogs, BBQs, picnics, and parties, and we also hold a variety of events. Everyone has a choice of where they would like to go and what they’d like to do, including on annual holidays and weekend breaks. A break away offers people supported the opportunity to interact with new friends in new surroundings and to help develop their social skills.

About National Care Group

National Care Group is one of the UK’s leading providers of adult social care, supporting people with learning disabilities, mental health support needs, acquired brain injuries, autism and complex related needs. Its mission is to empower those it supports to lead their best life, enabling them the opportunity to unlock their full potential and live as independently as possible within their community.

The role of a National Care Group Support Worker

You will work with young adults who have complex needs. We are looking for a respectful and caring individual who can passionately support our young adults to fulfil their potential. This is a sometimes challenging role but one with huge rewards.

• You will build positive relationships with people by listening, discussing, and then planning goals and ambitions together.
• You will help to plan their daily tasks and assist with practical activities such as cooking, cleaning and running errands.
• You will assist with personal care, which may include support with eating and administering medication.
• You will help to plan and participate in any exciting days out they wish to enjoy.
• You will make a positive impact on someone's life by supporting them to become more independent wherever possible.

What qualities do you need to be a great support worker?

• A caring attitude, with a passion for supporting others and a motivation to see them achieve goals.
• A team player, able to work effectively with other colleagues.
• Resilience to keep going at difficult times and the confidence to ask for support if needed.
• Excellent listening and communication skills.

What’s in it for you?

• The opportunity to develop a career in a secure and fulfilling role at an organisation that values growing its team from within.
• You can continuously learn on the job with the benefit of paid training and the opportunity to gain recognised qualifications.
• You will work at an organisation that celebrates age, gender and diversity within an inclusive culture.
• The organisation promotes an environment of wellbeing with support for you to stay healthy and happy.
• The opportunity to earn rewards through a Refer a Friend scheme.
• Access to an app called Stream (formally known as Wagestream) enabling greater control over your finances.

NCG is committed to safeguarding and promoting the welfare of vulnerable adults and all colleagues working with these groups are expected to share a commitment to this. You will be expected to report any concerns relating to the safeguarding of vulnerable adults in accordance with agreed procedures. If your own conduct in relation to the safeguarding of vulnerable adults gives cause for concern, NCG’s agreed protection procedures will be followed.