At a Glance
- Tasks: Lead a dedicated team to empower individuals with diverse needs and support their personal growth.
- Company: Join National Care Group, a top UK provider of adult social care.
- Benefits: Enjoy a competitive salary, wellness support, and opportunities for professional development.
- Other info: Be part of a dynamic team with excellent career progression opportunities.
- Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
- Qualifications: Experience in managing multiple sites and a full UK driving licence required.
The predicted salary is between 25272 - 30888 £ per year.
SERVICE MANAGER
WORKING HOURS: UP TO 40 HOURS PER WEEK.
SERVICE: AFFINITY SUPPORTING PEOPLE – NORTH, MORECAMBE.
ABOUT NATIONAL CARE GROUP
National Care Group is one of the UK’s leading providers of adult
social care, supporting people with learning disabilities, mental
health support needs, acquired brain injuries, autistic people, and
complex rel…
Service Manager
Working Hours: Up to 40 hours per week.
Service: Affinity Supporting People – North, Morecambe.
About National Care Group
National Care Group is one of the UK’s leading providers of adult social care, supporting people with learning disabilities, mental health support needs, acquired brain injuries, autistic people, and complex related needs.
Its mission is to empower those it supports to lead their best life, enabling them the opportunity to unlock their full potential and live as independently as possible within their community.
We Won Specialist Care Provider 2025! – National Care Group
We are currently recruiting for an experienced Service Manager, who has previously managed multiped sites, to join our team at Affinity Supporting People North Limited – Morecambe.
Affinity Supporting People North Limited is part of National Care Group.
We provide supported living services for individuals with learning disabilities, autism, complex needs, mental health and challenging behaviours.
Our dedicated team works closely with those we support to deliver person-centred care, empowering everyone to reach their goals and fulfil their aspirations.
- *PLEASE NOTE – A FULL UK DRIVERSLICENCE IS NEEDED TO MEET THE REQUIREMENTS OF THIS ROLE*
- You will work at an organisation that celebrates age, gender and diversity within an inclusive culture.
- The organisation promotes an environment of wellbeing with support for you to stay healthy and happy.
- The opportunity to earn rewards through a Refer a Friend scheme.
- Access to an app called Stream enabling greater control over your finances.
- Individual Responsibilities
- Contribute to an individual’s needs assessment with the person, their families’ carers, or other important people in their lives.
- Devise, implement and review support plans with individuals focusing on safe and achievable outcomes and goals ensuring the service users wishes are reflected in these.
- Assess and develop outcome focused risk management plans.
- Perform audits of support plans, health action plans, risk assessments and management plans, financial management systems where a team leader/care manager is responsible for the upkeep of these documents.
- Work collaboratively with other professionals involved in an individual’s care/support.
- Adhere to all the companies’ policies and procedures to ensure safe, effective and quality support is always delivered and lead by example.
- Effectively manage your own time.
- Ensure compliance with relevant health and safety legislation, policies and procedures, carry out the relevant risk assessments or monitor and audit those in place.
Communicate and act on any concerns immediately and report on where necessary.
- To carry out additional duties outlined by your line manager.
- Fully understand and demonstrate your role within the Safeguarding Adults Strategy.
- Contribute to policy and service development within the company.
- Be a point of contact for all service users and their families and staff within your network and keep the person at the centre of everything you do.
- Address concerns in a timely manner and carry out thorough investigations where necessary.
- Be involved and contribute to management meetings, daily office functions and represent the company, when needed, in the public/professional domain.
- Practice in the framework of the Mental Capacity Act 2005 and in line with the principles of the Depravation of Liberties Safeguards.
- Commitment to personal professional development within your role.
- Planning and organising meetings and communicating on day-to-day issues with your manager.
- Be involved in and leading in problem solving with the team around a person.
- Delegate responsibility, in your absence, to other team members or bring potential gaps in management to the Registered Manager.
- Ensuring information held by the company about individual service users is kept securely and updated regularly in line with the Data Protection Act 1998.
- Liaising with other professionals involved with individual and sharing relevant information to staff teams and managers where necessary.
- Staffing Responsibilities
- Offer direction and advice on everyday matters to the support team around an individual.
- Support staff to work within boundaries of their role and capabilities.
- Be involved in fact finding and information gathering where complaints or concerns have been raised.
- Plan and deliver staff appraisals and supervisions other HR related tasks and where necessary, be part of the disciplinary process.
- Carry out relevant risk assessments regarding health and safety in the workplace, specifically lone working, environmental hazards, fire procedures and moving and handling.
- Staff Development
- Lead the team in reviewing its performance on an ongoing basis and to work with team members to develop their individual skills and ambitions.
- Provide supervision to several people including Team leaders and Support Workers.
- Discuss with registered manager or operations director the training needs of the team and source external training where applicable.
- Provide support to new staff during their probationary / Induction period.
- Be actively involved in mentoring or training staff either in a structured session or whilst working alongside them.
- Provide support and direction to trainee’s on placement i. e. students, apprentices, volunteers or people on work experience.
- Demonstrate and lead the team to ensure that they understand and work within the values of the Services.
- Be consistent in your approach to the management of a team and the service.
At National Care Group, is dedicated to building a diverse, inclusive and authentic organisation.
- Email – Rebekah. hunt@nationalcaregroup. com
- #J-18808-Ljbffr
Service Manager in Morecambe employer: National Care Group Limited
National Care Group Limited is an excellent employer for those looking to make a meaningful impact in the lives of young adults with complex needs. Located in Cardiff, the company fosters an inclusive and supportive work culture, offering extensive training and career development opportunities that empower employees to grow both personally and professionally. With a focus on building strong relationships and promoting independence, working here means being part of a compassionate team dedicated to making a difference.
Contact Details:
National Care Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Morecambe
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at National Care Group Limited.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from National Care Group Limited!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like National Care Group Limited, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at National Care Group Limited or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Service Manager in Morecambe
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to National Care Group Limited:Before hitting send, make sure to tailor your application specifically to National Care Group Limited! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at National Care Group Limited
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
