At a Glance
- Tasks: Lead a team to deliver top-notch care and support services across the North East.
- Company: Join National Care Group, a leading provider of care for vulnerable adults in the UK.
- Benefits: Enjoy 33 days annual leave, private medical insurance, and leadership development programmes.
- Other info: Flexible working arrangements and opportunities for professional growth await you.
- Why this job: Make a real difference in people's lives while advancing your career in a supportive environment.
- Qualifications: Proven experience in health and social care management with strong leadership skills.
The predicted salary is between 57680 - 57680 £ per year.
Salary: £57,680 plus £3k car allowance
Location: Home based with regular travel across the North East. The region stretches across County Durham and North Yorkshire and comprises a variety of service offers including Adult and Elderly Supported Living, Residential Care and Respite Care.
We have an exciting opportunity for a Regional Operations Manager to be part of the leadership team within National Care Group, an award-winning provider. National Care Group is one of the UK’s leading providers of care and support services to vulnerable adults across the UK. Through planning focused on the individual, we help every person achieve their potential, develop new skills and live as independently as possible within their community.
- 33 Days annual leave inclusive of bank / public holidays
- Life Assurance
- Private Medical Insurance
- Leadership development programs to support your career development
- A range of different wellbeing support through our health and wellbeing platform
- Outstanding Achievement Award and NCG Annual Awards
- Access to discount platforms
As a Regional Operations Manager, you will be responsible for leading a team of Registered Managers across residential and supported living services, therefore we are looking for someone with proven operational management experience with the ability to coach and develop the colleague team. You will work with the Regional Operations Director to ensure the financial and operational performance of your region. This includes responsibility for promoting the highest standards of care and support, ensuring that quality standards are maintained and accountability for both internal and external compliance adhering to company policies and regulatory requirements.
The role is key in developing our services further and ensuring quality in every aspect for the individuals we support. This includes being responsible for building upon existing trusted relationships and developing new relationships with local commissioners and external agencies including CQC. You will have autonomy within your role and have a flexible approach to workload and work base to manage your own time including attendance at meetings, visibility in services and control administrative tasks.
A motivated, enthusiastic and resilient Operations Manager with a proven track record of successful health and social care management. You will be able to demonstrate knowledge and competence of managing Supporting Living, Learning Disability, Mental Health and Complex Care services to adults. You have a high level of commercial acumen and well-developed organisational skills to meet our high internal standards which are referenced against CQC regulations. Compliance with all legislative, company and regulatory standards is essential so you will have proven experience of working within Health and Social Care legislation and will have actively participated in CQC inspections. You are innovative, creative and adaptable in your approach. You are able to balance the needs of the people we support, colleagues and the business to reach decisions and beneficial outcomes to all. Accountability and proven experience of managing commercial, quality, and people KPIs across the region. Full understanding of CQC requirements and legislation. Driver’s licence.
Branch Operations Manager employer: National Care Group Limited
National Care Group is an exceptional employer, offering a supportive and dynamic work culture that prioritises the development of its employees. With generous benefits such as 33 days of annual leave, private medical insurance, and leadership development programmes, we empower our team to thrive in their careers while making a meaningful impact on the lives of vulnerable adults across the North East. Our commitment to quality care and employee wellbeing, combined with the autonomy and flexibility of the Regional Operations Manager role, makes us a standout choice for those seeking rewarding employment in the health and social care sector.
Contact Details:
National Care Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Branch Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector. Attend local events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to care and support services. This will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on articulating your experience in managing care services and how you’ve met compliance standards. The more comfortable you are, the better you’ll perform!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Branch Operations Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Branch Operations Manager role. Highlight your operational management experience and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your values align with ours at National Care Group. We love seeing genuine passion for care and support services.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved services or led successful teams in the past. We’re all about celebrating success, so let us know what you’ve accomplished!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at National Care Group Limited
✨Know Your Stuff
Make sure you’re well-versed in the specifics of health and social care management. Brush up on CQC regulations and be ready to discuss how your experience aligns with the role's requirements. This shows you’re not just interested, but genuinely knowledgeable.
✨Showcase Your Leadership Skills
Prepare examples that highlight your ability to lead and develop teams. Think about times when you’ve coached colleagues or improved operational performance. This is your chance to demonstrate how you can inspire and motivate others in a challenging environment.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, especially around compliance and quality standards. Practise articulating your thought process and decision-making skills, as this will show your ability to balance the needs of individuals and the business.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to care and support services. This not only shows your interest but also helps you gauge if the company’s values align with yours. It’s a two-way street, so make sure you’re also assessing if it’s the right fit for you!
