At a Glance
- Tasks: Lead a team to deliver top-notch care and support services across the North East.
- Company: Join National Care Group, a leading provider of care for vulnerable adults in the UK.
- Benefits: Enjoy 33 days annual leave, private medical insurance, and leadership development programmes.
- Other info: Flexible working arrangements and opportunities for professional growth await you.
- Why this job: Make a real difference in people's lives while advancing your career in a supportive environment.
- Qualifications: Proven experience in health and social care management with strong leadership skills.
The predicted salary is between 57680 - 57680 £ per year.
Salary: £57,680 plus £3k car allowance
Location: Home based with regular travel across the North East. The region stretches across County Durham and North Yorkshire and comprises a variety of service offers including Adult and Elderly Supported Living, Residential Care and Respite Care.
We have an exciting opportunity for a Regional Operations Manager to be part of the leadership team within National Care Group, an award-winning provider. National Care Group is one of the UK’s leading providers of care and support services to vulnerable adults across the UK. Through planning focused on the individual, we help every person achieve their potential, develop new skills and live as independently as possible within their community.
- 33 Days annual leave inclusive of bank / public holidays
- Life Assurance
- Private Medical Insurance
- Leadership development programs to support your career development
- A range of different wellbeing support through our health and wellbeing platform
- Outstanding Achievement Award and NCG Annual Awards
- Access to discount platforms
As a Regional Operations Manager, you will be responsible for leading a team of Registered Managers across residential and supported living services, therefore we are looking for someone with proven operational management experience with the ability to coach and develop the colleague team. You will work with the Regional Operations Director to ensure the financial and operational performance of your region. This includes responsibility for promoting the highest standards of care and support, ensuring that quality standards are maintained and accountability for both internal and external compliance adhering to company policies and regulatory requirements.
The role is key in developing our services further and ensuring quality in every aspect for the individuals we support. This includes being responsible for building upon existing trusted relationships and developing new relationships with local commissioners and external agencies including CQC.
You will have autonomy within your role and have a flexible approach to workload and work base to manage your own time including attendance at meetings, visibility in services and control administrative tasks.
A motivated, enthusiastic and resilient Operations Manager with a proven track record of successful health and social care management. You will be able to demonstrate knowledge and competence of managing Supporting Living, Learning Disability, Mental Health and Complex Care services to adults. You have a high level of commercial acumen and well-developed organisational skills to meet our high internal standards which are referenced against CQC regulations.
Compliance with all legislative, company and regulatory standards is essential so you will have proven experience of working within Health and Social Care legislation and will have actively participated in CQC inspections. You are innovative, creative and adaptable in your approach. You are able to balance the needs of the people we support, colleagues and the business to reach decisions and beneficial outcomes to all.
Accountability and proven experience of managing commercial, quality, and people KPIs across the region. Full understanding of CQC requirements and legislation. Driver’s licence.
Area Manager / Operations Manager / Regional Manager employer: National Care Group Limited
National Care Group is an exceptional employer, offering a supportive and dynamic work environment for those passionate about making a difference in the lives of vulnerable adults. With a strong focus on employee development through leadership programmes and a comprehensive wellbeing platform, we empower our team to thrive both personally and professionally. Our commitment to quality care, coupled with competitive benefits such as generous annual leave and private medical insurance, makes this an ideal opportunity for individuals seeking meaningful and rewarding employment in the North East.
Contact Details:
National Care Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Area Manager / Operations Manager / Regional Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, attend local events, and join relevant online groups. The more people you know, the better your chances of hearing about opportunities before they even hit the job boards.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their values, services, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable discussing your experience in managing care services and how you've met compliance standards. The more you rehearse, the more confident you'll feel when it counts.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are passionate about joining us. Plus, it shows initiative and enthusiasm, which are key traits we look for in a Regional Operations Manager.
We think you need these skills to ace Area Manager / Operations Manager / Regional Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Regional Operations Manager. Highlight your operational management experience and any relevant achievements in health and social care. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting vulnerable adults and how your experience aligns with our mission at National Care Group. Keep it engaging and personal – we love a good story!
Showcase Your Compliance Knowledge:Since compliance is key in this role, make sure to mention your experience with CQC inspections and health and social care legislation. We’re looking for someone who understands the ins and outs of maintaining high standards, so don’t hold back!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at National Care Group Limited
✨Know Your Stuff
Make sure you’re well-versed in the specifics of the role and the company. Familiarise yourself with National Care Group’s services, especially around Adult and Elderly Supported Living, Residential Care, and Respite Care. This will show that you’re genuinely interested and prepared.
✨Showcase Your Leadership Skills
As a Regional Operations Manager, you’ll need to demonstrate your ability to lead and develop teams. Prepare examples from your past experiences where you successfully coached colleagues or improved team performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Understand Compliance Inside Out
Since compliance is key in this role, brush up on CQC regulations and Health and Social Care legislation. Be ready to discuss how you’ve ensured compliance in previous roles and how you would approach it in this position. This will highlight your commercial acumen and attention to detail.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and adaptability. Think about potential challenges you might face in the role and how you would handle them. This will demonstrate your innovative and creative approach to operations management.
