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For Companies At a Glance
- Tasks: Support and troubleshoot parking equipment, ensuring efficient operations and minimal downtime.
- Company: Join NCP, a leader in parking solutions with a focus on innovation.
- Benefits: Competitive salary, generous leave, pension scheme, and employee discounts.
- Why this job: Make a real impact while developing your engineering skills in a dynamic environment.
- Qualifications: Technical background in parking equipment support and strong problem-solving skills.
- Other info: Enjoy ongoing training and career growth opportunities in a supportive team.
The predicted salary is between 36000 - 60000 £ per year.
Overview
The role of Parking Equipment Support Engineer is available at NCP. We are looking for an Engineer to provide dedicated engineering expertise to support the NCP or Client sites Parking Equipment estate and associated systems.
Note: whilst this role is advertised out of Kingston, it will involve covering an area within a 2 hour radius of the advertised location.
Responsibilities
- Providing 2nd line Parking Equipment support both remotely and on-site, independently or with NCP Operations, Technology Service Desk colleagues, or third-party Service Engineers.
- Troubleshooting and diagnosing equipment and process failures, determining root cause, and implementing remedies.
- Reviewing and contributing to maintenance plans and workflow, serving as a repair coordinator for turnarounds/PPMs. Conducting post-maintenance monitoring to ensure repairs and changes are effective and of quality.
- Advising NCP Operations and Technology Service Desk on the best use and practice of equipment to enable efficient operation of parking equipment to reduce downtime.
- Creating and maintaining standard support documentation to cover parking equipment operation, engineering and technical knowledge transfer, and maintenance disciplines.
- Refurbishing equipment and ensuring part/assets stock is recorded and accurate on NCP\’s central equipment store.
- Building equipment, in readiness for projects. This includes end-to-end testing, ensuring equipment is fully operational before being installed on site.
- Creating processes for tasks in and around forward house. To ensure accountabilities for all tasks being carried out on a daily basis.
Requirements
- Availability Monday to Sunday on a rota basis with overtime as and when required by the business and agreed with management.
- Competency in Parking Equipment (Nice to have), Microsoft Office and Windows OS, and a working knowledge of computer networking.
- Exceptional customer service skills, the ability to think logically, and enjoy problem-solving.
- The ideal candidate for this position will have a solid technical background in parking equipment support, the ability to work independently as well as part of a team, and excellent communication skills to interact with various stakeholders.
If you are interested in this exciting opportunity and meet the requirements, please apply with your updated CV and cover letter.
Benefits
- Competitive Salary & Benefits: Salary aligned to experience, plus car allowance or company vehicle.
- Generous Leave: 33 days’ annual leave, including bank holidays, plus an additional day off on your birthday.
- Pension & Security: Company pension scheme and death in service cover.
- Reward & Recognition: Be acknowledged for your dedication and achievements.
- Perks & Discounts: Enjoy shopping discounts, a cycle to work scheme, and complimentary or discounted parking.
- Well-being Support: Access to our Employee Assistance Programme.
- Learning & Growth: Ongoing training and development opportunities to help you build your engineering career.
How to Apply
Ready to use your engineering skills to make a real impact across our operational sites? If you’re driven to deliver excellence, ensure safety, and push for continual improvement, apply today to advance your career as an Area Engineer.
Join us to help create safer, smarter, and more efficient facilities for everyone.
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Parking Equipment Support Engineer employer: National Car Parks Ltd
Contact Detail:
National Car Parks Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parking Equipment Support Engineer
✨Tip Number 1
Network like a pro! Reach out to people in the parking equipment industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience with parking equipment, make sure to highlight that in conversations. Bring up specific examples of how you've solved problems or improved processes in past roles.
✨Tip Number 3
Prepare for interviews by practising common questions related to troubleshooting and customer service. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at NCP.
We think you need these skills to ace Parking Equipment Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Parking Equipment Support Engineer role. We want to see how your background aligns with what we're looking for, so don’t be shy about showcasing your technical expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. We love seeing enthusiasm and a bit of personality, so let us know what makes you tick!
Show Off Your Problem-Solving Skills: Since troubleshooting is a big part of this job, include examples in your application that demonstrate your problem-solving abilities. We want to know how you've tackled challenges in the past and what strategies you used to overcome them.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your CV and cover letter right away, so don’t miss out on this opportunity!
How to prepare for a job interview at National Car Parks Ltd
✨Know Your Parking Equipment
Make sure you brush up on your knowledge of parking equipment and systems. Familiarise yourself with common issues and troubleshooting techniques, as well as the specific equipment used by NCP. This will show that you're not just interested in the role but also prepared to hit the ground running.
✨Demonstrate Problem-Solving Skills
During the interview, be ready to discuss past experiences where you've successfully diagnosed and resolved technical issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your logical thinking and customer service skills.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the role and the company. Inquire about the maintenance plans or how they measure success in the position. This shows your genuine interest in the job and helps you understand if it's the right fit for you.
✨Show Your Team Spirit
Since the role involves working with various teams, be sure to highlight your ability to collaborate effectively. Share examples of how you've worked with others in the past, whether it was coordinating repairs or sharing knowledge, to demonstrate that you're a team player.
