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- Tasks: Provide expert support for parking equipment, troubleshoot issues, and ensure efficient operations.
- Company: Join NCP, a leader in parking solutions with a focus on innovation.
- Benefits: Competitive salary, generous leave, pension scheme, and employee discounts.
- Why this job: Make a real impact while developing your engineering skills in a dynamic environment.
- Qualifications: Technical background in parking equipment support and strong problem-solving skills.
- Other info: Enjoy ongoing training and career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
The role of Parking Equipment Support Engineer is available at NCP. We are looking for an Engineer to provide dedicated engineering expertise to support the NCP or Client sites Parking Equipment estate and associated systems.
Please note that whilst this role is advertised out of Cheltenham, it will involve covering an area within a 2 hour radius of the advertised location.
Responsibilities:
- Providing 2nd line Parking Equipment support both remotely and on-site, independently or with NCP Operations, Technology Service Desk colleagues, or third-party Service Engineers.
- Troubleshooting and diagnosing equipment and process failures, determining root cause, and implementing remedies.
- Reviewing and contributing to maintenance plans and workflow, serving as a repair coordinator for turnarounds/PPMs. Conducting post-maintenance monitoring to ensure repairs and changes are effective and of quality.
- Advising NCP Operations and Technology Service Desk on the best use and practice of equipment to enable efficient operation of parking equipment to reduce downtime.
- Creating and maintaining standard support documentation to cover parking equipment operation, engineering and technical knowledge transfer, and maintenance disciplines.
- Refurbishing equipment and ensuring part/assets stock is recorded and accurate on NCP\’s central equipment store.
- Building equipment, in readiness for projects. This includes end-to-end testing, ensuring equipment is fully operational before being installed on site.
- Creating processes for tasks in and around forward house. To ensure accountabilities for all tasks being carried out on a daily basis.
Requirements:
- Availability Monday to Sunday on a rota basis with overtime as and when required by the business and agreed with management.
- Competency in Parking Equipment (Nice to have), Microsoft Office and Windows OS, and a working knowledge of computer networking.
- Exceptional customer service skills, the ability to think logically, and enjoy problem-solving.
- The ideal candidate for this position will have a solid technical background in parking equipment support, the ability to work independently as well as part of a team, and excellent communication skills to interact with various stakeholders.
If you are interested in this exciting opportunity and meet the requirements, please apply with your updated CV and cover letter.
Benefits:
- Competitive Salary & Benefits: Salary aligned to experience, plus car allowance or company vehicle.
- Generous Leave: 33 days\’ annual leave, including bank holidays, plus an additional day off on your birthday.
- Pension & Security: Company pension scheme and death in service cover.
- Reward & Recognition: Be acknowledged for your dedication and achievements.
- Perks & Discounts: Enjoy shopping discounts, a cycle to work scheme, and complimentary or discounted parking.
- Well-being Support: Access to our Employee Assistance Programme.
- Learning & Growth: Ongoing training and development opportunities to help you build your engineering career.
If you are interested in this exciting opportunity and meet the requirements, please apply with your updated CV and cover letter.
How to Apply – Step Up as an Area Engineer
Ready to use your engineering skills to make a real impact across our operational sites? If you\’re driven to deliver excellence, ensure safety, and push for continual improvement, apply today to advance your career as an Area Engineer.
Join us to help create safer, smarter, and more efficient facilities for everyone.
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Parking Equipment Support Engineer employer: National Car Parks Limited
Contact Detail:
National Car Parks Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parking Equipment Support Engineer
✨Tip Number 1
Network like a pro! Reach out to folks in the parking equipment industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience with troubleshooting or maintaining parking equipment, be ready to share specific examples during interviews. We want to hear how you solved problems and made things run smoothly.
✨Tip Number 3
Prepare for those tricky questions! Think about how you’d handle common scenarios in the role, like diagnosing equipment failures or coordinating repairs. Practising your responses can help you feel more confident when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Parking Equipment Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Parking Equipment Support Engineer role. Highlight relevant experience and skills that match the job description, like your technical background and problem-solving abilities.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills can benefit NCP. Keep it concise but impactful, showing us your personality.
Showcase Your Customer Service Skills: Since exceptional customer service is key for this role, be sure to include examples of how you've provided great service in past positions. This will help us see how you can contribute to our team.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at National Car Parks Limited
✨Know Your Parking Equipment
Make sure you brush up on your knowledge of parking equipment and systems. Familiarise yourself with common issues and troubleshooting techniques, as well as the specific equipment used by NCP. This will show that you're not just interested in the role but also prepared to dive into the technical aspects.
✨Demonstrate Problem-Solving Skills
During the interview, be ready to discuss past experiences where you've successfully diagnosed and resolved technical issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your logical thinking and problem-solving abilities.
✨Show Off Your Customer Service Skills
Since this role involves interacting with various stakeholders, it's crucial to demonstrate your exceptional customer service skills. Share examples of how you've effectively communicated with clients or team members in the past, especially in challenging situations.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the role and the company. This could include inquiries about the maintenance plans, team dynamics, or future projects. Asking questions shows your genuine interest in the position and helps you assess if it's the right fit for you.
