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- Tasks: Support and troubleshoot parking equipment, ensuring efficient operations and minimal downtime.
- Company: Join NCP, a leader in parking solutions with a focus on innovation.
- Benefits: Competitive salary, generous leave, pension scheme, and shopping discounts.
- Why this job: Make a real impact while developing your engineering skills in a dynamic environment.
- Qualifications: Technical background in parking equipment support and strong problem-solving skills.
- Other info: Enjoy ongoing training and career growth opportunities in a supportive team.
The predicted salary is between 36000 - 60000 £ per year.
The role of Parking Equipment Support Engineer is available at NCP. We are looking for an Engineer to provide dedicated engineering expertise to support the NCP or Client sites Parking Equipment estate and associated systems.
Please note that whilst this role is advertised out of Colchester, it will involve covering an area within a 2 hour radius of the advertised location.
Responsibilities: Providing 2nd line Parking Equipment support both remotely and on-site, independently or with NCP Operations, Technology Service Desk colleagues, or third-party Service Engineers. Troubleshooting and diagnosing equipment and process failures, determining root cause, and implementing remedies. Reviewing and contributing to maintenance plans and workflow, serving as a repair coordinator for turnarounds/PPMs. Conducting post-maintenance monitoring to ensure repairs and changes are effective and of quality. Advising NCP Operations and Technology Service Desk on the best use and practice of equipment to enable efficient operation of parking equipment to reduce downtime. Creating and maintaining standard support documentation to cover parking equipment operation, engineering and technical knowledge transfer, and maintenance disciplines. Refurbishing equipment and ensuring part/assets stock is recorded and accurate on NCP\’s central equipment store. Building equipment, in readiness for projects. This includes end-to-end testing, ensuring equipment is fully operational before being installed on site. Creating processes for tasks in and around forward house. To ensure accountabilities for all tasks being carried out on a daily basis.
Requirements: Availability Monday to Sunday on a rota basis with overtime as and when required by the business and agreed with management. Competency in Parking Equipment (Nice to have), Microsoft Office and Windows OS, and a working knowledge of computer networking. Exceptional customer service skills, the ability to think logically, and enjoy problem-solving. The ideal candidate for this position will have a solid technical background in parking equipment support, the ability to work independently as well as part of a team, and excellent communication skills to interact with various stakeholders.
If you are interested in this exciting opportunity and meet the requirements, please apply with your updated CV and cover letter.
Benefits: Competitive Salary & Benefits:
Salary aligned to experience, plus car allowance or company vehicle. Generous Leave:
33 days\’ annual leave, including bank holidays, plus an additional day off on your birthday. Pension & Security:
Company pension scheme and death in service cover. Reward & Recognition:
Be acknowledged for your dedication and achievements. Perks & Discounts:
Enjoy shopping discounts, a cycle to work scheme, and complimentary or discounted parking. Well-being Support:
Access to our Employee Assistance Programme. Learning & Growth:
Ongoing training and development opportunities to help you build your engineering career. If you are interested in this exciting opportunity and meet the requirements, please apply with your updated CV and cover letter.
How to Apply – Step Up as an Area Engineer
Ready to use your engineering skills to make a real impact across our operational sites? If you\’re driven to deliver excellence, ensure safety, and push for continual improvement, apply today to advance your career as an Area Engineer.
Join us to help create safer, smarter, and more efficient facilities for everyone. TPBN1_UKTJ
Parking Equipment Support Engineer employer: National Car Parks Limited
Contact Detail:
National Car Parks Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parking Equipment Support Engineer
✨Tip Number 1
Network like a pro! Reach out to current or former employees at NCP on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Make sure we can confidently discuss parking equipment and troubleshooting techniques. Practice common interview questions with a mate to get comfortable!
✨Tip Number 3
Show off your problem-solving skills during the interview! Be ready to share examples of how you've tackled challenges in the past, especially related to engineering or customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Parking Equipment Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Parking Equipment Support Engineer role. Highlight relevant experience and skills that match the job description, like your technical background and customer service skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your experience aligns with our needs. Be sure to mention any specific projects or achievements that showcase your problem-solving abilities.
Show Off Your Technical Skills: Since this role involves troubleshooting and diagnosing equipment failures, make sure to highlight your technical skills in your application. Mention any experience you have with parking equipment, Microsoft Office, or computer networking. We love seeing candidates who are tech-savvy!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get your journey started with us!
How to prepare for a job interview at National Car Parks Limited
✨Know Your Parking Equipment
Make sure you brush up on your knowledge of parking equipment and systems. Familiarise yourself with common issues and troubleshooting techniques, as well as the latest technologies in the field. This will show that you're not just interested in the role but also passionate about the industry.
✨Demonstrate Problem-Solving Skills
Prepare to discuss specific examples where you've successfully diagnosed and resolved technical issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you convey your logical thinking and problem-solving abilities effectively.
✨Show Off Your Customer Service Skills
Since this role involves interacting with various stakeholders, be ready to highlight your exceptional customer service skills. Think of instances where you've gone above and beyond to assist clients or colleagues, and be prepared to share those stories during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing projects, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
