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- Tasks: Support and troubleshoot parking equipment, ensuring smooth operations and minimal downtime.
- Company: Join NCP, a leader in parking solutions with a focus on innovation.
- Benefits: Flexible working hours, competitive pay, and opportunities for professional growth.
- Why this job: Be part of a dynamic team making a real difference in parking technology.
- Qualifications: Technical background in parking equipment support and strong problem-solving skills.
- Other info: Work in a collaborative environment with excellent career advancement potential.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
The role of Parking Equipment Support Engineer is available at NCP. We are looking for an Engineer to provide dedicated engineering expertise to support the NCP or Client sites Parking Equipment estate and associated systems.
Responsibilities:
- Providing 2nd line Parking Equipment support both remotely and on-site, independently or with NCP Operations, Technology Service Desk colleagues, or third-party Service Engineers.
- Troubleshooting and diagnosing equipment and process failures, determining root cause, and implementing remedies.
- Reviewing and contributing to maintenance plans and workflow, serving as a repair coordinator for turnarounds/PPMs. Conducting post-maintenance monitoring to ensure repairs and changes are effective and of quality.
- Advising NCP Operations and Technology Service Desk on the best use and practice of equipment to enable efficient operation of parking equipment to reduce downtime.
- Creating and maintaining standard support documentation to cover parking equipment operation, engineering and technical knowledge transfer, and maintenance disciplines.
- Refurbishing equipment and ensuring part/assets stock is recorded and accurate on NCP's central equipment store.
- Building equipment, in readiness for projects. This includes end-to-end testing, ensuring equipment is fully operational before being installed on site.
- Creating processes for tasks in and around forward house. To ensure accountabilities for all tasks being carried out on a daily basis.
Requirements:
- Availability Monday to Sunday on a rota basis with overtime as and when required by the business and agreed with management.
- Competency in Parking Equipment (Nice to have), Microsoft Office and Windows OS, and a working knowledge of computer networking.
- Exceptional customer service skills, the ability to think logically, and enjoy problem-solving.
- The ideal candidate for this position will have a solid technical background in parking equipment support, the ability to work independently as well as part of a team, and excellent communication skills to interact with various stakeholders.
If you are interested in this exciting opportunity and meet the requirements, please apply with your updated CV and cover letter.
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Area Engineer employer: National Car Parks Limited
Contact Detail:
National Car Parks Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Engineer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions related to parking equipment support. Practice your answers and think of examples that showcase your problem-solving skills and technical expertise. Confidence is key!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. At StudySmarter, we encourage you to check out our website for roles that excite you and fit your skills perfectly.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. It’s a simple way to stand out from the crowd and remind them why you’re the perfect fit.
We think you need these skills to ace Area Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the job description. We want to see how your background aligns with the role of Area Engineer, so don’t hold back on showcasing your technical expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role and how your problem-solving skills can benefit our team. Keep it engaging and personal – we love a bit of personality!
Showcase Your Customer Service Skills: Since exceptional customer service is key for this role, make sure to include examples of how you've successfully interacted with clients or stakeholders in the past. We want to know how you handle challenges and keep everyone happy!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at National Car Parks Limited
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to parking equipment. Understand the common issues that arise and how to troubleshoot them. Being able to discuss specific examples of past experiences will show your expertise and confidence.
✨Show Off Your Problem-Solving Skills
Prepare to share instances where you've successfully diagnosed and resolved equipment failures. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how you approach problem-solving in a logical manner.
✨Communicate Clearly
Since you'll be interacting with various stakeholders, practice explaining technical concepts in simple terms. This will demonstrate your exceptional customer service skills and ability to work as part of a team, which are crucial for this role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s maintenance plans and workflow processes. This shows your genuine interest in the role and helps you understand how you can contribute effectively to NCP's operations.
