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- Tasks: Support and troubleshoot parking equipment, ensuring smooth operations and minimal downtime.
- Company: Join NCP, a leader in parking solutions with a focus on innovation.
- Benefits: Flexible working hours, competitive pay, and opportunities for overtime.
- Why this job: Be part of a dynamic team making a real difference in parking technology.
- Qualifications: Technical background in parking equipment and strong problem-solving skills.
- Other info: Great career growth potential in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
The role of Parking Equipment Support Engineer is available at NCP. We are looking for an Engineer to provide dedicated engineering expertise to support the NCP or Client sites Parking Equipment estate and associated systems.
Responsibilities:
- Providing 2nd line Parking Equipment support both remotely and on-site, independently or with NCP Operations, Technology Service Desk colleagues, or third-party Service Engineers.
- Troubleshooting and diagnosing equipment and process failures, determining root cause, and implementing remedies.
- Reviewing and contributing to maintenance plans and workflow, serving as a repair coordinator for turnarounds/PPMs. Conducting post-maintenance monitoring to ensure repairs and changes are effective and of quality.
- Advising NCP Operations and Technology Service Desk on the best use and practice of equipment to enable efficient operation of parking equipment to reduce downtime.
- Creating and maintaining standard support documentation to cover parking equipment operation, engineering and technical knowledge transfer, and maintenance disciplines.
- Refurbishing equipment and ensuring part/assets stock is recorded and accurate on NCP's central equipment store.
- Building equipment, in readiness for projects. This includes end-to-end testing, ensuring equipment is fully operational before being installed on site.
- Creating processes for tasks in and around forward house. To ensure accountabilities for all tasks being carried out on a daily basis.
Requirements:
- Availability Monday to Sunday on a rota basis with overtime as and when required by the business and agreed with management.
- Competency in Parking Equipment (Nice to have), Microsoft Office and Windows OS, and a working knowledge of computer networking.
- Exceptional customer service skills, the ability to think logically, and enjoy problem-solving.
- The ideal candidate for this position will have a solid technical background in parking equipment support, the ability to work independently as well as part of a team, and excellent communication skills to interact with various stakeholders.
If you are interested in this exciting opportunity and meet the requirements, please apply with your updated CV and cover letter.
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Area Engineer employer: National Car Parks Limited
Contact Detail:
National Car Parks Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Engineer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to parking equipment support. Think about your troubleshooting experiences and how you’ve solved problems in the past. We want you to shine when it comes to showcasing your skills!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that excite you, like NCP! Tailor your approach to show why you’re a perfect fit for their team. Remember, we’re all about finding the right match!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm and professionalism, which is exactly what employers love to see.
We think you need these skills to ace Area Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the Area Engineer role. We want to see how your background aligns with the responsibilities listed in the job description, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role and how your technical expertise can benefit NCP. Keep it engaging and personal – we love to see your personality come through.
Showcase Problem-Solving Skills: Since troubleshooting is key in this role, include examples of how you've successfully diagnosed and resolved issues in the past. We want to know how you think logically and tackle challenges head-on!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your CV and cover letter, and ensures you’re considered for this exciting opportunity at NCP.
How to prepare for a job interview at National Car Parks Limited
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to parking equipment. Understand the common issues that arise and how to troubleshoot them. Being able to discuss specific examples of past experiences will show your expertise and confidence.
✨Show Off Your Problem-Solving Skills
Prepare to share instances where you've successfully diagnosed and resolved equipment failures. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how you approached the problem and what the outcome was.
✨Communicate Clearly
Since you'll be interacting with various stakeholders, practice explaining technical concepts in simple terms. This will demonstrate your exceptional customer service skills and ability to work as part of a team, which are crucial for this role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions about the company’s maintenance plans or how they handle equipment refurbishing. This shows your genuine interest in the role and helps you understand if the company is the right fit for you.
