Bereavement Training & Partnerships Manager in Consett

Bereavement Training & Partnerships Manager in Consett

Consett Full-Time 36000 - 60000 £ / year (est.) No working from home possible
National Bereavement Service

At a Glance

  • Tasks: Lead the development of impactful bereavement training programmes and engage with diverse audiences.
  • Company: Join Octopus Legacy, a fast-growing tech company transforming the bereavement industry.
  • Benefits: Enjoy 27 days holiday, health insurance, and support for your own ideas.
  • Other info: Flexible remote work with regular travel and opportunities for personal growth.
  • Why this job: Make a real difference in how workplaces respond to grief and support others.
  • Qualifications: Experience in training, psychology, and excellent communication skills required.

The predicted salary is between 36000 - 60000 £ per year.

Location: Remote (UK) - regular travel required (car and driving licence essential)

Commitment: Full-time

The Company

We’re Octopus Legacy: one of the fastest growing tech companies in the country, part of the UK’s most exciting and best-trusted group. We have a mission to transform a long-established industry and help our customers prepare for, and find support after, death.

The Role

The National Bereavement Service (NBS) is the specialist training arm supporting this mission. Following a period of significant growth, we are seeking an experienced and confident Training Manager to lead the development and delivery of our national bereavement training programmes.

Key Responsibilities

  • Evidence-Based Development: Support the development of evidence-based training programmes, integrating academic insights and real-world casework insights.
  • Content Translation: Translate complex subject matter into accessible, engaging learning content for professionals across health, social care, financial services, legal, and public-sector settings.
  • Digital Transformation: Drive the creation of training videos, case studies, and webinars, including the development of virtual delivery models and blended learning formats.
  • Accreditation & Frameworks: Create CPD-accredited programmes and "Train the Trainer" frameworks to ensure scalable impact.
  • Continuous Improvement: Lead the improvement of curricula by incorporating adult learning principles and evaluating programme effectiveness using qualitative and quantitative data.
  • Resource Creation: Develop toolkits, guidance materials, and new products that expand revenue and strengthen professional competence in bereavement support and safeguarding.

Partnerships & Stakeholder Engagement

  • Strategic Delivery: Work collaboratively to deliver training across key corporate and regulated sector partnerships.
  • Regulatory Awareness: Maintain a good understanding of vulnerability frameworks, such as Consumer Duty (FCA/Ofgem), and apply this context to training content where relevant.
  • National Industry Representation: Act as a primary spokesperson for NBS at partnership meetings and national industry conferences.

Delivery & Team Leadership

  • Operational Oversight: Manage the coordination of the national delivery calendar and lead the delivery of our more complex or bespoke training commissions.
  • Mentorship & Quality: Provide guidance, coaching, and reflective practice support to internal trainers and external professionals to ensure delivery aligns with psychological safety standards.
  • Capability Building: Develop internal capability through mentoring and structured learning pathways, helping teams navigate emotionally complex work with resilience and compassion.

Who You Are

  • Expert Facilitator: An experienced L&D professional with a grounding in psychology or adult learning, experienced in delivering training within emotionally sensitive environments.
  • Outstanding Communicator: Confident engaging stakeholders across corporate, public, and charitable sectors.
  • Research Literate: Comfortable translating complex academic material into practical workplace solutions.
  • Strategic & Hands-on: Able to move between high-level programme design, detailed governance, and compassionate facilitation.
  • Values-Led: A collaborative leader committed to professional, empathetic, and ethical bereavement support.
  • Proactive: Highly organised with the flexibility to travel regularly.

Why Join Us

As part of Octopus Legacy, you’ll join a values-driven organisation committed to improving how workplaces respond to grief, while supporting the wellbeing and development of our people.

Our Mission

Octopus Legacy is the place to plan for death and find support after loss. We take cold processes and turn them into something more human.

Benefits include:

  • 27 days holiday + extra day off for your Birthday
  • Vitality Health & Life Insurance
  • Enhanced parental leave
  • Free Will & LPAs + discounts on other Octopus services
  • Cycle to Work Scheme and EV Salary Sacrifice Scheme
  • Octopus Giving: matched charitable fundraising up to £500
  • Octopus Springboard: support to build your own ideas

We know that to be truly innovative, we need to have a diverse team around us. That is why Octopus Legacy is committed to creating an inclusive environment and is proud to be an equal opportunity employer.

Bereavement Training & Partnerships Manager in Consett employer: National Bereavement Service

At Octopus Legacy, we pride ourselves on being a values-driven organisation that prioritises the wellbeing and development of our employees. As a Bereavement Training & Partnerships Manager, you will be part of a dynamic team dedicated to transforming the bereavement support landscape, with opportunities for professional growth through innovative training programmes and partnerships. Enjoy a flexible remote working environment, generous holiday allowances, and unique benefits like matched charitable fundraising, all while contributing to a mission that truly makes a difference in people's lives.

National Bereavement Service

Contact Details:

National Bereavement Service Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Bereavement Training & Partnerships Manager in Consett

Tip Number 1

Network like a pro! Reach out to people in the bereavement and training sectors. Attend events, webinars, or even local meet-ups. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Show off your skills! Create a portfolio showcasing your training materials, presentations, or any relevant projects. This will help potential employers see your expertise in action and how you can contribute to their mission.

Tip Number 3

Prepare for interviews by researching the company and its values. Understand their approach to bereavement support and think about how your experience aligns with their goals. Be ready to discuss how you can help them scale their training programmes.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission.

We think you need these skills to ace Bereavement Training & Partnerships Manager in Consett

Training Development
Content Translation
Digital Transformation
Accreditation Creation
Continuous Improvement
Resource Creation
Stakeholder Engagement

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Bereavement Training & Partnerships Manager role. Highlight your relevant experience in training and partnerships, and don’t forget to mention any specific projects that align with our mission at Octopus Legacy.

Showcase Your Communication Skills:As an outstanding communicator, it’s crucial to demonstrate your ability to engage with various stakeholders. Use examples from your past experiences where you’ve successfully communicated complex ideas or facilitated training sessions, especially in emotionally sensitive environments.

Emphasise Your Research Literacy:We’re looking for someone who can translate complex academic material into practical solutions. Include any relevant research projects or experiences that showcase your ability to integrate evidence-based insights into training programmes.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity to join our team at Octopus Legacy.

How to prepare for a job interview at National Bereavement Service

Know Your Stuff

Make sure you understand the bereavement sector and the specific challenges it faces. Familiarise yourself with current trends, research, and frameworks like Consumer Duty. This will help you speak confidently about how your experience aligns with the role.

Showcase Your Training Skills

Prepare to discuss your previous training experiences, especially in emotionally sensitive environments. Have examples ready that demonstrate your ability to translate complex topics into engaging content, and how you've successfully delivered training to diverse audiences.

Engage with Their Mission

Octopus Legacy is all about transforming how we deal with death. Show genuine enthusiasm for their mission and values. Share personal insights or experiences that connect you to their goals, and explain how you can contribute to making a difference.

Be Ready for Scenario Questions

Expect questions that assess your problem-solving skills in real-world scenarios. Think about how you would handle difficult training situations or stakeholder engagements. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.