At a Glance
- Tasks: Shape the future of HR by optimising processes and leveraging data analytics.
- Company: Join the National Audit Office, a leader in public sector innovation.
- Benefits: Enjoy a competitive salary, generous pension contributions, and flexible working arrangements.
- Other info: Inclusive workplace committed to diversity and career growth opportunities.
- Why this job: Make a real impact on HR strategies while embracing AI and digital transformation.
- Qualifications: Degree in HR, Business, or Data Analytics; experience in HR analytics and process improvement.
The predicted salary is between 42750 - 52250 £ per year.
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Job description
Salary: c£63,000 plus civil service employer pension contribution of 28.9%. A higher base salary may be considered for an exceptional candidate.
Overview
We are seeking a skilled HR Systems and Business Analyst to play a pivotal role in shaping the future of HR at the National Audit Office.
The role will support delivery of the NAO Strategy and the NAO AI Strategy by strengthening digital and data literacy across HR and ensuring our processes, documentation, data quality and governance are robust, consistent and ready for the responsible adoption of AI, with appropriate human oversight and professional judgement.
You will be part of the three person HRIS team, reporting directly to the Director of HR Operations.
You will work closely with colleagues across HR and Digital Services, translating organisational needs into practical process, systems and data solutions, informed by an understanding of the wider HR technology market and the relative strengths of different HR systems for the NAO's needs.
You will use people analytics, process design and HR systems to improve efficiency and the employee experience, enable automation and provide actionable insights for strategic workforce planning, which take into account the current and potential impact of AI on skills, roles and the external labour market.
This is an exciting opportunity for someone who thrives on solving complex problems and influencing change that delivers measurable impact.
- Business Analysis and Process Optimisation
- Consult with HR business partners and stakeholders to understand business needs and translate them into clear, actionable requirements.
- Map, document, and analyse current-state HR business processes across the employee lifecycle, including talent acquisition, onboarding, performance management, learning and development, and employee experience.
- Identify process inefficiencies, bottlenecks, and gaps through data analysis and stakeholder consultation.
- Proactively identify high value use cases and co-create action plans and practical solutions based on analysis, data and relationships.
- Design, recommend and implement future-state processes that align with business goals and enhance operational efficiency.
- Develop workflow diagrams, standard operating procedures and other documentation required to embed agreed processes.
- Collaborate with cross-functional teams including IT, Finance, and business leaders to ensure alignment and integration of HR processes with broader organisational systems.
- People Analytics and Reporting
- Use people analytics to answer strategic business questions, improve business outcomes and inform strategic workforce and organisational decisions, drawing on Power BI, Excel and HRIS data to identify the workforce trends, risks and drivers-such as employee engagement, turnover, retention, diversity and productivity-that most affect organisational performance and the delivery of the NAO's objectives.
- Extract, integrate, manipulate and analyse data from the HRIS and other relevant sources, assessing and making effective use of analytics technology to enable deeper insight and inform future investment.
- Translate and present complex findings as clear, compelling narratives and practical recommendations, linking insights to specific business problems and articulating the implications for action.
- Expand access to high-quality workforce and business performance data and insights, including through dashboards and visualisations, enabling HR and leaders to explore the relationship between workforce factors and organisational performance.
- Build people analytics capability within HR, strengthening partnership, consulting and insight-generation skills and fostering a data-driven culture.
- Identify opportunities to leverage HRIS functionality to strengthen data collection and quality, automate HR processes and improve the user experience.
Qualifications & Experience
- Bachelor's degree or equivalent experience in Human Resources, Business Administration, Data Analytics, Industrial/Organisational Psychology, Statistics, or related field.
- Relevant experience in HR analytics, business analysis, or related analytical role.
- Demonstrated experience with business process mapping, analysis, and improvement.
- An understanding of the employee lifecycle and HR functions.
- Proven track record of performing data analysis and creating impactful visualisations and reports.
- Experience working with HRIS platforms and knowledge of key vendors.
- Power BI: Proficiency in building dashboards, data modelling and creating interactive visualisations.
- Microsoft Excel: Expert-level skills including advanced formulas, pivot tables, data analysis, and statistical functions.
- Strong analytical mindset with ability to identify patterns, draw insights, and make data-driven recommendations.
- Critical thinking skills to diagnose business problems and develop creative solutions.
- Ability to connect people data to business outcomes and strategic objectives.
- Ability to translate complex data into clear, compelling narratives.
- Strong presentation skills with ability to tailor messages for different audiences.
- Familiarity with data privacy regulations and ethical use of People data.
- Equal Opportunities and Diversity
We are committed to creating an inclusive working environment.
Applicants will not be discriminated against on the grounds of any protected characteristic or any other extraneous factor.
Disability and Reasonable Adjustments
Applicants with a disability who wish their application to be considered under the Disability Confident scheme should confirm this when submitting their application.
Under this scheme, we guarantee an interview to an applicant with a disability who meets the minimum requirements for the role.
- Selection process: Interviews will take place WC 29 November
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HR Systems and Business Analyst in London employer: National Audit Office
The National Audit Office (NAO) is an exceptional employer, offering a dynamic work culture that values collaboration and innovation in the heart of London and Newcastle. Employees benefit from a strong commitment to professional development, with opportunities to enhance skills in data engineering while contributing to meaningful public sector projects. With a focus on data quality and security, NAO fosters an inclusive environment where your contributions directly impact the efficiency and transparency of government operations.
StudySmarter Expert Advice🤫
We think this is how you could land HR Systems and Business Analyst in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at National Audit Office!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at National Audit Office.
We think you need these skills to ace HR Systems and Business Analyst in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at National Audit Office. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to National Audit Office and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at National Audit Office. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to National Audit Office's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at National Audit Office
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with National Audit Office.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at National Audit Office will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact National Audit Office and how you would contribute to adapting HR strategies.
