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- Tasks: Support HR functions, manage employee queries, and promote wellbeing initiatives.
- Company: Join a dynamic team at the National Audit Office in London.
- Benefits: Competitive salary, civil service pension, and hybrid working model.
- Why this job: Make a real difference in employee wellbeing and HR services.
- Qualifications: Strong communication skills and experience in HR or payroll administration.
- Other info: Opportunity for professional development and career growth.
The predicted salary is between 32000 - 32000 £ per year.
Role: HR Advisor – HR Business Partnering team
Contract: Permanent
Location: London with a minimum of 2 days per week in the office in line with our hybrid working policy.
Salary: £32k plus civil service pension
Closing date for applications is 11.59pm Sunday 12th April
Reports to: HR Business Partner
Nationality Requirements
- UK nationals
- Nationals of Commonwealth countries who have the right to work in the UK
- Nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS)
Please note, we are not able to sponsor work visas. Please contact us at hrservicedesk@nao.org.uk should you have any questions on your nationality eligibility.
The Role
An opportunity has arisen within the HR Business Partnering team for a HR Advisor to join the team. HR Advisors play a key role in delivering a high quality and effective HR service for the NAO and our external stakeholders, which includes oversight of the HR service desk. The HR Advisor will deliver a range of HR functions and support the HR Business Partners to assist in promoting high performance and wellbeing of employees. The HR Advisor will need to engage with NAO colleagues of all grades, including senior management and with external suppliers and members of the public. The successful candidate will have a good understanding of a broad range of NAO HR policies and procedures and how these apply to the business.
Main Responsibilities
- Working with the Senior HR Advisor, manage the efficient administration of our family support leave, flexible working, career break and annual leave processes.
- Additionally, working with a HR Business Partner managing people queries within their business group.
- Engage in regular meetings with employees, answering their questions confidently and professionally.
- Advise employees on flexible working requests, process applications and calculate changes to salary and leave entitlements where appropriate.
- Support and manage on ER cases, this can include supporting the HRBP with taking minutes or taking on junior level cases.
- Manage a number of straightforward wellbeing cases, including referral to our occupational health provider and implementation of workplace adjustments, with the support of the wider Attendance team.
- Input monthly pay changes relating to Attendance and Wellbeing accurately and within set deadlines, ensuring that all pay changes are correctly calculated.
- Undertake regular data cleanse exercises to ensure full and accurate data is recorded on our HR Management information system, for example, monthly sickness absence data cleanses.
General:
- Respond to queries received on the HR Service Desk in a professional and timely manner to agreed SLAs, only escalating the more complex issues when necessary.
- Work with HR Systems team to ensure high quality data in our systems, trouble shoot, and train others on our process.
- Build relationships and liaise with external providers to ensure a high level of service is provided to the NAO.
- Support our organisational goals for diversity and inclusion by championing initiatives.
- Complete ad-hoc projects and discrete pieces of work as requested to a high standard across the whole range of HR Services, being flexible to manage these against your day-to-day duties.
Skills, experience and attributes
- Excellent attention to detail and strong administration skills, working methodically and accurately to ensure all people data and pay details are correct.
- Experience of employee relations case management and payroll administration.
- Strong communication skills to engage in sensitive conversations in an empathetic, clear and professional manner with employees of all levels of seniority.
- Ability to plan, prioritise and deliver high quality work to tight deadlines and across competing priorities.
- Proactive and flexible to take ownership of work and support the wider priorities of the team.
- Collaborates and builds constructive working relationships with customers, team members, colleagues and external providers.
- Use of HR and payroll systems to provide accurate management information reports and sound Excel skills to analyse and present data accurately and effectively.
- CIPD qualified, or working toward this, updates skills and knowledge through CPD.
- Demonstrate a commitment to their professional development.
How to apply
Please upload a CV and a covering statement outlining your suitability for the skills experience and attributes we are seeking before the deadline.
HR Adviser employer: National Audit Office
Contact Detail:
National Audit Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Adviser
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the NAO on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common HR scenarios. Think about how you’d handle employee queries or wellbeing cases. We want to show that we can think on our feet and provide solid solutions!
✨Tip Number 3
Dress the part! Even if it’s a virtual interview, looking sharp can boost our confidence. Plus, it shows we’re serious about the role and respect the interviewers’ time.
✨Tip Number 4
Follow up after the interview with a thank-you email. It’s a nice touch that keeps us on their radar. Let’s remind them why we’re the perfect fit for the HR Advisor role!
We think you need these skills to ace HR Adviser
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HR Advisor role. Highlight relevant experience and skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Covering Statement: Your covering statement is your chance to shine! Use it to explain why you're the perfect fit for the role and how your background aligns with our needs. Keep it clear and engaging, just like we do at StudySmarter.
Showcase Your Communication Skills: As an HR Advisor, strong communication is key. In your application, demonstrate your ability to engage professionally and empathetically. We love seeing candidates who can connect with people at all levels!
Apply Through Our Website: Don't forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at National Audit Office
✨Know Your HR Policies
Familiarise yourself with the NAO's HR policies and procedures. Being able to discuss how these apply to real-life scenarios will show your understanding of the role and impress the interviewers.
✨Practice Empathetic Communication
Since you'll be engaging with employees at all levels, practice how to handle sensitive conversations. Role-play with a friend or family member to ensure you can communicate clearly and empathetically.
✨Showcase Your Attention to Detail
Prepare examples that highlight your strong administration skills and attention to detail. Discuss specific instances where your meticulousness made a difference in your previous roles.
✨Demonstrate Flexibility and Proactivity
Be ready to share examples of how you've taken ownership of tasks and adapted to changing priorities. This will illustrate your proactive nature and ability to support team goals effectively.