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For Companies At a Glance
- Tasks: Manage high-profile Construction & Infrastructure claims and ensure exceptional client service.
- Company: Join Aon, a global leader in shaping better decisions for clients.
- Benefits: Hybrid work model, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic team environment focused on continuous learning and development.
- Why this job: Make a real impact by advocating for clients and navigating complex claims.
- Qualifications: 5+ years in claims handling with strong communication and negotiation skills.
The predicted salary is between 60000 - 80000 £ per year.
Are you an experienced Construction & Infrastructure Claims Specialist who is ready to take the next step in your career? Are you able to provide first class client advocacy ultimately securing the best possible claims outcomes? If so, then we'd love to hear from you in connection with this exciting hybrid role based in our London offices.
Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
As a key member of our dynamic organisation, you will be responsible for managing a portfolio of high-profile clients and navigating complex Construction & Infrastructure claims with precision and expertise. Your responsibilities will include:
- Managing a portfolio of high-value Construction & Infrastructure claims from inception to resolution whilst ensuring exceptional service delivery and client satisfaction.
- Providing proactive advice and guidance on coverage related issues for clients and Aon network offices to present and advocate the best strategy to facilitate the settlement and conclusion of claims.
- Ensuring outstanding levels of communication and collaborating closely with clients, carriers, Aon brokers and all stakeholders to facilitate efficient claims handling processes.
- Providing mentorship and guidance to less experienced colleagues fostering a culture of continuous learning and development within the team.
- Staying abreast of industry trends, regulation, and best practice to enhance Aon's claims handling capabilities and risk mitigation.
How this opportunity is different
This is a fantastic opportunity to join our dynamic, welcoming, and collaborative team. If you possess the requisite skills, experience, and passion for excellence, we encourage you to apply today. Let's embark on this exciting journey together!
Skills and experience that will lead to success
- Minimum 5 years Construction, Energy or Engineering claims handling experience ideally gained from a reputable insurance, broking or adjusting organisation.
- Proven experience of managing sophisticated claims and delivering results in a client-facing environment.
- Excellent communication, negotiation and interpersonal skills with the ability to build rapport with high-profile clients and stakeholders.
- Strong understanding of Construction insurance principles, policies and procedures.
- Impeccable administration and organisational skills.
- ACII or ACILA qualification preferred.
Claims Advocate - Construction & Infrastructure employer: National Association of Women in Construction
Contact Detail:
National Association of Women in Construction Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Advocate - Construction & Infrastructure
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction and infrastructure sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have a lead on that perfect Claims Advocate role!
✨Tip Number 2
Prepare for interviews by researching Aon and their approach to claims handling. Familiarise yourself with recent trends in the construction insurance space. This will not only impress your interviewers but also help you articulate how you can contribute to their team.
✨Tip Number 3
Showcase your expertise! Bring examples of past claims you've managed successfully to the table during interviews. Highlight your problem-solving skills and how you’ve navigated complex situations to achieve positive outcomes for clients.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our dynamic team at Aon. Let’s make this happen together!
We think you need these skills to ace Claims Advocate - Construction & Infrastructure
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Advocate role. Highlight your experience in managing Construction & Infrastructure claims and any relevant qualifications like ACII or ACILA. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can provide first-class client advocacy. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Communication Skills: Since this role involves a lot of communication with clients and stakeholders, make sure to demonstrate your excellent communication skills in your application. Whether it's through your writing style or examples of past experiences, we want to see how you connect with others.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at National Association of Women in Construction
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of Construction & Infrastructure claims. Be ready to discuss specific cases you've handled, the strategies you employed, and the outcomes achieved. This will show your expertise and give you confidence during the interview.
✨Showcase Your Client Advocacy Skills
Prepare examples that highlight your ability to advocate for clients effectively. Think about times when you navigated complex claims or provided proactive advice that led to successful outcomes. This will demonstrate your commitment to client satisfaction, which is key for this role.
✨Communicate Clearly and Confidently
Since excellent communication is crucial, practice articulating your thoughts clearly. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will help you convey your experiences in a concise and impactful way.
✨Stay Updated on Industry Trends
Familiarise yourself with the latest trends and regulations in the Construction insurance sector. Being able to discuss current issues or innovations during your interview will show that you're proactive and genuinely interested in the field.