Client Service Manager - Corporate Insurance (Leeds / Sheffield UK)

Client Service Manager - Corporate Insurance (Leeds / Sheffield UK)

Sheffield Full-Time 36000 - 60000 Β£ / year (est.) Home office (partial)
National Association of Mutual Insurance Companies

At a Glance

  • Tasks: Lead a dynamic team and manage client services in a hybrid work environment.
  • Company: Join Aon, a leading corporate risk advisor and insurance broker dedicated to better decision-making.
  • Benefits: Enjoy flexible working options, global wellbeing days, and a supportive, inclusive culture.
  • Other info: Aon promotes an inclusive workplace and offers equal employment opportunities for all.
  • Why this job: Build your career with a proven team that values innovation and personal growth.
  • Qualifications: Experience in the insurance industry and strong client relationship management skills are essential.

The predicted salary is between 36000 - 60000 Β£ per year.

Client Service Manager (Leeds & Sheffield , UK)
Do you have the skills to lead and develop a diverse and dynamic team? Are you looking for the chance to build a career at a leading Corporate risk advisor and insurance broker?
Then we have a great opportunity for you!
We have a role available based out of our Leeds & Sheffield offices but working in a hybrid environment with the flexibility to work both virtually and from our Leeds & Sheffield offices.
Aon, are currently recruiting for a Client Service Manager to join our team in Leeds. This role is a hybrid role - office and home-based working. The Client Service Manager is responsible for co-ordinating and managing the provision of service to their clients and their teams clients, drawing upon designated service teams and specialist resources as well as managing a team of Client Service Advisors.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
Corporate provides risk solutions to businesses across a large number of sectors within the UK. Typically, clients will be either a national or a multinational company, with a presence in no more than 10 overseas territories; the CEO and CFO\'s will be looking for a local relationship with their broker, who can provide a tailored approach.
Corporate clients typically require bespoke insurance programmes and associated risk management and risk transfer services. Besides being the insurance broker, the Corporate team provides clients with a claims service and advice on risk management across most industries, with specialisms in real estate, public sector, food and drink and retail and wholesale.
As a Client Service Manager, your key responsibilities will include:
  • Reporting to the head of office, you will manage the service provided to clients by your team of Client Service Advisors. Ensure the highest level of service to each assigned client in line with the agreed client service tools.
  • Manage your own book of clients in conjunction with the Client Managers / Client Directors
  • Identify and introduce Aon\'s products and services to meet the client\'s needs and understand and communicate each Client\'s business issues and needs to the service team and other parts of Aon.
  • Build client relationships with key decision-makers.
  • Assist the Client Directors and Client Managers to grow the revenue and profitability of your client portfolio
  • Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.

How this opportunity is different
This is a great opportunity to work build a career in a team with a proven track record of developing talent. Working within a business with a huge amount of innovate solutions to offer to client. You will be supported by an experienced leadership team who want to see you succeed.
Skills and experience that will lead to success
  • Proven experience in the insurance industry, with experience in client relationship management and the core lines of commercial risks is essential.
  • Strong Insurer Relationships
  • Experience managing large, corporate insurance risks is desirable.
  • Commercial understanding of business i.e. market forces, business drivers, market dynamics, competitors and risks, etc.
  • An effective communicator and presenter.
  • Self-disciplined, organised, and results focused.

How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two \"Global Wellbeing Days\" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at ReasonableAccommodations@Aon.com or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.
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Client Service Manager - Corporate Insurance (Leeds / Sheffield UK) employer: National Association of Mutual Insurance Companies

Aon is an exceptional employer, offering a dynamic and inclusive work culture that prioritises employee wellbeing and professional growth. With a hybrid working model based in Leeds and Sheffield, employees benefit from flexible working arrangements, comprehensive benefits, and a commitment to continuous learning, ensuring that every team member can thrive and develop their career in the corporate insurance sector.

National Association of Mutual Insurance Companies

Contact Details:

National Association of Mutual Insurance Companies Recruitment Team

StudySmarter Expert Advice🀫

We think this is how you could land Client Service Manager - Corporate Insurance (Leeds / Sheffield UK)

✨Tip Number 1

Familiarise yourself with Aon's core values and mission. Understanding their commitment to client relationships and innovative solutions will help you align your approach during interviews and discussions.

✨Tip Number 2

Network with current or former employees of Aon, especially those in similar roles. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.

✨Tip Number 3

Stay updated on industry trends and challenges in corporate insurance. Being knowledgeable about market dynamics and recent developments will demonstrate your expertise and passion for the field.

✨Tip Number 4

Prepare specific examples from your past experience that showcase your ability to manage client relationships and lead teams. Tailoring your stories to reflect the responsibilities outlined in the job description will make a strong impression.

We think you need these skills to ace Client Service Manager - Corporate Insurance (Leeds / Sheffield UK)

Client Relationship Management
Insurance Industry Knowledge
Commercial Risk Management
Team Leadership
Communication Skills
Presentation Skills
Organisational Skills

Some tips for your application 🫑

Tailor Your CV:Make sure your CV highlights relevant experience in client relationship management and the insurance industry. Use specific examples that demonstrate your ability to manage corporate risks and build client relationships.

Craft a Compelling Cover Letter:Write a cover letter that showcases your understanding of Aon's services and how your skills align with the role of Client Service Manager. Mention your experience in managing teams and delivering high-quality service to clients.

Highlight Key Skills:In your application, emphasise your communication skills, organisational abilities, and results-focused mindset. These are crucial for the role and should be evident in your written materials.

Showcase Your Understanding of the Industry:Demonstrate your knowledge of market dynamics and business drivers within the insurance sector. This will show Aon that you are not only qualified but also genuinely interested in the industry.

How to prepare for a job interview at National Association of Mutual Insurance Companies

✨Showcase Your Leadership Skills

As a Client Service Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed and developed teams in the past.

✨Understand the Corporate Insurance Landscape

Familiarise yourself with the current trends and challenges in corporate insurance. Being able to discuss these topics will demonstrate your industry knowledge and show that you're proactive about staying informed.

✨Prepare for Client Relationship Scenarios

Think of specific examples where you've built strong client relationships or resolved conflicts. This role requires excellent communication skills, so be ready to illustrate your approach to managing client expectations.

✨Demonstrate Your Commercial Acumen

Be prepared to discuss how market dynamics and business drivers affect client needs. Showing that you understand the broader business context will highlight your suitability for the role.