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For Companies At a Glance
- Tasks: Support corporate clients with tailored insurance solutions and build strong relationships.
- Company: Join Aon, a global leader in risk management and insurance solutions.
- Benefits: Enjoy flexible working options, comprehensive training, and two Global Wellbeing Days each year.
- Why this job: Be part of a supportive team culture focused on personal growth and client success.
- Qualifications: Experience in commercial risks is preferred; strong communication skills are essential.
- Other info: This role offers opportunities for career progression within an innovative environment.
The predicted salary is between 36000 - 60000 £ per year.
Client Service Advisor | Corporate Insurance
We are hiring!
Are you an experienced Account Manager looking for an exciting and challenging role? Would you like to work with a varied portfolio of clients based around the Uk?
Aon are now recruiting for a Client Service Advisor (Account Handler) to support the Corporate Insurance team who are based in Aberdeen.
The successful candidate will work alongside our team of Client Managers across an established and varied portfolio of large mid-market corporate clients throughout the UK. This role will offer lots of exciting opportunities to nurture and grow existing client relationships whilst also supporting our team in successfully winning new clients.
This role will be supporting our Aberdeen office but has the flexibility to work virtually or from any of our Aon offices in Scotland. Occasional visits to our Aberdeen office will be required.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
The role is within our large mid-market commercial risk team and provides risk solutions to businesses across a large number of sectors within the UK. Typically, clients will be either a national or a multinational company. Our clients look for a relationship with their broker where we provide a tailored approach.
Our clients typically require bespoke insurance programmes and associated risk management and risk transfer services. As a Client Service Advisor you will handle the day-to-day service provided to clients, ensuring the highest level of service to each assigned client in line with the agreed client service tools, whilst supporting them with technical advice on their cover.
The successful candidate will liaise with our client management team to fully understand the client\’s business and insurance requirements, contributing to the formulation of their Service Plan. You will have the opportunity to attend client meetings and visits to clients, such as the client pre-renewal and renewal meeting, or supporting on insurer surveys.
Identify potential improvements in client risk & insurance programme design and make recommendations to the Client Manager and implement recommended changes for clients if required.
Negotiate renewal terms, mid-term adjustments and cover extensions. Undertake negotiations with insurers as agreed, marketing & negotiating terms Aon Facilities as required – fully support the broking function to achieve optimum solution for the client.
Preparation of comprehensive marketing presentations, working with the Broking Manager to prepare cover comparisons as required.
Establish and develop effective working relationships with insurers and where appropriate, differentiating with the client; the cover, service and industry knowledge that a specific Insurer could deliver to them.
Provide on-going communication with the client following queries/alterations and ensure the Client Manager is kept appraised of developments.
Supporting in identifying client needs and shaping Aon solutions to solve them using knowledge of products/services in the wider Aon community and make recommendations to the Client Manager.
Professionally represent Aon, demonstrating an understanding of Corporate objectives, be seen by colleagues as someone who is supportive and helpful, and continually improve personal knowledge through appropriate training and implement appropriately.
Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.
How this opportunity is different
The Client Service Advisor role is going through an evolution, with less administrative burden and more time supporting clients and focusing on technical excellence in the role
We provide comprehensive training support and tailor individual development plans to suit each colleague. With tailored training, coaching and development opportunities to suit your needs, there will be plenty of opportunities to progress your career within Aon.
We work within a very open and trusted culture and really pull together as a team to achieve success.
This is a great opportunity to build a career in a team with a consistent track record of developing talent. Working within a business with a huge amount of innovate solutions to offer to clients. You will be supported by an experienced leadership team who want to see you succeed.
Skills and experience that will lead to success
- Experience in the core lines of commercial risks, with experience within the Energy Sector being an advantage!
- Commercial understanding of business i.e. market forces, business drivers, market dynamics, competitors and risks, etc.
- An effective communicator and presenter.
- Client focused with a consultative approach and commitment to excellence in the provision of client service.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two \”Global Wellbeing Days\” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com
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Client Service Advisor - Corporate Insurance employer: National Association of Mutual Insurance Companies
Contact Detail:
National Association of Mutual Insurance Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Service Advisor - Corporate Insurance
✨Tip Number 1
Familiarise yourself with the corporate insurance landscape, especially focusing on the energy sector if you have experience there. Understanding market dynamics and the specific needs of large mid-market clients will help you stand out during discussions.
✨Tip Number 2
Network with professionals in the insurance industry, particularly those who work in corporate insurance. Attend relevant events or webinars to build connections and gain insights that could be beneficial in your role as a Client Service Advisor.
✨Tip Number 3
Prepare to demonstrate your client-focused approach by thinking of examples where you've successfully managed client relationships or resolved issues. This will show your potential employers that you can provide excellent service and support to their clients.
✨Tip Number 4
Research Aon's values and culture thoroughly. Being able to articulate how your personal values align with theirs during interviews will make a strong impression and show that you're a good fit for their team.
We think you need these skills to ace Client Service Advisor - Corporate Insurance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and corporate insurance. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for client service and your understanding of the corporate insurance sector. Mention specific experiences where you've successfully managed client relationships or negotiated terms.
Showcase Relevant Skills: In your application, emphasise skills such as effective communication, client focus, and commercial understanding. Provide examples of how you've applied these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at National Association of Mutual Insurance Companies
✨Understand the Role
Make sure you have a clear understanding of the Client Service Advisor role and its responsibilities. Familiarise yourself with the key tasks such as client relationship management, risk assessment, and insurance programme design. This will help you articulate how your experience aligns with the job requirements.
✨Showcase Your Communication Skills
As an effective communicator is crucial for this role, prepare to demonstrate your communication skills during the interview. Be ready to discuss how you've successfully managed client relationships in the past and how you approach presenting complex information clearly and concisely.
✨Research Aon and Its Culture
Take the time to research Aon’s values, culture, and recent developments in the corporate insurance sector. Understanding their commitment to inclusivity and innovation will allow you to tailor your responses and show that you are a good fit for their team.
✨Prepare Questions for the Interviewers
Prepare insightful questions to ask your interviewers about the team dynamics, training opportunities, and the evolution of the Client Service Advisor role. This shows your genuine interest in the position and helps you assess if Aon is the right place for you.
