Director of Member Services & Community Impact
Director of Member Services & Community Impact

Director of Member Services & Community Impact

Full-Time 62000 - 86800 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead a team to support local councils and empower communities.
  • Company: A leading national membership organisation with a focus on community impact.
  • Benefits: Competitive salary starting from £62,000, hybrid work, and professional growth opportunities.
  • Why this job: Shape the future of local governance and make a real difference in communities.
  • Qualifications: Experience in member services and strong leadership skills.
  • Other info: Applications close on 25th February 2026; interviews on 10th March 2026.

The predicted salary is between 62000 - 86800 £ per year.

A leading national membership organization is seeking a Head of Member Services to support local councils and empower communities. This hybrid role offers a competitive salary starting from £62,000 per annum.

The successful candidate will:

  • Lead a team providing essential services
  • Develop membership contributions
  • Foster relationships with councils

The position involves a commitment to professional growth and shaping the future of local governance.

Applications close on 25th February 2026, with interviews scheduled for 10th March 2026.

Director of Member Services & Community Impact employer: NATIONAL ASSOCIATION OF LOCAL COUNCILS

As a leading national membership organisation, we pride ourselves on fostering a collaborative and inclusive work culture that empowers our employees to make a meaningful impact in local communities. With a strong commitment to professional development, we offer numerous growth opportunities and a competitive salary package, ensuring that our team members are well-supported in their roles. Join us in shaping the future of local governance while enjoying the flexibility of a hybrid working environment.
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Contact Detail:

NATIONAL ASSOCIATION OF LOCAL COUNCILS Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Director of Member Services & Community Impact

✨Tip Number 1

Network like a pro! Reach out to current or former employees of the organisation on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.

✨Tip Number 2

Prepare for the interview by researching the organisation's values and recent projects. We want to show that we’re not just interested in the role, but also in making a real impact in the community.

✨Tip Number 3

Practice common interview questions with a friend or in front of the mirror. We need to articulate our vision for member services clearly and confidently!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the team.

We think you need these skills to ace Director of Member Services & Community Impact

Leadership Skills
Team Management
Community Engagement
Relationship Building
Membership Development
Strategic Planning
Communication Skills
Professional Growth Commitment
Local Governance Knowledge
Problem-Solving Skills
Project Management
Empowerment Strategies

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in member services and community impact. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!

Show Your Passion: Let us know why you’re excited about this position! Share your enthusiasm for empowering communities and supporting local councils. A genuine passion can really make your application stand out.

Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points shine through. This will help us understand your qualifications quickly!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at NATIONAL ASSOCIATION OF LOCAL COUNCILS

✨Know Your Stuff

Make sure you thoroughly understand the role of Director of Member Services & Community Impact. Familiarise yourself with the organisation's mission, values, and recent initiatives. This will help you demonstrate your genuine interest and how your experience aligns with their goals.

✨Showcase Your Leadership Skills

As a candidate for a leadership position, be ready to discuss your previous experiences in leading teams and driving community impact. Prepare specific examples that highlight your ability to empower others and foster relationships, especially with local councils.

✨Prepare Thoughtful Questions

Interviews are a two-way street! Prepare insightful questions about the organisation’s future plans, challenges they face in member services, and how they measure success. This shows your engagement and helps you assess if the role is the right fit for you.

✨Practice Makes Perfect

Conduct mock interviews with a friend or mentor to practice articulating your thoughts clearly and confidently. Focus on your communication style, as this role requires strong interpersonal skills. The more comfortable you are, the better you'll perform!

Director of Member Services & Community Impact
NATIONAL ASSOCIATION OF LOCAL COUNCILS
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