Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to support local councils and empower communities.
- Company: NALC, the voice of local government in England since 1947.
- Benefits: Competitive salary, hybrid working, and professional development opportunities.
- Why this job: Make a real impact on local governance and community empowerment.
- Qualifications: Experience in member services and strong leadership skills.
- Other info: Join a dynamic team dedicated to positive change in local government.
The predicted salary is between 62000 - 86800 £ per year.
The National Association of Local Councils (NALC) is a leading voice for local government in England, representing around 10,000 parish and town councils. As Head of Member Services, you'll play a pivotal role in supporting these councils and empowering local communities.
Working closely with our network of county associations, this role offers a unique opportunity to make a real difference in local governance. You'll lead a team providing advice, guidance, and services to NALC's diverse membership, helping them tackle challenges and seize opportunities. With your expertise, local councils will be better equipped to serve their communities, drive positive change, and shape the future of local government.
NALC offers a dynamic and supportive environment, with opportunities for professional growth and development. As Head of Member Services, you'll join a talented team committed to making a difference in local governance.
Head of Member Services in City of London employer: National Association of Local Councils (NALC)
Contact Detail:
National Association of Local Councils (NALC) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Member Services in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the local government sector, attend events, and connect with others on LinkedIn. The more people you know, the better your chances of landing that Head of Member Services role.
✨Tip Number 2
Prepare for interviews by researching NALC and understanding their mission. Think about how your skills can empower local councils and make a real difference. Show them you’re not just another candidate, but someone who truly cares about local governance.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the needs of NALC. Highlight specific examples where you've led teams or provided exceptional member services – this will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Head of Member Services in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of Member Services role. Highlight your leadership experience and any relevant work with local councils or community services.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about local governance and how you can make a difference at NALC. Be genuine and let your personality come through.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples to demonstrate how you've empowered teams or improved services in previous roles. Numbers and outcomes speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at National Association of Local Councils (NALC)
✨Know Your NALC
Before the interview, dive deep into the National Association of Local Councils. Understand their mission, values, and recent initiatives. This knowledge will not only impress your interviewers but also help you articulate how your skills align with their goals.
✨Showcase Leadership Experience
As a Head of Member Services, you'll need to demonstrate strong leadership skills. Prepare specific examples from your past roles where you've successfully led teams or projects, particularly in member services or local governance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about challenges local councils face and how you would address them. Practising these scenarios can help you respond confidently and show your strategic thinking.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the current challenges NALC is facing or how they measure success in member services. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
