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- Tasks: Manage data systems and support fundraising efforts through analytics and reporting.
- Company: Join CSW, a leader in progressive education since 1886, fostering creativity and innovation.
- Benefits: Enjoy competitive salary, remote work flexibility, and comprehensive benefits package.
- Why this job: Be part of a dynamic team driving impactful fundraising initiatives in a vibrant community.
- Qualifications: 3-5 years in development operations; expertise in Raiser’s Edge and data analysis required.
- Other info: Ideal for strategic thinkers who thrive in fast-paced environments and love working with data.
The predicted salary is between 42000 - 49000 ÂŁ per year.
Priority Deadline: Friday, April 18 (Position will remain open until filled. Applications accepted after this deadline.)
12-month, Full-Time, Exempt
Location: In-office position with the flexibility to work remotely one day per week, coordinated with the development team.
POSITION SUMMARY
The Associate Director of Development Operations plays a vital role in supporting the success of CSW’s fundraising efforts by managing data systems, conducting prospect research, and ensuring the integrity and strategic use of constituent information. This position is responsible for maintaining Raiser’s Edge, providing key fundraising and engagement analytics, and creating reports that help the team and leadership make data-driven decisions. In addition, this role will collaborate with the development team on CSW’s use of Almabase, supporting engagement and outreach efforts by leveraging the platform’s capabilities. The Associate Director will report to the Chief Development Officer and work closely with all members of the development team, ensuring seamless coordination across fundraising initiatives.
KEY RESPONSIBILITIES
- Database & Reporting Management
- Oversee Raiser’s Edge, ensuring data integrity, accurate gift documentation, and proper tracking of constituent interactions.
- Generate lists, segmentations, and reports for annual giving, major gifts, and stewardship efforts.
- Develop data-driven insights to support frontline fundraisers and leadership in maximizing fundraising potential.
- Maintain and improve reporting systems, dashboards, and analytics to measure fundraising performance.
- Gift Processing & Acknowledgment
- Work closely with the gift processor to oversee the timely and accurate entry of gifts, pledges, and constituent information into Raiser’s Edge.
- Own the acknowledgment process, ensuring that constituents receive timely, accurate, and personalized recognition for their contributions.
- Partner with the Business Office to ensure proper coding of gifts and reconciliation of Raiser’s Edge to the General Ledger.
- Almabase & Digital Engagement
- Support CSW’s use of Almabase, collaborating with the development team to enhance alumni and constituent engagement.
- Provide data insights and technical support to maximize the platform’s effectiveness in community outreach and engagement efforts.
- Assist in tracking alumni engagement and fundraising initiatives within Almabase.
- Prospect Research & Constituent Insights
- Conduct in-depth research on prospective constituents, providing wealth screenings, giving history, and philanthropic interests to support constituent cultivation.
- Analyze giving trends and identify new potential leadership and major gift constituents.
- Maintain up-to-date constituent profiles and prospect pipeline reports.
- Operational & Strategic Support
- Partner with the Annual Fund and Major Gifts teams to develop targeted constituent outreach strategies based on giving data.
- Work closely with the Marketing & Communications team to support data-driven segmentation for fundraising appeals.
- Train and support Development staff in best practices for Raiser’s Edge and Almabase data utilization.
- Serve as a point of contact for donors who need assistance with the logistics of making a gift, including processing gifts over the phone and troubleshooting any issues related to online giving or donation records.
COMPENSATION AND BENEFITS
CSW is committed to offering a compensation and benefits package that is competitive within both independent schools and the broader nonprofit sector. The salary range for this position is $60,000 - $70,000, commensurate with experience. Details about healthcare, retirement, and other benefits will be discussed during the interview process.
ADDITIONAL INFORMATION
The ideal candidate will be a strategic thinker who enjoys working with data, optimizing processes, and providing insights that drive philanthropy. They should be highly organized, detail-oriented, and comfortable juggling multiple priorities in a fast-paced development office. This role may also include additional duties as assigned, supporting the Development Office in achieving its overall fundraising and engagement goals.
TO APPLY
Please send a resume and cover letter to with “Associate Director of Development Operations” in the subject line.
QUALIFICATIONS & SKILLS
- Associate’s degree or Bachelor’s degree is preferred but not required.
- 3-5 years of experience in development operations, database management, prospect research, or a related field.
- Strong expertise in Raiser’s Edge (RE NXT) or other CRM/database systems.
- Experience with Almabase or other digital engagement platforms is preferred.
- Ability to analyze and interpret fundraising data to guide decision-making.
- High attention to detail and accuracy in handling constituent records.
- Commitment to confidentiality and discretion when handling sensitive donor and constituent records, ensuring compliance with data privacy and fundraising ethics standards.
- Excellent communication and collaboration skills, with the ability to train and support colleagues.
- Experience working in an independent school or nonprofit development office preferred.
Associate Director of Development Operations employer: National Association of Independent Schools
Contact Detail:
National Association of Independent Schools Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Director of Development Operations
✨Tip Number 1
Familiarise yourself with Raiser’s Edge and Almabase, as these are key tools for the role. Consider taking online courses or tutorials to enhance your skills in these platforms, which will demonstrate your commitment and readiness to hit the ground running.
✨Tip Number 2
Network with professionals in the development operations field, especially those who have experience with fundraising analytics. Attend relevant webinars or local meetups to build connections that could provide insights into the role and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've used data to drive fundraising success in previous roles. Highlight any experience you have with prospect research and how it has contributed to achieving fundraising goals.
✨Tip Number 4
Showcase your organisational skills by preparing a mock report or dashboard that illustrates how you would track and analyse fundraising performance. This proactive approach can set you apart from other candidates and demonstrate your analytical capabilities.
We think you need these skills to ace Associate Director of Development Operations
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure to customise your cover letter for the Associate Director of Development Operations position. Highlight your experience with Raiser’s Edge and any relevant data management skills, as well as your understanding of fundraising operations.
Showcase Relevant Experience: In your CV, emphasise your previous roles in development operations or database management. Include specific examples of how you've used data to drive fundraising success, and mention any experience with Almabase or similar platforms.
Highlight Analytical Skills: Since the role requires strong analytical skills, be sure to include instances where you've successfully analysed data to inform decision-making. This could involve generating reports or insights that led to improved fundraising strategies.
Proofread Your Application: Before submitting your application, carefully proofread both your CV and cover letter. Look for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at National Association of Independent Schools
✨Know Your Data Systems
Familiarise yourself with Raiser’s Edge and Almabase, as these are crucial for the role. Be prepared to discuss your experience with these systems and how you've used data to drive fundraising efforts in the past.
✨Showcase Your Analytical Skills
Highlight your ability to analyse and interpret fundraising data. Prepare examples of how your insights have led to successful fundraising strategies or improved engagement in previous roles.
✨Demonstrate Collaboration
This position requires working closely with various teams. Be ready to share experiences where you successfully collaborated with others, particularly in a development or fundraising context.
✨Prepare Questions About Their Goals
Research CSW and come prepared with questions about their current fundraising initiatives and goals. This shows your genuine interest in the organisation and helps you understand how you can contribute effectively.
