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- Tasks: Lead a passionate team to maximise income and support pets in need.
- Company: Join a growing charity dedicated to rescuing and rehoming animals.
- Benefits: Enjoy 25 days annual leave, pension, and wellbeing resources.
- Why this job: Make a real difference in your community while working with animals.
- Qualifications: Retail experience, strong organisational skills, and a love for pets.
- Other info: Dynamic role with opportunities for creativity and community engagement.
The predicted salary is between 24000 - 36000 £ per year.
An exciting opportunity has arisen for a passionate and driven assistant retail manager who wants to use their skills to make a difference to the lives of pets in need. You would be joining our retail team at an exciting time of growth and development, with our charity shops raising vital funds for our work rescuing and rehoming animals in need, from our 5 rehoming centres in England.
About the role: The position is 35 hours per week, 5 full days, working between 9:30am – 5:00pm. As Assistant Shop Manager you will work alongside the Shop Manager and a team of volunteers to maximise income. You will work collaboratively with staff and volunteers to ensure excellent customer service and promote NAWT within the local community, working closely with your local rehoming centre.
Some of your key responsibilities will include:
- Shop layout, visual merchandising and window displays
- Stock sorting, selection and pricing to achieve optimum income
- Maximise Gift Aid sales by ensuring good operational processes and ongoing volunteer training
- Ensure Fire and H&S regulations are met, and all policies are followed
About you: With a broad range of donated and bought in products to manage, we are looking for a creative, dynamic and flexible assistant manager who has the customer and the charity at the heart of everything they do, who is hard working, hands on and commercially aware. The successful candidate will have previous retail experience (ideally in a Charity Shop environment) as well as experience of cash handling and banking. You will have good organisational skills and an interest in the products we sell.
In this varied and exciting role, you will be instrumental in ensuring your shop is a successful part of the community, working closely with our Watford Rehoming Centre and representing the National Animal Welfare Trust.
As part of our commitment to making NAWT a great place to work, we offer access to the following employee benefits:
- 25 days annual leave plus statutory bank holidays (pro‐rated for part time staff).
- Extra holiday for long service.
- Contributory pension.
- Group Life Assurance.
- Employee Assistance Programme and access to Wellbeing Resources.
To apply please email your CV with covering letter to Debbie Page, Retail Area Manager at d.page@nawt.org.uk. The full Job Description can be viewed below: Closing date for applications is 20th February. However, we are accepting applications on a rolling basis and may close the recruitment process for this role prior to the deadline, so early applications are encouraged.
Assistant Shop Manager - Watford employer: National Animal Welfare Trust
Contact Detail:
National Animal Welfare Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager - Watford
✨Tip Number 1
Get to know the charity! Research NAWT and its mission. When you understand what drives us, you can tailor your conversations during interviews to show how your values align with ours.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. A friendly chat can give you insider info and might just land you a recommendation when you apply through our website.
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how your previous retail experience can help you excel in this role. We love seeing candidates who can demonstrate their skills with real-life examples!
✨Tip Number 4
Follow up after your interview! A quick thank-you email shows your enthusiasm and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Assistant Shop Manager role.
We think you need these skills to ace Assistant Shop Manager - Watford
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the role and the charity's mission. Share why you want to make a difference in the lives of pets and how your values align with ours.
Tailor Your CV: Make sure your CV highlights relevant retail experience, especially in a charity shop environment. We want to see how your skills can help us maximise income and provide excellent customer service.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain how your previous experiences have prepared you for this role and how you plan to contribute to our community-focused efforts.
Apply Early: Don’t wait until the deadline! We’re accepting applications on a rolling basis, so get your application in early through our website to increase your chances of standing out.
How to prepare for a job interview at National Animal Welfare Trust
✨Know Your Stuff
Before the interview, make sure you research the charity and its mission. Understand how your role as an Assistant Shop Manager can contribute to the cause. This will show your passion and commitment to making a difference in the lives of pets.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail experience, especially if it's in a charity shop environment. Highlight specific examples where you've maximised income or improved customer service. This will demonstrate your hands-on approach and commercial awareness.
✨Get Creative with Visual Merchandising
Since the role involves shop layout and visual merchandising, think of some ideas you could bring to the table. Prepare to share your thoughts on how you would create eye-catching displays that attract customers and promote the charity's mission.
✨Ask Thoughtful Questions
Prepare some questions to ask during the interview. Inquire about the team dynamics, volunteer training processes, or how the shop collaborates with the local rehoming centre. This shows your interest in the role and helps you gauge if it’s the right fit for you.
