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For Companies At a Glance
- Tasks: Support employee relations and provide HR guidance in a dynamic consulting environment.
- Company: Join Oliver Wyman, a leading management consulting firm with a focus on innovation.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by shaping HR policies and supporting a diverse workforce.
- Qualifications: HR experience, CIPD Level 7 qualification, and strong communication skills required.
- Other info: Collaborative culture with a commitment to diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
The Opportunity: As an Assistant Human Capital Manager, you will be part of the HC Operations team that delivers proactive and business-focused HC advice and services for the UK and Ireland (a headcount circa 700). The role has an employee relations focus, but other responsibilities include performance management support, program, policy and procedure development and implementation. The role entails working closely with the MMC shared service providers for payroll and benefits escalations. The hours for this role are 9am-6pm, including one hour for lunch. This is a hybrid role that will require a presence in the London office at least 3 days per week.
Key Responsibilities:
- Consulting with management/stakeholders and providing support and daily HC guidance.
- Providing counsel on complex employee relations matters.
- Managing ER case work from end to end, providing pragmatic advice and guidance.
- Delivering training and coaching on ER related matters.
- Providing HC policy guidance.
- Being the point of escalation for the HC Coordinators and the HC Generalist on complex operational issues.
- Driving continuous improvement in ER policies and processes, ensuring they remain fit for purpose.
- Coaching and upskilling managers in handling employee relations matters confidently and effectively.
- Managing flexible working requests and appeal proceedings from end to end.
- Updating Policies & Procedures as needed.
- Supporting on internal and external audits.
- Supporting HR leadership on projects as required.
Skills & Experience Required:
- Previous Human Resources experience within a HR Manager or Business partner capacity.
- Strong employee relations experience.
- Previous experience working in a professional services environment preferred, but previous experience from another large company will also be considered.
- You’ll have the ability to be productive, flexible and to simultaneously manage multiple project priorities in a complex, performance-driven environment.
- You will be educated to at least Bachelor’s degree level.
- You will be CIPD qualified at a level 7.
- Strong proficiency in Microsoft Office, particularly in Word, Excel and PowerPoint is required.
- Experience in Workday is desirable.
Your Skills and Attributes:
- You’ll be driven to provide a high level of service in a fast-paced environment.
- You work effectively autonomously and in a team environment.
- Strong client relationship skills; the ability to establish positive, cooperative working relationships, both internal and external are essential.
- Strong written and verbal communication skills, as well as good problem-solving skills and professional judgment are expected.
- You’ll be a self-starter with a strong work ethic and an ability to work with minimal oversight.
- You’ll have the ability to professionally represent the department and the company and serve as a role model to all employees, exemplifying Oliver Wyman Values.
Oliver Wyman - Assistant Human Capital Manager - London employer: National African-American Insurance Association (NAAIA)
Contact Detail:
National African-American Insurance Association (NAAIA) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Oliver Wyman - Assistant Human Capital Manager - London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Oliver Wyman on LinkedIn. A friendly chat can give us insider info and maybe even a referral.
✨Tip Number 2
Prepare for the interview by researching common HR scenarios. We should be ready to discuss how we’d handle complex employee relations cases, as that’s a big part of the role.
✨Tip Number 3
Show off our skills! Bring examples of how we’ve improved HR processes or handled tricky situations in the past. This will help us stand out as a candidate who can drive continuous improvement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, it shows we’re serious about joining the team.
We think you need these skills to ace Oliver Wyman - Assistant Human Capital Manager - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant Human Capital Manager role. Highlight your relevant HR experience, especially in employee relations and performance management. We want to see how your skills align with what Oliver Wyman is looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your CIPD qualification and any experience in professional services.
Showcase Your Communication Skills: Strong written communication is key for this role. Make sure your application is clear, concise, and free of errors. We want to see that you can communicate effectively, just like you would in the workplace!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join the team at Oliver Wyman!
How to prepare for a job interview at National African-American Insurance Association (NAAIA)
✨Know Your Employee Relations Stuff
Make sure you brush up on your employee relations knowledge. Be ready to discuss complex cases and how you've handled them in the past. This role is all about providing pragmatic advice, so think of specific examples that showcase your experience.
✨Show Off Your HR Skills
Since this position requires a strong HR background, be prepared to talk about your previous roles. Highlight your experience in performance management, policy development, and any training you've delivered. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Your Flexibility
This role demands the ability to juggle multiple priorities in a fast-paced environment. Share examples of how you've successfully managed competing projects or deadlines. Emphasise your adaptability and how you thrive under pressure.
✨Be Ready for Scenario Questions
Expect scenario-based questions that test your problem-solving skills and judgement. Prepare for questions like how you'd handle a difficult employee relations case or how you'd coach a manager on ER matters. Think through your responses ahead of time to show you're a self-starter who can think on their feet.
