At a Glance
- Tasks: Provide insights and recommendations to manage claims for Risk Managed clients.
- Company: Join a leading insurance firm with a focus on innovation and client success.
- Benefits: Hybrid work model, professional development, and a supportive team culture.
- Other info: Dynamic role with opportunities for career growth and a vibrant, inclusive culture.
- Why this job: Make a real impact by helping clients reduce claims costs and improve processes.
- Qualifications: Experience in claims processes and excellent customer service skills required.
The predicted salary is between 40000 - 50000 € per year.
Location: England. This is a hybrid role that requires working at least three days a week in the office.
We will count on you to:
- Work with Risk Managed clients to provide insight on trends and analysis and make recommendations to reduce the frequency and severity of claims.
- Deliver Risk Management advice to improve client competencies in mitigating the cost, the risk and the impact of claims.
- Promote Claims product suite to business and Clients.
- Support Marsh in achieving expanded revenue targets.
- Ensure compliance with all operational processes.
- Support with new business opportunities.
- Demonstrate commitment to continuous personal development and secure recognized professional qualifications.
- Project delivery work.
- Relationship management with key markets such as Loss adjusters and Law firms.
- Advocate for our clients on any claims issues and/or managing performance of Insurers, TPA's, Loss Adjusters and Lawyers.
- Work with clients and prospects by providing claims consultancy projects and advice.
- Deliver claims advice to support clients, mitigate their risk, and reduce the cost of civil claims through a number of different and evolving propositions.
- These initiatives or projects are primarily around claims issues and will include support on matters such as process streamlining, identification of cost leakage, audit of Suppliers and benchmarking and claims cost reduction.
- This is a client-facing role and requires the ability to establish internal and external relationships.
- Claims Executives will have responsibility for maintaining relationships with Client stakeholders and as such are a key part of the client facing Marsh Claim service teams.
What you need to have:
- Detailed understanding of EL/PL/Motor and Property claims processes.
- Articulate and excellent customer service skills with clients at all levels.
- Experience within a claim's environment, with a broker, insurer, TPA, Lawyer or Adjuster.
- Excellent understanding and experience of the UK insurance market and processes.
- Outstanding personal organisation skills for diary management and reports.
What makes you stand out?
- Ability to develop strong internal and external relationships.
- Experience of assisting clients/policyholders with commercial claims cost reduction, process improvements and/or claims trends.
- Ability to work toward and meet targets set by the business, in order to support clients and drive profitability.
- CII certification.
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.
Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us.
Senior Claims Executive in London employer: National African-American Insurance Association (NAAIA)
At Marsh, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that fosters professional development and collaboration. Our hybrid work model allows for flexibility while ensuring meaningful connections with talented colleagues, empowering you to make a significant impact in the claims management field. With a commitment to employee well-being and a diverse range of career opportunities, joining our team means being part of a supportive environment where your growth is a priority.
Contact Detail:
National African-American Insurance Association (NAAIA) Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Claims Executive in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and claims industry. Attend events, webinars, or even local meet-ups. The more people you know, the better your chances of landing that Senior Claims Executive role.
✨Tip Number 2
Show off your expertise! Prepare to discuss trends and insights in claims management during interviews. Bring examples of how you've helped clients reduce costs or improve processes. This will demonstrate your value and fit for the role.
✨Tip Number 3
Don’t forget to follow up! After interviews or networking events, send a quick thank-you email. It keeps you on their radar and shows your enthusiasm for the position. Plus, it’s a great way to reinforce those relationships.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you prepare for interviews and showcase your skills. Plus, applying directly can sometimes give you an edge over other candidates. Let’s get you that job!
We think you need these skills to ace Senior Claims Executive in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Senior Claims Executive role. Highlight your experience with EL/PL/Motor and Property claims processes, and don’t forget to showcase your customer service skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about claims consultancy and how your background aligns with our goals at Marsh. Let us know how you can help us achieve those expanded revenue targets!
Showcase Your Relationship Management Skills:Since this role involves a lot of client interaction, make sure to highlight your ability to build strong relationships. Share examples of how you've successfully managed stakeholders in the past, as we love seeing that kind of experience!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to keep track of your application and ensure you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at National African-American Insurance Association (NAAIA)
✨Know Your Claims Inside Out
Make sure you have a solid understanding of EL/PL/Motor and Property claims processes. Brush up on the latest trends in the UK insurance market, as this will help you demonstrate your expertise and show that you're ready to provide valuable insights to clients.
✨Showcase Your Relationship Skills
Since this role is all about relationship management, think of examples where you've successfully built and maintained relationships with clients or stakeholders. Be prepared to discuss how you can advocate for clients and manage performance effectively.
✨Prepare for Client-Facing Scenarios
Expect questions that assess your customer service skills and ability to handle claims issues. Prepare scenarios where you've provided consultancy or advice to clients, focusing on how you helped them mitigate risks and reduce costs.
✨Demonstrate Your Commitment to Development
Highlight any professional qualifications, like CII certification, and discuss your commitment to continuous personal development. Show that you're eager to learn and grow within the company, which aligns with their values of fostering talent and professional growth.
