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- Tasks: Manage internal communications and coordinate engaging content across various channels.
- Company: Join Marsh UK, a leader in innovative internal communications.
- Benefits: Enjoy professional development, hybrid work, and a vibrant culture.
- Other info: Dynamic role with opportunities for growth and collaboration.
- Why this job: Make a real impact by connecting colleagues and enhancing communication.
- Qualifications: 2-3 years in internal communications with strong writing and organisational skills.
The predicted salary is between 35000 - 45000 £ per year.
Are you organised, proactive, and passionate about keeping colleagues connected? We're looking for an Internal Communications Channels and Content Coordinator to be the "air traffic control" within our internal communications team. You will be at the heart of managing our editorial calendar and coordinating content delivery across multiple channels, ensuring our messages reach the right people at the right time. This role will be based in London and is a hybrid position with a requirement to work at least three days a week in the office.
As the coordinator, you'll be the go-to person for managing the flow of internal communications. You'll work closely with the team, content owners and stakeholders to gather, prepare, and schedule engaging content for our intranet, newsletters, emails, and digital platforms. The role is essential in supporting the team to deliver clear, consistent, and timely communications that keep our colleagues in the UK informed and engaged across Marsh, Marsh Risk and Mercer. You'll also support bringing our internal events to life – from live sessions, webinars and other engagement activities – helping to create meaningful experiences that connect and inspire our people. This role will also be responsible for creating reports on the effectiveness and reach of communication channels and content, suggesting improvements where necessary.
We will count on you to:
- Own and maintain the internal communications editorial calendar, ensuring alignment with other business priorities and deadlines.
- Coordinate with content owners and stakeholders to gather, prepare, and schedule content for internal communication channels such as intranet, newsletters, emails, and digital platforms.
- Support the wider internal communications team in content creation, editing, and distribution to ensure clarity, consistency, and engagement.
- Assist in the planning, coordination, and execution of live internal events, including webinars, town halls, and employee engagement activities.
- Monitor and report on the effectiveness and reach of communication channels and content, suggesting improvements where necessary.
What you need to have:
- 2-3 years of experience in internal communications or related roles.
- Excellent written and verbal communication skills with strong attention to detail.
- Strong organisational and project management skills, able to manage multiple priorities and deadlines.
- Ability to work collaboratively within a team and engage with stakeholders at all levels.
- Proficiency in content management systems, Microsoft Office Suite, and digital communication tools.
- Creative mindset with the ability to adapt messaging for different audiences and channels.
- Analytical skills to monitor communication effectiveness and suggest improvements.
- Flexibility and adaptability to support live events and respond to changing priorities.
- Ability to adapt to a dynamic and fast‑paced global environment; open to new ideas and able to navigate through ambiguity and uncertainty.
- Proactive and self‑motivated with a strong sense of ownership.
- Team player with a positive attitude and willingness to support colleagues.
What makes you stand out:
- Bachelor's degree in Communications, Marketing, Journalism, Public Relations, or a related field preferred but not essential.
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well‑being.
We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.
Internal Communications Channels and Content Coordinator - Marsh UK employer: National African-American Insurance Association (NAAIA)
Contact Detail:
National African-American Insurance Association (NAAIA) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Communications Channels and Content Coordinator - Marsh UK
✨Tip Number 1
Network like a pro! Reach out to current employees at Marsh UK on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Show off your skills! Prepare a portfolio or examples of your previous work in internal communications. This will help you stand out during interviews and show that you’re ready to hit the ground running.
✨Tip Number 3
Be proactive! If you see an opportunity to improve communication channels or content, don’t hesitate to share your ideas during interviews. It shows you're already thinking about how to make an impact.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Marsh UK.
We think you need these skills to ace Internal Communications Channels and Content Coordinator - Marsh UK
Some tips for your application 🫡
Show Your Organisational Skills: Since this role is all about managing the flow of internal communications, make sure to highlight your organisational skills in your application. Share examples of how you've successfully coordinated projects or managed editorial calendars in the past.
Tailor Your Content: We want to see that you can adapt messaging for different audiences. When writing your application, use language and examples that resonate with the job description. Show us how you can create engaging content for various channels!
Be Proactive: This role requires a proactive mindset, so don’t shy away from showcasing your initiative. Mention any instances where you took charge of a project or suggested improvements that made a difference in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at National African-American Insurance Association (NAAIA)
✨Know Your Channels
Familiarise yourself with the various internal communication channels used by the company. Understand how each channel serves its purpose and be ready to discuss how you can enhance their effectiveness during the interview.
✨Showcase Your Organisation Skills
Prepare examples that highlight your organisational and project management skills. Be ready to explain how you've successfully managed multiple priorities in the past, especially in a fast-paced environment.
✨Engage with Content Creation
Brush up on your content creation skills. Bring samples of your previous work or ideas for potential content that could resonate with the audience at Marsh UK. This will demonstrate your proactive approach and creativity.
✨Be Ready to Discuss Analytics
Since monitoring communication effectiveness is key, be prepared to talk about any experience you have with analytics tools. Share how you've used data to improve communication strategies in your previous roles.