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- Tasks: Support consulting teams with data analysis and client queries in a dynamic environment.
- Company: Join Mercer Marsh Benefits, a global leader in professional services.
- Benefits: Enjoy hybrid work, professional development, and a vibrant, inclusive culture.
- Other info: Great career growth opportunities in a supportive and diverse workplace.
- Why this job: Make a real impact while working with talented colleagues on innovative solutions.
- Qualifications: 1+ years in Group Risk or Healthcare, strong communication and organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a talented individual to join our Consulting Delivery team at Mercer Marsh Benefits. This role will be based in Chichester, Birmingham or Bristol. This is a hybrid role that has a requirement of working at least three days a week in the office. This part of our successful business is responsible for advising clients on all aspects of the insured benefits relating to Private Healthcare, Group Income Protection, Group Life Assurance and Critical Illness, and is a fantastic opportunity to continue your career with a world leading professional services company.
As a core member of the team, you'll deliver superior analytical and consulting support to consulting teams and clients in a timely manner in line with MMB's target operating model. Additionally, you'll provide technical support to clients and colleagues and add value to the business through project work and contribution to MMB business strategy.
Responsibilities
- Support the consulting team in gathering, organising, entering and analysing data to be used for various client projects
- Partner with internal/external stakeholders to achieve the best service for client
- Deal with client and member queries (verbal and written), with support as appropriate in line with service level agreements
- Champion continuous improvement within your team/location
- Develop and maintain appropriate technical and market knowledge
- Quality check work for junior colleagues
- Attend client meetings as required
- Act as a training and technical referral for colleagues
What you need to have
- 1+ years' experience in either Group Risk (Group Income Protection, Group Life Assurance and Critical Illness) or a background in Healthcare
- A good understanding of Microsoft applications such as Excel, Word and Outlook
- Excellent written and oral communication skills
- Ability to work with numbers
- Excellent planning and organisation skills with the ability to work to deadlines
- Ability to work on own and as a team player, establishing good rapport with clients and colleagues
What makes you stand out
- Insurance related experience
- Industry recognised qualifications
Why join our team
We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.
Employee Benefits Administrator employer: National African-American Insurance Association (NAAIA)
Contact Detail:
National African-American Insurance Association (NAAIA) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Benefits Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even grab a coffee with someone in the industry. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their services, especially in Employee Benefits. This will help you tailor your answers and show that you're genuinely interested in joining the team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. This will boost your confidence and help you articulate your experience in Group Risk and Healthcare effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about wanting to be part of our awesome team at Mercer Marsh Benefits.
We think you need these skills to ace Employee Benefits Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Employee Benefits Administrator role. Highlight your experience in Group Risk or Healthcare, and show how your skills align with what we’re looking for at Mercer Marsh Benefits.
Show Off Your Communication Skills: Since this role involves dealing with client queries and providing support, it’s crucial to demonstrate your excellent written communication skills. Use clear and concise language in your application to reflect your ability to communicate effectively.
Highlight Your Analytical Skills: We want to see your analytical prowess! Mention any relevant experience you have with data analysis, especially using Microsoft Excel. This will show us that you can support our consulting teams effectively.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at National African-American Insurance Association (NAAIA)
✨Know Your Benefits Inside Out
Make sure you brush up on your knowledge of Group Income Protection, Group Life Assurance, and Critical Illness. Being able to discuss these topics confidently will show that you're not just familiar with the role but genuinely interested in the field.
✨Excel at Excel
Since you'll be working with data, ensure you're comfortable using Microsoft Excel. Practice common functions and data analysis techniques so you can demonstrate your skills during the interview. Maybe even prepare a few examples of how you've used Excel in past roles.
✨Communicate Clearly
Your written and oral communication skills are crucial for this role. Prepare to articulate your thoughts clearly and concisely. You might want to practice answering common interview questions out loud to get comfortable with your delivery.
✨Show Your Team Spirit
This position requires collaboration with both internal and external stakeholders. Be ready to share examples of how you've successfully worked in teams before, and highlight your ability to build rapport with clients and colleagues alike.