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For Companies At a Glance
- Tasks: Manage construction accounts, support client executives, and handle queries from brokers and clients.
- Company: Join Marsh, a global leader in insurance and risk advisory with over 90,000 colleagues worldwide.
- Benefits: Enjoy hybrid work flexibility, professional development opportunities, and a vibrant, inclusive culture.
- Why this job: Be part of a skilled team making an impact in the construction industry while developing your career.
- Qualifications: Strong communication skills, organisational abilities, and a good standard of education required.
- Other info: Previous insurance experience is a plus, but enthusiasm to learn is key!
The predicted salary is between 36000 - 60000 £ per year.
Construction Account Manager
We are seeking a talented individual to join our Construction team at Marsh. This role can be based in Norwich or Manchester with a requirement of working at least three days a week in the office.
The Account Manager will work within a highly skilled team of Client Executives/Client Managers that specialises in managing a portfolio of existing construction accounts, alongside dealing with new Project/Annual enquiries.
The successful candidate will help manage a book of business and deal with all queries from brokers, clients and stakeholders as well as the day-to-day running of the existing portfolio including renewals, mid-term adjustment, placements, etc.
We are a tight, professional and technical team of 150 insurance professionals in the UK working with all insurance products and services for our portfolio of large commercial construction clients.
We will rely on you to:
- Provide close support to both Client Executives (CE) and our in-house Broking Team, including management of the placement process – new business and renewals. This extends to collection and distribution of premiums, as well as routine servicing of accounts.
- Develop an excellent understanding of CE/Broking Team requirements
- Implement the Construction specific placement strategy to achieve growth goals and provide exceptional client service.
- Facilitate submission of new coverage enquiries and obtain quotes from Insurers based upon the Client First Principals for Broking, being \”Identify, Promote, Pursue, Handle, Continue, Manage\” transaction model.
- Bind cover according to Client instructions and be responsible for the accuracy of policy documents.
- Create and maintain relationships within own practice, insurance markets, clients, and underwriters to provide cohesive client service.
- Interface closely with client executives and client teams to support client retention and new business production.
- Advise management about client issues or trends through clear communication, and participates in the development of solutions
- As well as technical and administrative support, depending on seniority and experience, the CM may be expected to deal directly, and build relationships with, clients, intermediaries and markets, in order to ensure the timely and accurate processing of placements, and comprehensive servicing.
What you need to have:
- The ability to process instructions whilst working under pressure
- Excellent relationship building skills
- Confidence to be an articulate verbal and written communicator.
- Strong organisational skills, diary management, and an ability to multi-task.
- Good standard of education
What makes you stand out:
- Previous experience gained within insurance as an account handler/broker support, ideally with construction clients (but not essential).
- Able to calmly process a large volume of diverse workload with accuracy and efficiency.
- Be resilient, happy to work in a busy and demanding environment, and enthusiastic to learn.
Why join our team
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
#Hybrid
Marsh, a business of Marsh McLennan (NYSE: MMC), is the world\’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one \”anchor day\” per week on which their full team will be together in person. #J-18808-Ljbffr
Construction Account Manager employer: National African-American Insurance Association (NAAIA)
Contact Detail:
National African-American Insurance Association (NAAIA) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Construction Account Manager
✨Tip Number 1
Familiarise yourself with the construction insurance market. Understanding the specific needs and challenges faced by construction clients will help you stand out during interviews and discussions with our team.
✨Tip Number 2
Network with professionals in the insurance and construction sectors. Attend industry events or join relevant online forums to build connections that could provide insights and potentially lead to referrals.
✨Tip Number 3
Demonstrate your organisational skills by preparing a mock portfolio management plan. This shows your ability to handle multiple accounts and highlights your proactive approach to client service.
✨Tip Number 4
Research Marsh and its values thoroughly. Being able to articulate how your personal values align with our commitment to diversity, inclusion, and professional development can make a strong impression.
We think you need these skills to ace Construction Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly within the construction or insurance sectors. Use specific examples that demonstrate your ability to manage client relationships and handle multiple tasks under pressure.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention how your skills align with the requirements listed in the job description, such as relationship building and organisational skills.
Highlight Relevant Skills: In your application, emphasise your communication skills, both verbal and written. Provide examples of how you've successfully managed client queries or worked collaboratively with teams in previous roles.
Show Enthusiasm for the Role: Convey your passion for the construction industry and your eagerness to contribute to the team at Marsh. Mention any relevant experiences that demonstrate your resilience and willingness to learn in a fast-paced environment.
How to prepare for a job interview at National African-American Insurance Association (NAAIA)
✨Understand the Role
Make sure you have a solid grasp of what the Construction Account Manager role entails. Familiarise yourself with the key responsibilities, such as managing client accounts and supporting the Client Executives. This will help you answer questions more effectively and demonstrate your enthusiasm for the position.
✨Showcase Your Relationship-Building Skills
Since this role requires excellent relationship-building skills, prepare examples from your past experiences where you've successfully built and maintained professional relationships. Be ready to discuss how these skills can benefit the team and clients at Marsh.
✨Demonstrate Your Organisational Skills
The ability to multi-task and manage a diverse workload is crucial for this position. Prepare to discuss your organisational strategies and how you prioritise tasks, especially under pressure. Consider sharing specific instances where your organisational skills led to successful outcomes.
✨Prepare Questions for the Interviewers
Interviews are a two-way street, so come prepared with insightful questions about the team dynamics, company culture, and growth opportunities within Marsh. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
