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For Companies At a Glance
- Tasks: Manage client accounts and deliver exceptional service in a fast-paced environment.
- Company: Join Marsh, a global leader in risk and insurance solutions.
- Benefits: Professional development, hybrid work, and a vibrant inclusive culture.
- Why this job: Build strong relationships and make an impact in the marine insurance sector.
- Qualifications: Experience in insurance, strong communication skills, and organisational abilities.
- Other info: Comprehensive training provided; perfect for those looking to grow their career.
The predicted salary is between 28800 - 48000 £ per year.
Join our dynamic Marine team at Marsh as a Client Executive, where you will play a key role in managing an allocated client account portfolio while supporting the Account Executive/Broker. You will handle your own portfolio of small to medium-sized clients and contribute to the team's overall client growth. This role offers the opportunity to build strong relationships with clients, underwriters, and internal stakeholders, delivering exceptional service in a collaborative and fast-paced environment. This role will be based in Norwich and is a hybrid position with a requirement of working at least three days a week in the office.
Responsibilities
- Manage relationships with clients, prospects, and producers to deliver exceptional service and drive growth.
- Handle day-to-day queries, renewals, amendments, and mid-term adjustments for your allocated client portfolio.
- Coordinate the production and quality assurance of client deliverables.
- Develop and maintain strong relationships with underwriters (P&I clubs) and liaise with internal stakeholders to ensure excellent client service.
- Supervise and support client managers in their daily activities and collaborate across the marine department and wider company.
What you need to have
- Experience in the insurance industry, preferably in a Client Executive or similar client-facing role.
- Strong written and verbal communication skills with confidence to advise and negotiate.
- Excellent organizational skills and the ability to manage multiple enquiries simultaneously.
- Strong analytical and problem-solving abilities.
- Proven ability to build, manage, and develop relationships.
- Proficiency in Microsoft Office products.
What makes you stand out
- Background in P&I insurance or other marine insurance lines.
- Experience in training or mentoring junior team members.
- Knowledge of marine market conditions and regulatory requirements.
- Ability to remain calm under pressure and work flexibly when needed.
- A collaborative mindset with a strong desire to develop your skill set and understand client risks and exposures.
- ACII part or fully qualified or working towards it (or equivalent).
- Candidates with relevant skills but less experience are encouraged to apply, as comprehensive training and mentorship will be provided to support your success.
Why join our team
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.
Client Executive/Account Handler - Specialty Insurance (Global Broker) employer: National African-American Insurance Association (NAAIA)
Contact Detail:
National African-American Insurance Association (NAAIA) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Executive/Account Handler - Specialty Insurance (Global Broker)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the insurance industry, especially those in marine insurance. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised!
✨Tip Number 2
Practice your pitch! You never know when you’ll meet someone who could help you land that Client Executive role. Prepare a short, engaging summary of your experience and what you bring to the table. This way, you’ll be ready to impress when the moment arises.
✨Tip Number 3
Research the company inside out! Understand Marsh’s values, culture, and recent news. This knowledge will not only help you during interviews but also show your genuine interest in the role. Plus, it’ll give you some great talking points to connect with interviewers.
✨Tip Number 4
Don’t forget to follow up! After an interview or networking event, send a quick thank-you email. It’s a simple gesture that keeps you on their radar and shows your enthusiasm for the position. And remember, apply through our website for the best chance at landing that dream job!
We think you need these skills to ace Client Executive/Account Handler - Specialty Insurance (Global Broker)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Executive role. Highlight your experience in the insurance industry and any relevant skills that match the job description. We want to see how you can bring value to our Marine team!
Show Off Your Communication Skills: Since strong written and verbal communication is key for this role, don’t shy away from showcasing these skills in your application. Use clear and concise language, and maybe even include examples of how you've successfully managed client relationships in the past.
Demonstrate Your Organisational Skills: We’re looking for someone who can juggle multiple tasks effectively. In your application, mention specific instances where you’ve successfully managed various enquiries or projects simultaneously. This will show us you can thrive in a fast-paced environment!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at National African-American Insurance Association (NAAIA)
✨Know Your Stuff
Make sure you brush up on your knowledge of the insurance industry, especially in marine and P&I insurance. Familiarise yourself with common terms and recent trends, as this will help you speak confidently about the role and demonstrate your expertise.
✨Showcase Your Communication Skills
Since strong communication is key for a Client Executive, practice articulating your thoughts clearly. Prepare examples of how you've successfully managed client relationships or resolved issues in the past, as these will highlight your ability to advise and negotiate effectively.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage multiple enquiries and tasks simultaneously. You might want to share specific tools or methods you use to stay organised, as this will show that you can handle the fast-paced environment they mentioned.
✨Emphasise Team Collaboration
This role involves working closely with various stakeholders, so be prepared to talk about your experience in team settings. Highlight any instances where you've collaborated with underwriters or supported junior team members, as this will align with their focus on teamwork and mentorship.
