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- Tasks: Manage client queries and renewals while collaborating with your team.
- Company: Join Marsh Commercial, a leader in the insurance sector with a supportive culture.
- Benefits: Professional development, chartered qualifications, and a vibrant work environment.
- Other info: Hybrid role with opportunities for growth and a commitment to diversity.
- Why this job: Kickstart your career in commercial insurance with no prior experience needed!
- Qualifications: Strong organisational skills and a proactive customer-focused approach.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a talented individual to join Marsh Commercial in Worcester. This is a hybrid role that has a requirement of working at least four days a week in the office.
We have an exciting opportunity here at Marsh Commercial, as we're looking to recruit a Client Advisor to join us in our Enterprise Centre of Excellence. For this role we are happy to consider those without prior insurance experience and are looking to enter the commercial insurance sector. If successful you'll be provided with a first-class induction, as well as be given the opportunity to attain chartered insurance qualifications.
Once you have received initial training and support, you will be responsible for servicing a dedicated portfolio of clients managing renewals, mid-term changes and any additional queries that are presented.
We will rely on you to:
- Manage day to day queries, renewals, amendments and mid-term adjustments.
- Communicate effectively with clients and internal teams via telephone and email.
- Work collaboratively within the team to meet deadlines and service standards.
- Be present in the office 4 days a week (5 days during probation period).
What you need to have:
- Strong data input and administration experience.
- Excellent organisational skills with the ability to manage multiple enquiries simultaneously.
- Good telephone communication skills and telephone literacy.
- Reliable attendance and willingness to work in the office as specified.
- Experience utilising the Microsoft Office suite and similar products.
What makes you stand out:
- A desire for a long-term career within the insurance industry.
- A thirst for learning and the opportunity to study for further insurance related qualifications.
- Previous experience or interest in commercial insurance.
- Strong organisational skills and attention to detail.
- Ability to adapt quickly and learn new processes.
- A proactive and customer-focused approach.
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer.
We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.
Client Advisor employer: National African-American Insurance Association (NAAIA)
Contact Detail:
National African-American Insurance Association (NAAIA) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Advisor
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those at Marsh Commercial. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your skills match what they're looking for, especially around client communication and organisation. We want you to shine!
✨Tip Number 3
Show your enthusiasm for learning! Mention any interest in gaining qualifications or developing your skills further. It’s all about that proactive attitude that Marsh values.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the team at Marsh Commercial.
We think you need these skills to ace Client Advisor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Advisor role. Highlight any relevant skills or experiences that align with what we're looking for, like strong organisational skills and a proactive approach.
Show Your Enthusiasm: Let us know why you're excited about joining Marsh Commercial and the insurance industry. A genuine passion for learning and growing in this field can really make your application stand out!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point while showcasing your strengths.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at National African-American Insurance Association (NAAIA)
✨Know Your Stuff
Before the interview, make sure you understand the basics of commercial insurance. Even if you don't have prior experience, doing a bit of research on the industry and common terms will show your enthusiasm and willingness to learn.
✨Show Off Your Organisational Skills
Since the role requires managing multiple enquiries, be ready to discuss how you've successfully juggled tasks in the past. Prepare examples that highlight your organisational skills and ability to prioritise effectively.
✨Practice Your Communication
As a Client Advisor, you'll need to communicate clearly with clients and internal teams. Practise answering common interview questions out loud, focusing on clarity and confidence. This will help you feel more at ease during the actual interview.
✨Demonstrate Your Customer Focus
Think of instances where you've gone above and beyond for a customer or client. Be prepared to share these stories during the interview to illustrate your proactive and customer-focused approach, which is key for this role.