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- Tasks: Support the CMF Europe team in managing complex multi-national insurance risks.
- Company: Join a leading global insurance firm with a focus on innovation and collaboration.
- Benefits: Enjoy professional development, flexible hybrid work, and a vibrant inclusive culture.
- Why this job: Make a real impact while working with talented colleagues in a dynamic environment.
- Qualifications: Strong attention to detail and excellent communication skills are essential.
- Other info: Diverse and supportive workplace with numerous career growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Join the Facultative team as an Account Handler supporting the CMF Europe team. Carpenter Marsh Fac (CMF) is the unified facultative reinsurance business in Europe created by the merger of the facultative operations of Marsh and Guy Carpenter in October 2024. This role will be based in Norwich. This is a hybrid role that has a requirement of working at least three days a week in the office.
What can you expect?
- Fantastic opportunity to provide support to existing CMF Switzerland/Liechtenstein and Nordics based colleagues in servicing complex major multi-national risks and a multi product line portfolio of business.
- The successful candidate will contribute towards and/or meet internal targets in respect of error reduction, quality checking & processing, in relation to all CMF product lines.
We will count on you to:
- Coordinate and monitor the flow of business from CMF Zurich/Liechtenstein/Nordics into Operations.
- Prepare Market Reform Contracts and Endorsements (MRCs and MRCEs) using our document templates and adapt these based on information received from our clients and input from the broking team.
- Calculate applicable taxes using our tax tool.
- Arrange for new clients to be set-up on our systems.
- Take responsibility for Quality Assurance checking in relation to procedures, compliance standards, FCA and other regulatory body guidelines.
- Take effective control and management of internal targets in respect of: Workflow, Contract Certainty, Premium Warranties, Payments, MRCE Workflow, Late Signings.
- Monitor and track of MRCE documents.
- Manage the broking of MRCEs / alterations identified within the de-broke/tidy process.
- Review and respond to queries emanating from internal colleagues, markets and clients.
- Be part of a "technical centre of excellence" for CMF, consistently delivering quality professional advice to clients, colleagues and markets.
What you need to have:
- Strong attention to detail with a methodical and conscientious approach.
- Planning and organisational skills.
- Excellent written and verbal communication skills.
- Ability to work under pressure.
- Quick to take on-board new information, which is technical in nature.
- Ability to cope with cyclical nature of the business.
- Solid numeracy skills.
What makes you stand out:
- Previous Insurance experience.
- Experience within a similar role.
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.
Account Handler - Quality Assurance/Insurance Documentation employer: National African-American Insurance Association (NAAIA)
Contact Detail:
National African-American Insurance Association (NAAIA) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Handler - Quality Assurance/Insurance Documentation
✨Tip Number 1
Network like a pro! Reach out to current employees at CMF or in the insurance industry on LinkedIn. A friendly chat can give us insights into the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of quality assurance and insurance documentation. We want to show that we’re not just interested, but also knowledgeable about the role and its requirements.
✨Tip Number 3
Practice common interview questions related to attention to detail and handling complex tasks. We can even do mock interviews with friends to build confidence and get feedback!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows we’re serious about joining the team!
We think you need these skills to ace Account Handler - Quality Assurance/Insurance Documentation
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Handler role. Highlight your relevant experience in insurance and quality assurance, and show us how your skills align with what we're looking for.
Show Off Your Attention to Detail: Since this role requires a strong focus on quality checking and compliance, be sure to demonstrate your attention to detail in your application. Use clear examples from your past experiences that showcase your methodical approach.
Communicate Clearly: Excellent written communication is key for this position. Ensure your application is well-structured and free of errors. This is your chance to show us your ability to convey complex information clearly and concisely.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at National African-American Insurance Association (NAAIA)
✨Know Your Insurance Basics
Brush up on your insurance knowledge, especially around quality assurance and documentation processes. Familiarise yourself with Market Reform Contracts (MRCs) and how they fit into the broader insurance landscape. This will show that you’re not just interested in the role but also understand its technical aspects.
✨Demonstrate Attention to Detail
Since this role requires a strong attention to detail, prepare examples from your past experiences where you successfully managed complex tasks with precision. Be ready to discuss how you ensure accuracy in your work, especially when dealing with multi-national risks and compliance standards.
✨Showcase Your Communication Skills
Excellent written and verbal communication skills are crucial for this position. Practice articulating your thoughts clearly and concisely. You might be asked to explain a complex concept or document, so being able to communicate effectively will set you apart.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities under pressure. Think of situations where you had to manage tight deadlines or resolve conflicts. Prepare to explain your thought process and how you prioritised tasks to meet internal targets.
