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- Tasks: Support the medicals process for compensation claims and liaise with clients and agencies.
- Company: Join National Accident Law, a modern and innovative firm in personal injury law.
- Benefits: Enjoy 25 days annual leave, healthcare perks, and professional development opportunities.
- Why this job: Make a real difference in people's lives while growing your career in a supportive environment.
- Qualifications: Experience in personal injury and strong admin skills are essential.
- Other info: Be part of an inclusive workplace that values diversity and encourages authenticity.
The predicted salary is between 21300 - 29850 £ per year.
Location: Based onsite at our office in Kettering
Contract Type: 12 months FTC
Hours: Full time 37.5 hours per week
Salary: £25,350
At National Accident Law, we work differently to handle compensation claims in a modern, imaginative and refreshingly personal way. We are looking for the curious minds that can shape and drive innovation in accident injury law.
PURPOSE OF ROLE
As Legal Ops Administrator you will be responsible for supporting all tasks associated with the medicals process of a claim. These include booking medicals, chasing medical agencies for appointments and reports, requesting medical records, contacting clients and progressing the file.
WHAT YOU WILL BE DOING AS LEGAL OPERATIONS ADMINISTRATOR
- Book medicals as requested by fee earners using an online portal
- Contact clients when they have missed a medical appointment, ensuring a new one can be arranged
- Chasing clients to return important documentation to move medicals process along
- Liaising with different medical agencies for appointments, reports, medical records and invoices
- Assisting file handlers with general queries to aid file progression
- Managing the medicals inbox actioning emails from clients as well as medical agencies
- Providing assistance, when necessary, in performing administrative duties and dealing with consumer queries
- Producing reporting to aid Management team in reviewing file progression
- Any other tasks as requested by the manager
SKILLS AND EXPERIENCE REQUIRED
- Experience of working in the personal injury sector
- Proven administration skills
- Confident and capable decision maker
- Excellent written and verbal communication skills
- Demonstrate attention to detail
- Ability to work under pressure to strict deadlines
- Strong IT competence
- Excellent customer service skills
PERSONAL ATTRIBUTES
- Ability to problem solve using own initiative
- Confident and capable decision maker
- Ability to work under pressure to strict deadlines
- Organised
- Curious
- Driven
- Passionate
- Unified
WHAT WE CAN OFFER YOU
- Annual leave: 25 days + bank holidays
- Pension: (3% contributory)
- Healthcare scheme: claim up to £1,000 back with Simply Health
- Perks at Work: exclusive member discounts across a range of goods and services
- Community Day: volunteer in your community for one day each year
- CPD Opportunities: training and development opportunities to boost your confidence, realise your strengths and develop your career with us.
We are proud that each year our employees rate our business higher than Gallup's Exceptional Workplace Award Winners for being a great place to work. We are Gold awarded Investors in People and can confidently say that National Accident Law is a great place to work.
At National Accident Law, we believe that diversity drives success. We are proud of our inclusive workplace, where everyone feels valued, respected, and safe. We welcome applications from all walks of life and encourage you to bring your most authentic self to work.
Legal Operations Administrator - 12 months FTC in Northampton employer: National Accident Law
Contact Detail:
National Accident Law Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legal Operations Administrator - 12 months FTC in Northampton
✨Tip Number 1
Get to know the company! Research National Accident Law and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the role and the company culture, plus it might just get your foot in the door!
✨Tip Number 3
Prepare for the interview by practising common questions related to legal operations. Think about how your skills match the job description and be ready to share specific examples from your experience.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Legal Operations Administrator - 12 months FTC in Northampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Legal Operations Administrator role. Highlight your experience in the personal injury sector and any relevant administrative skills. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for the role and how your skills align with what we’re looking for. Don’t forget to mention why you’re excited about working with us at National Accident Law.
Show Off Your Communication Skills: Since excellent written communication is key for this role, make sure your application is clear and concise. We love attention to detail, so double-check for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at National Accident Law
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Legal Operations Administrator. Familiarise yourself with the medicals process and the specific tasks mentioned in the job description. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since excellent written and verbal communication skills are crucial for this position, prepare examples from your past experiences where you've effectively communicated with clients or colleagues. Be ready to discuss how you handle difficult conversations or resolve misunderstandings.
✨Demonstrate Your Problem-Solving Ability
Think of scenarios where you've had to use your initiative to solve problems, especially under pressure. The interviewers will be looking for someone who can think on their feet, so share specific examples that highlight your decision-making skills and ability to manage tight deadlines.
✨Prepare Questions About the Company Culture
National Accident Law values diversity and an inclusive workplace, so come prepared with questions that reflect your curiosity about their culture. Ask about team dynamics, opportunities for professional development, or how they support employees in their roles. This shows that you’re not just interested in the job, but also in being part of their community.
