At a Glance
- Tasks: Support the medicals process for compensation claims and liaise with clients and agencies.
- Company: National Accident Law, a modern and innovative firm in accident injury law.
- Benefits: 25 days annual leave plus 8 days, supportive team environment.
- Other info: Opportunity to grow in a curious and driven workplace.
- Why this job: Join a dynamic team and make a real difference in people's lives.
- Qualifications: Experience in personal injury sector and strong administration skills required.
The predicted salary is between 31500 - 38500 £ per year.
At National Accident Law, we work differently to handle compensation claims in a modern, imaginative and refreshingly personal way. We are looking for the curious minds that can shape and drive innovation in accident injury law.
PURPOSE OF ROLE
As Legal Ops Administrator you will be responsible for supporting the Senior Legal Operations Administrator with all tasks associated with the medicals process of a claim. These include booking medicals, chasing medical agencies for appointments and reports, requesting medical records, contacting clients and progressing the file.
WHAT YOU WILL BE DOING
- Book medicals as requested by fee earners using an online portal
- Contact clients when they have missed a medical appointment, ensuring a new one can be arranged
- Chase clients to return important documentation to move the medicals process along
- Liaise with different medical agencies for appointments, reports, medical records and invoices
- Assist file handlers with general queries to aid file progression
- Manage the medicals inbox actioning emails from clients as well as medical agencies
- Assist, when necessary, in performing administrative duties and dealing with consumer queries
- Produce reporting to aid the Management team in reviewing file progression
- Work individually and as part of a team
SKILLS AND EXPERIENCE REQUIRED
- Experience of working in the personal injury sector
- Proven administration skills
- Confident and capable decision maker
- Excellent written and verbal communication skills
- Demonstrate attention to detail
- Ability to work under pressure to strict deadlines
- Strong IT competence
- Excellent customer service skills
PERSONAL ATTRIBUTES
- Ability to problem solve using own initiative
- Confident and capable decision maker
- Ability to work under pressure to strict deadlines
- Organised
- Curious
- Driven
- Passionate
- Unified
WHAT WE CAN OFFER YOU:
Annual leave: 25 days plus 8 days
Legal Operations Administrator (7 months FTC) in London employer: National Accident Law
At National Accident Law, we pride ourselves on fostering a supportive and innovative work environment where employees are encouraged to grow and develop their skills. With a strong focus on employee well-being, we offer generous benefits such as 25 days of annual leave, a healthcare scheme, and opportunities for professional development, all within a collaborative team culture in Kettering. Join us to be part of an award-winning workplace that values curiosity and passion in the field of personal injury law.
