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- Tasks: Ensure compliance and deliver top-notch customer service in a fast-paced legal environment.
- Company: Join National Accident Law, a diverse and award-winning workplace.
- Benefits: Competitive salary, 25 days leave, healthcare scheme, and development opportunities.
- Why this job: Make a real impact while managing risk and compliance in a dynamic setting.
- Qualifications: Knowledge of personal injury law and strong communication skills required.
- Other info: Work hybrid or remote with monthly office visits for collaboration.
The predicted salary is between 18600 - 18600 £ per year.
Location: Hybrid/Remote
Salary: up to £18,600 DOE (based on 22.5 hours per week)
Department: National Accident Law
Job Type: Part-time
Contract Type: Permanent
THE PURPOSE OF THE ROLE
The objective of the role is to ensure that National Accident Law (NAL) operates in a compliant manner and delivers market-leading levels of customer service. The role will support all areas of the business to achieve this objective. Specifically, this role will support NAL’s Legal & Compliance team in delivering the correct balance between commerciality, customer service, and compliance within the law firm whilst also managing risk effectively. The role is fast-paced and varied, requiring the ability to manage multiple workstreams simultaneously, respond quickly to emerging issues, and communicate effectively with a wide range of stakeholders including clients, file handlers, senior managers, and third parties.
WHAT YOU WILL BE DOING AS RISK AND COMPLIANCE OFFICER
Compliance
- The SRA Code of Conduct
- SRA Accounts Rules
- Data Protection legislation (UK GDPR, Data Protection Act 2018)
- Any terms and conditions imposed by the SRA or regulatory requirements pertaining to NAL’s licence to provide legal services
- Any other relevant legislation, regulations, and rules applicable to the firm, its managers, interest holders, or employees (e.g., GDPR, Bribery Act 2010)
Key duties include:
- Provision of day-to-day support to the Head of Risk and Compliance and Head of Legal Practice (HOLP)
- Assist in the day-to-day operation of the firm’s risk and compliance framework, including monitoring, investigation, and follow-up of issues
- Assisting with drafting and implementing compliance policies and processes
- Deputising for the Head of Risk and Compliance as required
- Supporting the identification, logging, tracking, and resolution of compliance and risk issues across the business
- Provide support for other group businesses as required
Incident, Breach, and Risk Management
- Support the handling of data protection incidents, compliance breaches, and other risk events including:
- Gathering relevant information
- Maintaining accurate records
- Supporting escalation and remediation actions
- Assisting with ongoing monitoring of open risk and incident files to ensure issues are resolved to an appropriate standard
Audit and Quality
- Work with the Head of Risk and Compliance and Audit Team to deliver training as required
- Assist with internal audits, file reviews, and quality assurance activities
- Help ensure audit outcomes are embedded into operational improvements
Business Change / Projects
- Support business/process change projects to ensure ongoing compliance
- Assist in maintaining guidance, precedents, and decision-making tools to support frontline teams
- Build effective working relationships with colleagues across the business to embed a culture of compliance and risk awareness
SKILLS AND EXPERIENCE REQUIRED
- Knowledge of personal injury law and the legislative/regulatory framework applicable to NAL
- Knowledge of Conditional Fee Agreements / After the Event insurance and the prevailing SRA Code of Conduct
- Excellent written and verbal communication skills
- Strong research and report-writing skills
- Excellent organisational skills with the ability to manage multiple demands
- Ability to assess information quickly, identify risks, and escalate issues appropriately
- Experience supporting compliance, risk, complaints, or quality functions within a regulated environment (preferred)
- Familiarity with data protection obligations and incident handling
PERSONAL ATTRIBUTES
- Highly organised with the ability to prioritise effectively
- Comfortable working at pace with competing deadlines
- Confident communicator able to build strong internal relationships
- Proactive, solution-focused, and willing to take ownership
- Strong sense of integrity
- Curious, Unified, Driven, and Passionate in line with our company values
WHAT WE CAN OFFER YOU
- Competitive salary
- 25 days annual leave plus bank holidays (pro-rata)
- 3% contributory pension
- Healthcare scheme – claim up to £1,000 with Simply Health
- Death in service – 3x salary
- Perks at Work – exclusive discounts
- Community Day – paid volunteer day each year
- Development Opportunities – structured training to support your growth
We are proud to be rated higher than Gallup’s ‘Exceptional Workplace Award Winners’ and to be a Gold awarded Investors in People organisation. At National Accident Law, we believe that diversity drives success. We welcome applications from all backgrounds and encourage you to bring your most authentic self to work. This role is offered on a hybrid or remote basis, with attendance at our Kettering office once per month.
Risk & Compliance Officer in Kettering employer: National Accident Law
Contact Detail:
National Accident Law Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Risk & Compliance Officer in Kettering
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your responses to common interview questions. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your experiences clearly and effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can leave a lasting impression and keep you top of mind for the hiring team. Plus, it shows your enthusiasm for the role.
We think you need these skills to ace Risk & Compliance Officer in Kettering
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Risk & Compliance Officer role. Highlight your relevant experience in compliance, risk management, and personal injury law to show us you’re the perfect fit!
Show Off Your Communication Skills: Since this role involves communicating with various stakeholders, it’s crucial to demonstrate your excellent written communication skills. Use clear and concise language in your application to reflect your ability to convey complex information effectively.
Highlight Your Organisational Skills: We’re looking for someone who can juggle multiple tasks at once. In your application, give examples of how you’ve successfully managed competing deadlines or projects in the past to showcase your organisational prowess.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at National Accident Law
✨Know Your Compliance Stuff
Make sure you brush up on the SRA Code of Conduct, UK GDPR, and any relevant legislation. Being able to discuss these confidently will show that you're serious about compliance and understand the legal landscape.
✨Showcase Your Organisational Skills
Since the role involves managing multiple workstreams, prepare examples from your past where you've successfully juggled competing deadlines. This will demonstrate your ability to prioritise effectively in a fast-paced environment.
✨Communicate Like a Pro
Practice articulating your thoughts clearly and concisely. You’ll need to communicate with various stakeholders, so being able to convey complex information simply will be key. Consider doing mock interviews to refine your communication style.
✨Be Solution-Focused
Prepare to discuss how you've approached problem-solving in previous roles. Highlight instances where you took ownership of issues and implemented effective solutions, as this aligns with the proactive mindset they’re looking for.