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- Tasks: Support the medicals process for compensation claims and liaise with clients and agencies.
- Company: Join National Accident Law, a modern and innovative legal firm.
- Benefits: Enjoy 25 days annual leave, healthcare perks, and professional development opportunities.
- Why this job: Make a real difference in people's lives while growing your career in a supportive environment.
- Qualifications: Experience in personal injury administration and strong communication skills required.
- Other info: Diverse and inclusive workplace with excellent career growth potential.
The predicted salary is between 21300 - 29850 £ per year.
Location: Based onsite at our office in Kettering
Contract Type: 12 months FTC
Hours: Full time 37.5 hours per week
Salary: £25,350
At National Accident Law, we work differently to handle compensation claims in a modern, imaginative and refreshingly personal way. We are looking for the curious minds that can shape and drive innovation in accident injury law.
PURPOSE OF ROLE
As Legal Ops Administrator you will be responsible for supporting all tasks associated with the medicals process of a claim. These include booking medicals, chasing medical agencies for appointments and reports, requesting medical records, contacting clients and progressing the file.
WHAT YOU WILL BE DOING AS LEGAL OPERATIONS ADMINISTRATOR
- Book medicals as requested by fee earners using an online portal
- Contact clients when they have missed a medical appointment, ensuring a new one can be arranged
- Chasing clients to return important documentation to move medicals process along
- Liaising with different medical agencies for appointments, reports, medical records and invoices
- Assisting file handlers with general queries to aid file progression
- Managing the medicals inbox actioning emails from clients as well as medical agencies
- Providing assistance, when necessary, in performing administrative duties and dealing with consumer queries
- Producing reporting to aid Management team in reviewing file progression
- Any other tasks as requested by the manager
SKILLS AND EXPERIENCE REQUIRED
- Experience of working in the personal injury sector
- Proven administration skills
- Confident and capable decision maker
- Excellent written and verbal communication skills
- Demonstrate attention to detail
- Ability to work under pressure to strict deadlines
- Strong IT competence
- Excellent customer service skills
PERSONAL ATTRIBUTES
- Ability to problem solve using own initiative
- Confident and capable decision maker
- Ability to work under pressure to strict deadlines
- Organised
- Curious
- Driven
- Passionate
- Unified
WHAT WE CAN OFFER YOU
- Annual leave: 25 days + bank holidays
- Pension: (3% contributory)
- Healthcare scheme: claim up to £1,000 back with Simply Health
- Perks at Work: exclusive member discounts across a range of goods and services
- Community Day: volunteer in your community for one day each year
- CPD Opportunities: training and development opportunities to boost your confidence, realise your strengths and develop your career with us.
We are proud that each year our employees rate our business higher than Gallup's Exceptional Workplace Award Winners for being a great place to work. We are Gold awarded Investors in People and can confidently say that National Accident Law is a great place to work. At National Accident Law, we believe that diversity drives success. We are proud of our inclusive workplace, where everyone feels valued, respected, and safe. We welcome applications from all walks of life and encourage you to bring your most authentic self to work.
You may also have experience in the following: Legal Operations Administrator, Legal Administrator (Personal Injury), Medical Records Administrator, Medicals Administrator, Personal Injury Administrator, Claims Administrator (Personal Injury), Legal Support Officer, Legal Secretary Personal Injury, Case Management Administrator, Litigation Administrator, Legal Assistant (Personal Injury), Claims Support Administrator, File Handler Assistant, Legal Services Administrator.
Legal Operations Administrator - 12 months FTC in Kettering employer: National Accident Law
Contact Detail:
National Accident Law Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legal Operations Administrator - 12 months FTC in Kettering
✨Tip Number 1
Network like a pro! Reach out to people in the legal field, especially those who work in personal injury. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching National Accident Law and understanding their approach to claims. Show us you’re curious and driven by asking insightful questions during your interview.
✨Tip Number 3
Practice your communication skills! As a Legal Ops Administrator, you'll need to liaise with clients and medical agencies. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Legal Operations Administrator - 12 months FTC in Kettering
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Legal Operations Administrator role. Highlight any relevant experience in personal injury or administration, and don’t forget to showcase your excellent communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your skills align with what we’re looking for. Keep it concise but engaging!
Show Off Your Attention to Detail: In this role, attention to detail is key. Make sure your application is free from typos and errors. A polished application shows us you care about quality and professionalism.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s straightforward and ensures your application goes directly to us. We can’t wait to see what you bring to the table!
How to prepare for a job interview at National Accident Law
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Legal Operations Administrator. Familiarise yourself with the medicals process and how it fits into the claims journey. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves liaising with clients and medical agencies, be prepared to demonstrate your excellent written and verbal communication skills. Think of examples from your past experiences where you effectively communicated complex information or resolved issues, as this will highlight your suitability for the position.
✨Demonstrate Your Problem-Solving Ability
The ability to problem-solve is crucial in this role. Prepare to discuss specific situations where you've had to think on your feet or use your initiative to overcome challenges. This will show the interviewers that you can handle the pressures of the job and are capable of making confident decisions.
✨Prepare Questions to Ask
Interviews are a two-way street, so come armed with thoughtful questions about the company culture, team dynamics, and opportunities for professional development. This not only shows your interest in the role but also helps you assess if the company is the right fit for you.
