Customer Helpline Advisor

Customer Helpline Advisor

Full-Time 27100 - 28000 £ / year (est.) No working from home possible
National Accident Law

At a Glance

  • Tasks: Assist customers by providing support and guidance through their accident claims.
  • Company: Join a diverse and inclusive team at National Accident Law.
  • Benefits: Enjoy a fun work environment, competitive pay, and opportunities for personal growth.
  • Other info: Welcoming applications from all backgrounds, including those over 50.
  • Why this job: Make a real difference in people's lives while developing your communication skills.
  • Qualifications: Empathy, strong listening skills, and a passion for helping others.

The predicted salary is between 27100 - 28000 £ per year.

ABOUT US

Here at National Accident Law, we are all about making it right for those who have had an accident that wasn't their fault. Home to National Accident Helpline, our Helpline Advisors are the vitally important first point of contact for our customers and so we need individuals who have a genuine desire to help by listening, understanding, and deciding the right course of action for the customer. At National Accident Helpline, we believe that diversity drives success. We are proud of our inclusive workplace, where everyone feels valued, respected, and safe. We welcome applications from all walks of life and encourage you to bring your most authentic self to work. We encourage applications from individuals over 50 and all other qualified candidates. By joining us, you can expect to work in a fun, rewarding environment with a fantastic team who are committed to making a difference to people's lives.

ABOUT YOU

You’re a compassionate person who is driven by helping others. Friends turn to you for advice because you listen, understand, and have a knack for offering great advice. Your empathy lets you see situations from different perspectives, and your curious nature means you ask the right questions to make informed decisions. You understand the importance of being adaptable in your approach and care deeply about resolving issues.

Customer Helpline Advisor employer: National Accident Law

At National Accident Law, we pride ourselves on being an exceptional employer that values diversity and inclusivity, creating a supportive environment where every team member can thrive. As a Customer Helpline Advisor, you will be part of a dedicated team committed to making a positive impact in people's lives, with opportunities for personal growth and development in a fun and rewarding workplace. Located in a vibrant area, we offer a unique chance to engage with a diverse clientele while enjoying the camaraderie of a fantastic team that shares your passion for helping others.

National Accident Law

Contact Details:

National Accident Law Recruitment Team

We think you need these skills to ace Customer Helpline Advisor

Communication Skills
Time Management
Problem-Solving Skills
Flexibility
Team Collaboration
Compassion
Adaptability