At a Glance
- Tasks: Provide empathetic support to clients navigating their injury claims journey.
- Company: Join National Accident Law Limited, a leader in customer-focused legal support.
- Benefits: Flexible part-time hours, training opportunities, and a supportive work environment.
- Other info: Onsite role with potential for career growth in a dynamic team.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong communication skills and a compassionate approach to customer service.
The predicted salary is between 19350 - 23650 £ per year.
National Accident Law Limited is seeking a Helpline Advisor to provide empathetic, customer-focused support for injury-claims clients.
You will handle inbound and outbound calls, guiding customers through their claims journey and ensuring data accuracy and compliance with our guidelines.
The role starts with full-time training (9am-5pm, Mon-Fri) before reverting to a 20-hour per week, part-time schedule (Mon-Fri, 4pm-8pm).
Onsite at our Kettering office, with opportunities to learn and progress.
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Empathetic Helpline Advisor – Inbound Support (Evenings) in Kettering employer: National Accident Law Limited
National Accident Law Limited is an excellent employer, offering a supportive and empathetic work environment where you can make a real difference in clients' lives. Located in Kettering, our team enjoys a culture of collaboration and continuous learning, with ample opportunities for professional growth and development. Join us to be part of a dedicated team that values your contributions and prioritises employee well-being.
Contact Details:
National Accident Law Limited Recruitment Team
