At a Glance
- Tasks: Lead a team, welcome guests, and ensure a fantastic pub experience.
- Company: Join the vibrant Nation of Shop Keepers at Castle Pubs.
- Benefits: Enjoy 28 days holiday, staff discounts, free shares, and a pension.
- Other info: Flexible shifts and a supportive team culture await you.
- Why this job: Be a hands-on leader in a fun, lively pub environment.
- Qualifications: Experience in hospitality and a passion for guest service.
The predicted salary is between 24300 - 29700 £ per year.
Nation of Shop Keepers at Castle Pubs is seeking a Shift Supervisor to help run the site, welcome guests and lead a team with warmth and pints of personality.
You’ll train staff, maintain clean and safe standards, and ensure every guest feels genuinely welcomed.
Join Mitchells & Butlers and enjoy benefits such as pension, 28 days holiday, staff discounts across brands, free shares, and a supportive helpline.
This is a hands-on leadership role in a pub environment.
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Flexible Shifts: Guest Experience Leader in Leeds employer: Nation of Shop Keepers
At Castle Pubs, we pride ourselves on being an exceptional employer that values individuality and fosters a vibrant work culture. As a Shift Supervisor, you'll enjoy flexible shifts, generous discounts across our brands, and a supportive environment that encourages personal growth and team bonding. With opportunities for socialising and a comprehensive benefits package, including a pension and free shares, working with us means being part of a fun and dynamic team dedicated to delivering great service.
StudySmarter Expert Advice🤫
We think this is how you could land Flexible Shifts: Guest Experience Leader in Leeds
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Nation of Shop Keepers. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Nation of Shop Keepers
Don't be shy about reaching out to Nation of Shop Keepers directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Flexible Shifts: Guest Experience Leader in Leeds
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Nation of Shop Keepers and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Nation of Shop Keepers
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
