At a Glance
- Tasks: Support Cisco Security and Networking environments, managing incidents and ensuring service excellence.
- Company: Join Natilik, a global tech solutions partner focused on digital transformation.
- Benefits: Enjoy 25 days leave, flexible working, private medical insurance, and more perks.
- Other info: Hybrid role with great career growth and a supportive work culture.
- Why this job: Be the trusted guide for clients in their digital journey and enhance your tech skills.
- Qualifications: 4+ years in Cisco environments, strong technical skills, and eagerness to learn.
The predicted salary is between 45000 - 55000 £ per year.
Natilik is a Global Technology Solutions Partner. Our mission continues to be two-fold; growing a brand that is seen as the industry’s ‘Confident Guide’ sat between the vendors who make technology and our clients who want to use it to help deliver the outcomes most important to them. We offer products, services, platforms, applications, and expertise to help. We also want to continue to build a business that we can be proud of, with a focus on five stakeholders: clients, people, partners, communities, and shareholders; putting our people at the heart of everything we do.
As Network Support Engineer, you will be aligned to a specific strategic client, supporting their Cisco Security and Networking environment. You will deliver proactive and reactive support, managing incidents, changes, upgrades, and continuous improvements to ensure stability, security, and performance. You will build a trusted relationship with the client and wider team, ensuring all issues are resolved within SLA and service excellence is consistently achieved. This is a hybrid role with the expectation to be on client site at least once a week in London.
The following skills and experience would make a great fit for this role:
- Minimum of 4 years of experience supporting Cisco Security and Enterprise Network environments.
- Strong hands-on experience and solid understanding of SD-WAN solutions.
- Technical expertise in Cisco ASA and Firepower firewall platforms.
- Extensive experience with Cisco ISE.
- Proficient in all Cisco VPN technologies, including clustering and high-availability configurations.
- Experience or familiarity with Cisco ACI.
- Extensive experience with Cisco routing, switching, and wireless technologies.
- Knowledge of IPS/IDS, including Firepower NGFW and Firepower Management Server.
- Experience or knowledge of Cloudflare DDoS.
- Experience using network monitoring tools such as SolarWinds.
- Excellent verbal and written communication skills.
- Eagerness to learn and support additional Cisco technologies to enhance team capabilities.
- Flexibility to work occasional evenings and weekends as required.
- Achieved or working towards CCNP certification.
Desirable:
- Exposure to Palo Alto Firewalls (Panorama or Strata Cloud Manager).
Benefits:
- 25 days annual leave (+ bank holidays) rising with tenure.
- Quarterly Awards and Bonuses.
- Flexible Working Policy.
- Competitive pension scheme.
- Access to Financial Wellness support.
- Industry-leading home working and mobility technology.
- Private Medical Insurance.
- Company shares (available after one year tenure).
- Medicash (Cashback Scheme).
- Retail discounts via Medicash.
- Access to EAP scheme for you and your household.
- Vehicle lease salary sacrifice scheme (available after one year tenure).
- Cycle to Work Scheme.
- Annual paid volunteering day.
- Enhanced parental leave.
- Access to funding for additional qualifications and courses.
- Access to paid study leave.
T3 Network Support Engineer employer: Natilik
At Natilik, we pride ourselves on being a leading Global Technology Solutions Partner that places our people at the heart of everything we do. As a Network Support Engineer, you will thrive in a dynamic and supportive work culture that prioritises personal and professional growth, offering a range of benefits including flexible working policies, competitive pension schemes, and opportunities for further qualifications. With a commitment to employee well-being and a focus on building long-lasting relationships with clients, Natilik is an exceptional employer for those looking to make a meaningful impact in the world of digital transformation.
StudySmarter Expert Advice🤫
We think this is how you could land T3 Network Support Engineer
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend tech meetups, webinars, or even just grab a coffee with someone who works at Natilik. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! If you’ve got hands-on experience with Cisco Security and Networking, don’t be shy about it. Bring examples of your work to interviews or share your insights on relevant forums. Let us see how you can confidently guide clients through their tech challenges.
✨Tip Number 3
Prepare for the interview like it’s a big game day. Research Natilik’s mission and values, and think about how your experience aligns with them. We want to know how you can contribute to our goal of being a trusted partner for clients.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Natilik.
We think you need these skills to ace T3 Network Support Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the T3 Network Support Engineer role. Highlight your experience with Cisco Security and Networking, and don’t forget to mention any relevant certifications like CCNP. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to Natilik’s mission. Be genuine and let your personality come through – we love to see that passion!
Showcase Your Communication Skills:Since excellent verbal and written communication skills are key for this role, make sure your application reflects that. Keep your language clear and concise, and double-check for any typos or errors. We appreciate attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Natilik!
How to prepare for a job interview at Natilik
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Cisco Security and Networking environments. Be ready to discuss your hands-on experience with SD-WAN solutions, Cisco ASA, and Firepower platforms. The more specific examples you can provide about your past work, the better!
✨Showcase Your Problem-Solving Skills
Prepare to share instances where you've successfully managed incidents or changes in a network environment. Highlight how you ensured stability and performance while maintaining service excellence. This will demonstrate your ability to handle the role's responsibilities effectively.
✨Build Rapport with the Interviewers
Since this role involves building trusted relationships with clients, practice your communication skills. Engage with your interviewers, ask questions, and show genuine interest in their experiences at Natilik. This will help you stand out as someone who values collaboration.
✨Be Ready for Technical Questions
Expect technical questions related to Cisco VPN technologies, IPS/IDS, and network monitoring tools like SolarWinds. Brush up on these topics and be prepared to explain your thought process when troubleshooting issues. Confidence in your technical knowledge will go a long way!
