At a Glance
- Tasks: Lead enterprise account strategy and grow customer engagement relationships with existing clients.
- Company: Join Natilik, a forward-thinking company focused on AI-driven customer engagement solutions.
- Benefits: Enjoy competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Be part of a dynamic team that values innovation and collaboration.
- Why this job: Make a real impact by driving digital CX initiatives and shaping client success.
- Qualifications: Proven experience in account management and a passion for customer engagement.
The predicted salary is between 70000 - 90000 £ per year.
Natilik is seeking a highly driven Account Director to own and grow Customer Engagement relationships within named existing clients, ensuring retention, expansion, and measurable value realization from AI-driven customer engagement solutions.
You will lead enterprise account strategy, work across Sales, Design, Transition and Managed, and partner with exec leadership to shape backlog, spend, and outcomes across digital CX initiatives.
Strategic Account Director — AI-Driven CX & Engagement employer: Natilik
At Natilik, we pride ourselves on being an exceptional employer that values the growth and well-being of our employees. Our supportive work culture fosters collaboration and innovation, while our comprehensive benefits package, including flexible working policies and opportunities for professional development, ensures that you can thrive both personally and professionally. As an Apprentice Renewals Manager, you'll not only gain valuable skills through a Level 3 Business Administration Apprenticeship but also be part of a team that genuinely cares about your success and satisfaction.
