At a Glance
- Tasks: Lead and grow customer relationships using AI-driven solutions for impactful engagement.
- Company: Natilik, a forward-thinking company based in London.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Other info: Collaborative culture with a focus on measurable value and client success.
- Why this job: Shape the future of customer engagement with innovative AI solutions.
- Qualifications: Extensive experience in account management and strategic selling.
The predicted salary is between 80000 - 100000 £ per year.
Natilik in London is seeking a highly experienced Account Director to own and grow Customer Engagement (CE) relationships within named existing clients, ensuring retention, expansion and measurable value realization from AI‑driven CX solutions. You will lead enterprise account strategy and coordinate virtual teams to deliver impact.
As a senior seller, you will shape engagement models, drive renewal strategies, and collaborate with Sales, Design, Transition and Managed services to align backlogs.
Strategic Account Director — AI-Driven Customer Engagement in London employer: Natilik
At Natilik, we pride ourselves on being an exceptional employer that values the growth and well-being of our employees. Our supportive work culture fosters collaboration and innovation, while our comprehensive benefits package, including flexible working policies and opportunities for professional development, ensures that you can thrive both personally and professionally. As an Apprentice Renewals Manager, you'll not only gain valuable skills through a Level 3 Business Administration Apprenticeship but also be part of a team that genuinely cares about your success and satisfaction.
