Receptionist & Office Host in London

Receptionist & Office Host in London

London Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Natilik

At a Glance

  • Tasks: Be the friendly face of our office, welcoming visitors and supporting the team.
  • Company: Join Natilik, a global tech solutions partner with a people-first culture.
  • Benefits: Enjoy 25 days leave, flexible working, and opportunities for personal growth.
  • Other info: Be part of a supportive team and help shape our company culture.
  • Why this job: Make a real impact in a vibrant office environment while developing your skills.
  • Qualifications: Great people skills and a positive attitude are key; experience is a bonus.

The predicted salary is between 30000 - 40000 £ per year.

Natilik is a Global Technology Solutions Partner. Our mission continues to be two-fold; growing a brand that is seen as the industry’s ‘Confident Guide’ sat between the vendors who make technology, and our clients who want to use it to help deliver the outcomes most important to them. We offer products, services, platforms, applications, and expertise to help. We also want to continue to build a business that we can be proud of, with a focus on five stakeholders: clients, people, partners, communities, and shareholders; putting our people at the heart of everything we do.

Are you a natural host with a passion for people, precision, and creating great first impressions? We're looking for a friendly, organised, and proactive Receptionist & Office Host to be the welcoming face of our office and a key part of our People team. This role is perfect for someone who loves creating a great first impression, thrives in a varied environment, and enjoys supporting people behind the scenes to make things run smoothly. You’ll play a central role in shaping the day-to-day experience of our office for employees, clients and visitors alike.

On a day to day basis, the Receptionist & Office Host will:

  • Give a warm and welcoming Front of House & Office Experience.
  • Act as the first point of contact for visitors, candidates, and suppliers.
  • Provide a professional, welcoming experience.
  • Create a warm, professional welcome and manage reception confidently.
  • Manage meeting room bookings and ensure rooms are set up and presentable.
  • Support the smooth running of the office day to day.
  • Answer, screen, and direct incoming calls to the appropriate parties.
  • Handle inquiries and provide information to callers and visitors.
  • Own the reception area, ensuring it is tidy and presentable at all times.
  • Receive and sort mail and deliveries.
  • Ensure visitor and room booking system is run effectively.

Administration:

  • Provide administrative support to the people team and other SLT members as needed.
  • Support with the scheduling and coordinating of meetings, appointments, and travel arrangements.
  • Prepare and edit correspondence, reports, and presentations.
  • Maintain and update records and databases.

Events:

  • Plan and organise internal and external events, such as meetings, conferences, and people functions.
  • Coordinate logistics for events, including venue booking, catering, and equipment setup.
  • Ensure events run smoothly and efficiently.

Office & Culture:

  • Help create a positive, inclusive, and well-organised office environment.
  • Support office supplies, ordering, and stock management.
  • Be involved in company events, celebrations, and cultural moments.

Job requirements:

  • Experience in a receptionist, office support, or admin role is helpful, but attitude, warmth, and reliability are most important.
  • A naturally friendly and professional communicator with excellent people skills.
  • Highly organised with great attention to detail.
  • Comfortable juggling multiple tasks and priorities, using common sense and best judgement.
  • Confident using basic office systems (email, calendars, documents, PowerPoint).
  • A team player who enjoys supporting others and adding value.
  • Discreet and trustworthy when handling confidential information.

Why join us?

  • Be at the heart of our office and company culture.
  • Work closely with a supportive and collaborative People team.
  • Varied role with exposure to many parts of the business.
  • Opportunity to grow skills in office management and people operations.
  • A welcoming, people-first environment where your contribution really matters.

Benefits:

  • 25 days annual leave (+ bank holidays) rising with tenure.
  • Quarterly Awards and Bonuses.
  • Flexible Working Policy.
  • Competitive pension scheme.
  • Access to Financial Wellness support.
  • Industry-leading home working and mobility technology.
  • Private Medical Insurance.
  • Company shares (available after One year tenure).
  • Medicash (Cashback Scheme).
  • Retail discounts via Medicash.
  • Access to EAP scheme for you and your household.
  • Vehicle lease salary sacrifice scheme (available after One year tenure).
  • Cycle to Work Scheme.
  • Annual paid volunteering day.
  • Enhanced parental leave.
  • Access to funding for additional qualifications and courses.
  • Access to paid study leave.

Receptionist & Office Host in London employer: Natilik

At Natilik, we pride ourselves on being a people-first organisation that values collaboration and personal growth. As a Receptionist & Office Host in our vibrant London office, you'll be at the heart of our culture, creating welcoming experiences for clients and colleagues alike while enjoying a range of benefits including flexible working, generous leave, and opportunities for professional development. Join us to make a meaningful impact in a supportive environment where your contributions truly matter.

Natilik

Contact Details:

Natilik Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Receptionist & Office Host in London

Get to Know the Company Culture

Before jumping into applications, it’s super helpful to understand the vibe at Natilik. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.

Join Customer Support Communities

Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Natilik before they even post them.

Attend Job Fairs or Networking Events

Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!

Show Off Your Skills with Customer Interactions

In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!

We think you need these skills to ace Receptionist & Office Host in London

Customer Service Skills
Communication Skills
Organisational Skills
Attention to Detail
Time Management
Proactive Attitude
Event Planning

Some tips for your application 🫡

Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.

Tailor Your Cover Letter to Natilik:Your cover letter is your chance to shine! Tell us why you want to work at Natilik specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!

Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!

Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Natilik!

How to prepare for a job interview at Natilik

Show Off Your People Skills

In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!

Know the Tools of the Trade

Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!

Show Genuine Enthusiasm

As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!

Practice Common Scenarios

Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.