At a Glance
- Tasks: Lead exciting projects, manage resources, and ensure client satisfaction in a dynamic tech environment.
- Company: Join Natilik, a forward-thinking tech company focused on innovation and client success.
- Benefits: Enjoy 25 days annual leave, flexible working, and opportunities for professional development.
- Other info: Work from home up to 2 days a week and enjoy a supportive, growth-oriented culture.
- Why this job: Make a real impact by guiding clients through their technology journeys and enhancing their experiences.
- Qualifications: 5+ years in project management, especially in tech, with strong communication and problem-solving skills.
The predicted salary is between 50000 - 60000 € per year.
Our mission is two-fold: growing a brand that is seen as the industry’s “Confident Guide” and building a business with a balanced purpose. We want to be a “Confident Guide”, sat between the vendors, who make technology, and our clients who want to use it to help deliver the outcomes most important to them. We offer solutions, services, platforms, applications and expertise to help.
We also want to continue to build a business that we can all be proud of, with a focus on five stakeholders: clients, people, partners, communities and shareholders. To ensure we live up to our mission and purpose we focus on five fundamental principles that have driven our award-winning success to date, namely:
- Caring deeply about our people
- Caring deeply about our clients
- Developing differentiated and valuable product, service and solution offerings
- Driving operational success through our processes, systems and methodologies and a mindset of continual improvement
- Continuing to grow organically and profitably
At Natilik we care about everyone as an individual, as a human being, not just as an employee and try and treat people as such. An organisation that can align the performance, goals, beliefs and values of its people to the business goals, beliefs and values of the company can achieve amazing things! We want everyone to fulfil their potential. We want people to be able to grow and develop throughout their career and enjoy a wide range of opportunities. We believe that we can always learn new things, develop and grow as individuals and as teams. We support a working environment which encourages positive change and embracing new challenges.
Role Purpose: We have an exciting opportunity for an experienced Project Manager to join our team on a 12 month fixed term contract, supporting a key existing client. Natilik Project Managers interact with people across the business from pre-sales through to finance, assisting in the pricing (services) and scoping projects to ensure that they are deliverable. Projects can extend across multiple product portfolios and global locations. The primary value of this role is to simultaneously support, co-ordinate and manage the resource, time, budget, and scope of a project with a key Natilik client to ensure that it is delivered in line with requirement and expectation.
Main activities, tasks & duties:
- Delivering projects to time/cost/quality using the Natilik 4-stage and Agile methodology.
- Effective risk/issue management in line with best practice.
- Co-ordination and management of all project resources including 3rd party suppliers.
- Ownership of Project P&L to ensure on-budget delivery, along with appropriate change-request/exception reporting process.
- Regular reporting on RAG status, P&L health etc. in line with project requirements/rhythm.
- Ensuring a high level of client satisfaction throughout.
- Efficient billing/utilisation of PM/Engineering days sold, along with driving more revenue where appropriate.
- Ensuring successful transition to managed service for completed projects (where appropriate).
- Supporting pre-sales/scoping activity where required.
- Responsible for driving Project NPS responses/following up where appropriate.
- Own/maintain all relevant project documentation in line with ISO standards.
- Ensuring documentation/project management deliverables are in line with the agreed scope.
How you will make an impact:
- Maintaining consistent high levels of customer satisfaction (90% project NPS above)
- Achieving billable-days target on a monthly/quarterly basis
- Delivering projects within budget to maintain contribution levels
- Driving innovation/process improvement internally, over and above client-facing activity
- To maintain an understanding of Natilik’s proposition
- Office-based role at Natilik HQ in Central London, but with flexibility to work from home up to 2 days a week (subject to change, based on team requirements/client requirements)
- Ensuring strong governance is in place for the duration of the project.
What you will need to succeed:
- In-depth understanding of the Project Management methodologies, specifically Agile
- At least 5 years experience as a Project Manager in a technology services and/or software environment
- Experience running projects focused on Customer Engagement (ccaas) technologies and AI
- Managing multiple complex technology solutions considering the client's existing landscape and migrating the client to their new technology efficiently
- Understanding the client’s business needs and why the technology solution investment has been made
- Delivering detailed project documentation, project plans (MSP), scope of works, risk registers, testing documents and clear migration plans to demonstrate to a client how their project goals can be achieved at each stage
Benefits: Natilik offers a series of benefits and perks designed to support your personal and professional growth, while fostering a thriving and rewarding work environment. We recognise the importance of contributing to our people's well-being, job satisfaction, and work-life balance and remain committed to doing so. This is why we offer:
- 25 days annual leave (+ bank holidays) rising with tenure
- Quarterly Awards and Bonuses
- Flexible Working Policy
- Competitive pension scheme
- Access to Financial Wellness support
- Industry-leading home working and mobility technology
- Private Medical Insurance
- Company shares (available after one year tenure)
- Medicash (Cashback Scheme)
- Retail discounts via Medicash
- Access to EAP scheme for you and your household
- Vehicle lease salary sacrifice scheme (available after one year tenure)
- Cycle to Work Scheme
- Annual paid volunteering day
- Enhanced parental leave
- Access to funding for additional qualifications and courses
- Access to paid study leave
Project Manager (12 month FTC) in London employer: Natilik
At Natilik, we pride ourselves on being an exceptional employer that values the individual and fosters a culture of growth and collaboration. Our Central London headquarters offers a vibrant work environment with flexible working options, competitive benefits, and a commitment to employee well-being, ensuring that our team members can thrive both personally and professionally. With a focus on continuous learning and development, we empower our employees to reach their full potential while delivering outstanding service to our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Project Manager (12 month FTC) in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Project Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company and its projects. We want you to show how your experience aligns with their mission of being a 'Confident Guide'. Tailor your answers to reflect their values and principles!
✨Tip Number 3
Practice your pitch! We suggest you rehearse how you’d explain your project management successes and how you’ve tackled challenges in the past. Confidence is key, and we want you to shine during those interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team at Natilik.
We think you need these skills to ace Project Manager (12 month FTC) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Project Manager role. Highlight your experience with Agile methodologies and any relevant technology projects you've managed. We want to see how your skills align with our mission of being a 'Confident Guide' for our clients.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about project management and how you can contribute to our goals. Share specific examples of how you've delivered projects on time and within budget, as this is key to our success.
Showcase Your Problem-Solving Skills:In your application, don't forget to mention your problem-solving abilities. We love candidates who can adapt and find solutions in complex situations. Share a story or two that demonstrates your ability to manage risks and overcome challenges in past projects.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen on joining our team at Natilik!
How to prepare for a job interview at Natilik
✨Know Your Project Management Methodologies
Make sure you brush up on Agile and other project management methodologies before the interview. Be ready to discuss how you've applied these in past projects, especially in technology services. This shows you understand the role's requirements and can hit the ground running.
✨Demonstrate Client-Centric Thinking
Since the role focuses heavily on client satisfaction, prepare examples of how you've successfully managed client relationships in previous projects. Highlight your ability to understand their needs and how you’ve ensured their expectations were met or exceeded.
✨Showcase Your Problem-Solving Skills
Be ready to discuss specific challenges you've faced in project management and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how your problem-solving skills can benefit the company.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your adaptability and decision-making skills. Think about potential project issues and how you would handle them, particularly in a technology context. This will demonstrate your readiness to manage complex projects effectively.
