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- Tasks: Support design teams by capturing client requirements and implementing effective solutions.
- Company: Global Technology Solutions Partner based in Greater London.
- Benefits: Flexible working, generous annual leave, and professional development support.
- Why this job: Join a dynamic team and make a real impact in contact centre design.
- Qualifications: Extensive experience in contact centre architecture and strong communication skills.
- Other info: Exciting opportunities for career growth in a collaborative environment.
The predicted salary is between 36000 - 60000 £ per year.
A Global Technology Solutions Partner in Greater London seeks a NICE Technical Specialist to support their Design and Transition teams. The role involves working with clients to capture requirements and ensure solutions are effectively implemented.
Candidates should have extensive experience in contact centre architecture, particularly with NICE CXone components, and demonstrate strong communication skills.
Attractive benefits are offered including flexible working, annual leave, and professional development support.
CXone Technical Specialist - Contact Center Design employer: Natilik
Contact Detail:
Natilik Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CXone Technical Specialist - Contact Center Design
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who work with NICE CXone. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Show off your skills! If you’ve got experience in contact centre architecture, don’t be shy about it. Prepare a portfolio or case studies that highlight your past projects and how you’ve tackled challenges.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing common questions related to technical support and client interactions. We can help you with mock interviews to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates who fit the bill for roles like the CXone Technical Specialist.
We think you need these skills to ace CXone Technical Specialist - Contact Center Design
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with contact centre architecture and NICE CXone components. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you the perfect fit for our Design and Transition teams. Keep it engaging and personal.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We love attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do!
How to prepare for a job interview at Natilik
✨Know Your NICE CXone Inside Out
Make sure you brush up on your knowledge of NICE CXone components. Familiarise yourself with the architecture and functionalities, as you'll likely be asked to discuss how these can be applied in real-world scenarios during the interview.
✨Showcase Your Communication Skills
Since the role involves working closely with clients, practice articulating your thoughts clearly and concisely. Prepare examples of how you've effectively communicated technical concepts to non-technical stakeholders in the past.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think about past experiences where you captured requirements or implemented solutions, and be ready to explain your thought process and the outcomes.
✨Highlight Your Flexibility and Adaptability
With the attractive benefits of flexible working, it's important to demonstrate your adaptability. Share examples of how you've successfully navigated changes in projects or client needs, showcasing your ability to thrive in dynamic environments.
