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- Tasks: Engage with clients to design and deliver innovative contact centre solutions.
- Company: Leading tech solutions provider in Greater London with a focus on digital transformation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Join a dynamic team and shape the future of contact centre technology.
- Qualifications: Experience with NICE CXone and strong communication skills required.
- Other info: Perfect for those passionate about transforming customer experiences.
The predicted salary is between 43200 - 72000 £ per year.
A leading technology solutions provider in Greater London seeks a NICE Solution Consultant to support design and transition functions. The ideal candidate must have extensive experience in contact centre architecture, particularly with the NICE CXone platform.
Responsibilities include:
- Client engagement for design and project scope
- Ensuring quality throughout the lifecycle
This hybrid role demands strong communication skills and expertise in configuring enterprise contact centres, making it ideal for those passionate about digital transformation.
CXone Solution Consultant | Design & Delivery employer: Natilik
Contact Detail:
Natilik Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CXone Solution Consultant | Design & Delivery
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who work with NICE CXone. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Showcase your skills! When you get the chance to meet potential employers, be ready to discuss your experience with contact centre architecture. Bring examples of your past projects to the table – it’ll make you stand out!
✨Tip Number 3
Prepare for the interview by diving deep into the NICE CXone platform. Brush up on the latest trends in digital transformation and think about how you can contribute to their design and delivery processes.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that match your skills, and applying directly can sometimes give you an edge over others. Let’s get you that dream job!
We think you need these skills to ace CXone Solution Consultant | Design & Delivery
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with contact centre architecture and the NICE CXone platform. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects you've worked on!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about digital transformation and how you can contribute to our design and delivery functions. Keep it engaging and personal – we love to see your personality!
Showcase Your Communication Skills: Since this role requires strong communication skills, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Natilik
✨Know Your NICE CXone Inside Out
Make sure you brush up on your knowledge of the NICE CXone platform. Be ready to discuss its features and how they can be applied in real-world scenarios. This will show your expertise and passion for the technology.
✨Prepare for Client Engagement Scenarios
Think about past experiences where you've engaged with clients to define project scope. Prepare specific examples that highlight your communication skills and ability to manage client expectations effectively.
✨Showcase Your Design and Delivery Skills
Be ready to talk about your experience in designing and delivering contact centre solutions. Highlight any projects where you ensured quality throughout the lifecycle, as this aligns perfectly with the role's responsibilities.
✨Emphasise Your Passion for Digital Transformation
This role is all about digital transformation, so make sure to express your enthusiasm for it. Share insights on trends in the industry and how you see the future of contact centres evolving, which will demonstrate your forward-thinking mindset.
