Shipping Clerk – 6 Month FTC

Shipping Clerk – 6 Month FTC

Salary:

Open, depending on experience

Location:

Hartlepool – office-based

Hours:

Full-time or part-time – flexible depending on the successful candidate

About Natara

Natara Global is a global manufacturer of flavour and fragrance ingredients, supplying customers across a range of international markets. Its North East operations combine complex manufacturing processes, strong technical expertise and a focus on safety, quality and reliable delivery.

The Role

Natara is looking for a Shipping Clerk to support the accurate and timely delivery of products to customers in the UK and overseas.

You will prepare shipping documentation, arrange collections and ensure shipments comply with customs requirements and regulations governing the transportation of dangerous and hazardous goods.

This is an office-based position at the Hartlepool site. Natara is open to either full-time or part-time applicants, depending on the individual and their experience.

Key Responsibilities

• Prepare the documentation required to ship aroma chemicals worldwide by air, sea and road.
• Review customer order terms, including Incoterms, and ensure documentation meets the customs requirements of each destination country.
• Prepare Dangerous Goods documentation and ensure shipments comply with IATA, ADR and IMDG regulations.
• Book shipments and arrange collections with freight forwarders and courier companies.
• Work closely with the packing and dispatch team to ensure goods and documentation are ready for collection.
• Coordinate with customer service teams to support on-time delivery and highlight issues that could cause delays.
• Provide shipment details and completed documentation to internal teams and customers.
• Send complete document packs to customers to support customs clearance and payment.
• Use courier systems, including DHL and FedEx, to prepare labels and arrange the shipment of smaller packages and samples.
• Obtain and provide shipping costs and quotations.
• Complete additional export documentation where required, including Certificates of Origin, EUR1, FDA and CargoX documentation.
• Arrange import clearance and onward delivery to UK sites when required.

Qualifications And Experience

• Previous experience in shipping, logistics, freight forwarding or import and export administration.
• Knowledge of international shipping and customs documentation.
• Experience of handling shipments containing dangerous or hazardous goods.
• Training or working knowledge of IATA, ADR and IMDG regulations would be highly advantageous.
• A good understanding of Incoterms and international customs requirements.
• Comfortable using IT systems, courier portals and standard office software.

Skills and personal attributes

• Excellent attention to detail and a high level of accuracy.
• Strong organisation and time-management skills.
• Able to manage competing priorities and meet tight deadlines.
• Clear and confident communication skills.
• A proactive approach to identifying and resolving problems.
• Able to work effectively both independently and as part of a team.
• A positive, professional and customer-focused attitude.
• Able to maintain confidentiality and build strong working relationships across the business and with external partners.

Natara Values

All employees are expected to demonstrate Natara’s values.

• We care.
• Be customer-focused.
• Raise the bar.
• Think and act as one team.
• Do the right thing.
• We deliver.