At a Glance
- Tasks: Provide support and guidance to teachers on employment matters via phone and email.
- Company: Join the NASUWT, the leading Trade Union for teachers in the UK.
- Benefits: Enjoy 50 days leave, a Defined Benefit Pension Scheme, and competitive salary.
- Other info: Hybrid working model with a commitment to equality and diversity.
- Why this job: Make a real difference in teachers' lives while working in a supportive environment.
- Qualifications: Knowledge of employment law and excellent member care skills required.
The predicted salary is between 41864 - 41864 £ per year.
The NASUWT is the leading Trade Union representing the interests of teachers and school leaders throughout the UK working across the maintained sector and in academies and independent schools. All NASUWT employees enjoy outstanding terms and conditions of employment, including a Defined Benefit Pension Scheme and 50 days leave (including closure days and public holidays).
We have an opportunity for a Member Support Advisor to join our Member Support Services Team. You will provide support to the team and work flexibly on a rota working between the hours 8.00am - 6.30pm, according to the needs of the service.
This role will provide advice, information and guidance to teachers on a wide range of matters relating to their employment and membership of the union, through a busy telephone advice line and via email. Knowledge of employment law or teachers' terms and conditions is essential, together with a commitment to the values and ethos of Trade Unions, outstanding member care skills, and experience of providing telephone advice and guidance within a legal or employment context.
The NASUWT is committed to equality, diversity and inclusion. We welcome applications from candidates of all backgrounds and particularly encourage applications from underrepresented groups, such as ethnic minority groups, disabled people and the LGBT community.
Support Officer - Hybrid Working employer: NASUWT
NASUWT in Birmingham is an exceptional employer that prioritises the growth and development of its employees through a robust Learning & Organisational Development strategy. With a strong commitment to inclusivity and employee engagement, the organisation offers a competitive salary, hybrid working arrangements, and an impressive 50 days' leave, making it an attractive place for professionals seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Support Officer - Hybrid Working
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at NASUWT!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at NASUWT.
We think you need these skills to ace Support Officer - Hybrid Working
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at NASUWT. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to NASUWT and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at NASUWT. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to NASUWT's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at NASUWT
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with NASUWT.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at NASUWT will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact NASUWT and how you would contribute to adapting HR strategies.
