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- Tasks: Provide top-notch admin support and ensure smooth operations in a professional setting.
- Company: Join NASUWT, the leading trade union for teachers and school leaders in the UK.
- Benefits: Enjoy a competitive salary, generous leave, and a supportive work environment.
- Why this job: Make a difference by supporting educators and enhancing their experience.
- Qualifications: Strong IT skills, attention to detail, and excellent communication abilities.
- Other info: Flexible hours with opportunities for personal growth and development.
The predicted salary is between 13164 - 14655 £ per year.
Secretary/Clerical Assistant (West Midlands)
NASUWT Birmingham, England, United Kingdom
The NASUWT is the leading trade union representing exclusively the interests of teachers and school leaders throughout the UK, Channel Islands, Isle of Man and Gibraltar.
We are seeking an organised, reliable, and motivated Secretary/Clerical Assistant to join our team. This is an excellent opportunity to provide high-quality administrative support in a professional environment, ensuring outstanding service delivery to colleagues, members, and stakeholders.
You will play a key role in providing administrative support across the organisation, including responding to enquiries promptly and professionally, record-keeping and document preparation, delivering exceptional customer and member care and supporting the use and maintenance of Customer Relationship Management (CRM) systems and databases.
The successful candidate will need:
- Excellent attention to detail and IT skills
- Strong written and verbal communication
- Ability to prioritise and work under pressure
- Problem-solving skills and adaptability
- Commitment to confidentiality, equality, and quality service
- Flexible and reliable approach
All NASUWT employees receive an excellent benefits package:
- Salary £13,164 rising to £14,655
- 16 hours per week, working Wednesdays 1.30pm to 5.30pm, Thursdays 10.30am to 5.30pm and Fridays 10.30am to 5.30pm
- 49 days leave inclusive of closure days and public holidays
- Based in Birmingham
The NASUWT is committed to equality and welcomes applications from women, minority ethnic communities, and disabled candidates, who are under-represented at this level.
Closing date for receipt of applications: 8 October 2025
Please also ensure you read the Guidance for Applicants, Job Description, Person Specification and Conditions of Employment before submitting your application.
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Secretary/Clerical Assistant (West Midlands) employer: NASUWT
Contact Detail:
NASUWT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Secretary/Clerical Assistant (West Midlands)
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector or even those who work at NASUWT. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your skills match what they’re looking for, especially around organisation and communication. We want you to shine!
✨Tip Number 3
Show off your tech skills! Familiarise yourself with CRM systems and databases, as these are key in the role. Maybe even mention any relevant experience during your chat with them.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Secretary/Clerical Assistant (West Midlands)
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, take a good look at the job description. We want to see how your skills and experiences match what they're looking for, so make sure you highlight those in your application.
Show Off Your Communication Skills: Since this role is all about providing support and responding to enquiries, we recommend showcasing your written communication skills. Keep your application clear, concise, and professional – it’s your chance to shine!
Tailor Your Application: Don’t just send a generic application! We love it when candidates personalise their applications to reflect the specific role. Mention how your experience aligns with the responsibilities of a Secretary/Clerical Assistant.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at NASUWT
✨Know Your Stuff
Before the interview, make sure you thoroughly read the job description and understand what the NASUWT is all about. Familiarise yourself with their values and mission, especially how they support teachers and school leaders. This will help you tailor your answers to show that you're a great fit for their team.
✨Show Off Your Skills
Highlight your organisational skills and attention to detail during the interview. Prepare examples of how you've successfully managed administrative tasks in the past. Be ready to discuss your IT skills and any experience with CRM systems, as these are crucial for the role.
✨Practice Makes Perfect
Rehearse common interview questions related to clerical work, such as handling enquiries or prioritising tasks under pressure. Practising your responses will help you feel more confident and articulate during the actual interview. Consider doing a mock interview with a friend to get feedback.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role or the organisation. This shows your genuine interest in the position and helps you determine if it's the right fit for you. Questions about team dynamics or how success is measured can be particularly effective.
