At a Glance
- Tasks: Assist with administrative tasks, respond to member inquiries, and support meetings.
- Company: Join NASUWT, the leading Trade Union for teachers and school leaders in the UK.
- Benefits: Enjoy a competitive salary, hybrid working, 49 days leave, and a defined benefit pension scheme.
- Other info: Flexible working hours and a vibrant work culture await you in Lancashire!
- Why this job: Be part of a supportive team making a real impact in education while developing your skills.
- Qualifications: Strong IT, communication, and customer service skills; experience with MS Office and record keeping required.
The predicted salary is between 22800 - 28800 £ per year.
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Secretary / Clerical Assistant (North West)
- Secretary / Clerical Assistant (North West)
All NASUWT employees receive an excellent benefits package:
- Salary £28,797 rising to £32,058 per annum
- 35 hours per week
- Based in Lancashire - Appley Bridge (Hybrid working)
- Defined Benefit Pension Scheme
- 49 days leave pro rata, including closure days and public holidays.
Flexibility is essential. The successful candidate should be confident with IT and telephone communication, possess excellent verbal and written skills, and have strong customer service skills. Experience in record keeping and good knowledge of MS Office are also required.
Closing date for applications: 12 August 2025
Please read the Guidance for Applicants, Job Description, Person Specification, and Conditions of Employment before applying.
To apply, click here.
For questions, contact:
PeopleandDevelopment@mail.nasuwt.org.uk. #J-18808-Ljbffr
Secretary / Clerical Assistant (North West) employer: NASUWT
NASUWT is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With a generous benefits package including a defined benefit pension scheme and 49 days of leave, employees enjoy a healthy work-life balance while contributing to the vital mission of representing educators across the UK. Located in the picturesque Appley Bridge, Lancashire, the hybrid working model allows for flexibility, making it an ideal workplace for those seeking meaningful and rewarding employment in the education sector.
StudySmarter Expert Advice🤫
We think this is how you could land Secretary / Clerical Assistant (North West)
✨Tip Number 1
Familiarise yourself with NASUWT's mission and values. Understanding their commitment to supporting teachers and school leaders will help you align your responses during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Brush up on your IT skills, especially with MS Office. Since the role requires strong proficiency in these tools, being able to showcase your capabilities in a practical way can set you apart from other candidates.
✨Tip Number 3
Practice your telephone communication skills. As you'll be responding to members' calls, being articulate and confident over the phone is crucial. Consider role-playing scenarios with a friend to build your confidence.
✨Tip Number 4
Prepare examples of your customer service experience. Think of specific situations where you successfully handled inquiries or resolved issues, as this will help you illustrate your skills during the interview process.
We think you need these skills to ace Secretary / Clerical Assistant (North West)
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the responsibilities and requirements of the Secretary / Clerical Assistant position. Tailor your application to highlight how your skills and experiences align with what NASUWT is looking for.
Craft a Strong CV:Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in administrative roles. Emphasise your IT skills, customer service experience, and any familiarity with record keeping and MS Office.
Write a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the organisation. Provide specific examples of how your previous experiences make you a suitable candidate for the position, especially in handling sensitive information and supporting colleagues.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a clerical role.
How to prepare for a job interview at NASUWT
✨Know Your Role
Familiarise yourself with the responsibilities of a Secretary/Clerical Assistant. Understand the importance of responding to member queries and managing sensitive information, as this will help you demonstrate your suitability for the role.
✨Showcase Your IT Skills
Be prepared to discuss your proficiency with MS Office and any other relevant software. You might be asked to perform a task or answer questions related to IT during the interview, so brush up on your skills beforehand.
✨Demonstrate Customer Service Excellence
Since the role involves interacting with members, highlight your customer service experience. Share specific examples of how you've handled inquiries or resolved issues in previous roles to showcase your communication skills.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the position and helps you gauge if the company culture aligns with your values.
