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- Tasks: Support members with calls and emails, manage sensitive information, and assist in admin tasks.
- Company: Join NASUWT, the leading Trade Union for teachers and school leaders across the UK.
- Benefits: Enjoy 49 days leave, a competitive salary, and a pension scheme.
- Other info: Flexible working hours and a welcoming environment await you!
- Why this job: Be part of a supportive team, enhance your skills, and make a difference in education.
- Qualifications: Confident IT user with strong communication skills and experience in record keeping required.
The predicted salary is between 22800 - 28800 £ per year.
The NASUWT is the leading Trade Union representing the interests of teachers and school leaders throughout the UK working across the maintained sector and in academies and independent schools.
NASUWT Employees Receive An Excellent Benefits Package
- 49 days leave including Public Holidays and closure days
- £28,797 rising to £32,058
- 35 Hours per week
- Pension Scheme
- Based inLancashire -Appley Bridge
Based in our North West Regional Centre, this varied role is responsible for responding to members telephone calls and emails, capturing sensitive and important information on our bespoke Casework Management System. You will be supporting colleagues in an all areas of administration/ secretarial work as well as assisting with greeting members for meetings and training courses.
Flexibility is the key for this role and the successful candidate will be confident using IT and the telephone, possessing exceptional verbal and written communication skills as well as well developed customer focused skills. You will also have demonstrable experience of record keeping and a good working knowledge of MS Office.
Closing Date For Receipt Of Applications
12 August 2025
The NASUWT is an equal opportunities employer.
Please ensure you read the Guidance for Applicants, Job Description, Person Specification and Conditions of Employment before completing your application
REF-223 064
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Secretary/Clerical Assistant employer: NASUWT
Contact Detail:
NASUWT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Secretary/Clerical Assistant
✨Tip Number 1
Familiarise yourself with the NASUWT's mission and values. Understanding their focus on supporting teachers and school leaders will help you tailor your conversations during interviews, showing that you're genuinely interested in their work.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since the role involves responding to members' calls, being articulate and confident will make a great impression on potential employers.
✨Tip Number 3
Brush up on your MS Office skills, particularly Excel and Word. Being proficient in these applications is crucial for record keeping and administrative tasks, so consider taking a quick online course if needed.
✨Tip Number 4
Network with current or former employees of NASUWT. They can provide valuable insights into the company culture and expectations, which can help you stand out during the interview process.
We think you need these skills to ace Secretary/Clerical Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Secretary/Clerical Assistant position. Tailor your application to highlight how your skills and experiences align with these needs.
Craft a Strong CV: Create a CV that showcases your administrative skills, IT proficiency, and customer service experience. Use bullet points for clarity and ensure it is well-structured and easy to read.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the NASUWT. Highlight specific examples from your past experiences that demonstrate your communication skills and ability to handle sensitive information.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at NASUWT
✨Know Your Role
Familiarise yourself with the responsibilities of a Secretary/Clerical Assistant. Understand the importance of responding to members' calls and emails, and be prepared to discuss how your skills align with these tasks.
✨Showcase Your IT Skills
Since the role requires confidence in using IT, be ready to talk about your experience with MS Office and any other relevant software. You might even want to mention specific projects where you utilised these skills effectively.
✨Demonstrate Communication Skills
Exceptional verbal and written communication skills are crucial for this position. Prepare examples of how you've successfully communicated in previous roles, especially in customer-focused situations.
✨Emphasise Flexibility
Flexibility is key in this role, so be prepared to discuss how you've adapted to changing circumstances in past jobs. Highlight your ability to manage multiple tasks and support colleagues in various administrative areas.